RMS Hotel is a cloud-based property management software designed for hotels, resorts, and other lodging businesses of all sizes. It offers a comprehensive suite of tools to manage reservations, guest communications, online bookings, and operational tasks. The software aims to help businesses streamline their operations, increase revenue, and improve guest satisfaction. RMS Hotel stands out with its long history in the hospitality industry, global reach, and focus on providing a scalable solution for businesses of any size.
Who is RMS Hotel best for
RMS Hotel is a cloud-based property management software designed for hotels, resorts, and lodging businesses. It offers tools to manage reservations, guest communications, and operations, aiming to streamline workflows and boost guest satisfaction. RMS Hotel is best for small to mid-sized businesses in the hospitality industry seeking a scalable solution.
Best fit for small to medium-sized businesses.
Ideal for businesses in the hospitality and tourism industry.
RMS Hotel features
Type in the name of the feature or in your own words tell us what you need
Supported
RMS Hotel automates guest communication including confirmations, pre-arrival details, and feedback requests.
Supported
RMS Cloud offers a booking engine for direct reservations, customizable and accessible on any device.
Supported
RMS Hotel synchronizes availability and rates across OTAs to avoid double bookings.
Supported
RMS Cloud offers modular components and customization options, aligning with a modular framework approach.
Supported
RMS Cloud offers comprehensive reporting on bookings, occupancy, and revenue.
Supported
RMS Cloud supports real-time inventory management, including tracking availability, setting rates, and managing room types.
Has more momentum and offers a free plan. Integrates with popular online travel agents and offers a user-friendly interface, but some find the POS system and website responsiveness lacking.
Better for payment processing for ecommerce businesses operating internationally. Has garnered more user reviews and is growing faster. Provides broader payment method support.
Better for vacation rental management, especially automating guest communication and multi-platform calendar syncing. Has garnered positive user reviews for its ease of use and automation features, and is growing faster. Serves a wider range of industries including Healthcare, Media & Entertainment, and Professional Services.
Better fit for smaller hospitality businesses and serviced apartments. Rated 4.47/5 on Capterra. Users praise the intuitive booking and reporting features, but dislike outdated accounting and limited payment integrations. Negative pricing sentiment.
RMS Hotel is a cloud-based property management software for hotels, resorts, and lodging businesses. It offers tools to manage reservations, guest communications, online bookings, and operations, aiming to streamline workflows and boost guest satisfaction. It is a scalable solution suitable for businesses of all sizes.
How does RMS Hotel integrate with other tools?
How does RMS Hotel integrate with other tools?
RMS Hotel integrates with various online travel agents (OTAs) through its channel management feature. It also offers a direct booking engine and automated messaging capabilities to streamline guest communication and reservations. More details on specific integrations are limited.
What the main competitors of RMS Hotel?
What the main competitors of RMS Hotel?
Alternatives to RMS Hotel include HotelBee, WebRezPro, and AccuBook Booking Engine. These competitors offer similar features for property management, online bookings, and guest communication, catering to hotels, resorts, and other lodging businesses.
Is RMS Hotel legit?
Is RMS Hotel legit?
RMS Hotel appears legitimate, offering property management software with a long industry history and global presence. It garners a 4.4/5 rating on G2, indicating user satisfaction and boosting its safe image for hotels seeking streamlined operations.
How much does RMS Hotel cost?
How much does RMS Hotel cost?
I cannot find pricing information for RMS Hotel. Contact RMS Hotel directly to determine whether it fits your budget and is worth the cost.
Is RMS Hotel customer service good?
Is RMS Hotel customer service good?
RMS Hotel's customer service receives positive feedback overall. Users highlight the supportive and helpful nature of the support team, contributing to a good customer experience. However, one review mentioned slow support, suggesting some inconsistency in service quality.
Reviewed by
MK
Michal Kaczor
CEO at Gralio
Michal has worked at startups for many years and writes about topics relating to software selection and IT
management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs
of any business and find solutions to its problems.
TT
Tymon Terlikiewicz
CTO at Gralio
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech
department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX,
HR, Payroll, Marketing automation and various developer tools.