Last updated on
Company health
Ratings
Hospitable.com description
Hospitable.com (formerly Smartbnb) is a vacation rental software that helps automate and streamline the management of short-term rental properties. It offers tools for managing guest communication, automating messages, syncing calendars across platforms like Airbnb and Vrbo, coordinating cleaning teams, and creating direct booking websites. Hospitable emphasizes time-saving automation and aims to reduce the manual workload for hosts.
Who is Hospitable.com best for
Hospitable.com is an affordable vacation rental software known for its user-friendly interface and excellent customer support. It helps automate messages, sync calendars, manage cleaning, and create direct booking websites. Users love its time-saving automation and ease of use, but some have reported issues with VRBO connectivity and limited direct booking website customization.
-
Best for small to mid-sized vacation rental businesses.
-
Ideal for businesses in hospitality, tourism, and real estate.
Hospitable.com features
| Supported Hospitable uses AI to understand guest inquiries and automatically provide relevant responses. |
| Supported Hospitable allows creating, assigning, and automating tasks for staff, like cleaning or maintenance. |
| Supported Hospitable allows creating customizable websites or embedding booking widgets for direct bookings. |
| Supported Hospitable supports cleaning management, including scheduling and tracking via integrations. |
| Supported Hospitable allows automated messages based on events, schedules, and AI. |
| Supported Hospitable synchronizes availability and rates across OTAs to prevent double bookings. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Scalability
Hospitable.com reviews
We've summarised 399 Hospitable.com reviews (Hospitable.com TrustPilot reviews, Hospitable.com Capterra reviews and Hospitable.com G2 reviews) and summarised the main points below.
- Excellent and responsive customer support, highly praised.
- User-friendly interface makes managing properties easy.
- Powerful automation features save time and effort.
- Affordable pricing, especially for the features offered.
- Helpful and informative webinars and town hall meetings.
- VRBO connection is often unstable and requires frequent reconnections.
- Direct booking website lacks customization and advanced features.
- Limited integrations with platforms other than Airbnb and VRBO.
- Mobile app can be slow and has limited functionality.
Hospitable.com pricing
The commentary is based on 40 reviews from Hospitable.com Capterra reviews, Hospitable.com G2 reviews and Hospitable.com TrustPilot reviews.
Hospitable.com is considered affordable and a great value, especially for its automation features. Many reviewers found the pricing reasonable, even mentioning it as a key factor in their decision. However, some users with multiple properties felt the pricing could be high, and one user experienced a significant price hike.
Users sentiment
See the Hospitable.com pricing page.
-
Hospitable.com has a free trial.
Host
For hosts managing up to 2 properties, with additional active properties billed at $10/month.
Professional
Designed for professional property managers, this plan supports unlimited properties and includes advanced features like smart lock automation and Direct Premium.
Mogul
Suitable for large-scale property management businesses, this plan offers expanded features, including owner portals, custom branding, and accounting software integration.
Hospitable.com alternatives
Google AdsBetter for companies across various industries seeking broad online advertising. Not specialized for vacation rental management. Lacks specific tools for automating guest communication or property management tasks.Read more
Booking.com for BusinessBetter for business travel management, including flights, hotels, and rental cars. Geared towards all business sizes. Has more website traffic momentum.Read more
UplistingHas a faster website traffic growth but slower employee growth. More suitable for finance and marketing industries. Consider this Hospitable.com competitor if you prioritize ease of use and implementation, but be aware of lower ratings on TrustPilot and potential customer service and reliability issues.Read more
HotelBeeBetter suited for hotels and resorts. Has more momentum based on website traffic data. A free plan is available. Hospitable.com alternative; HotelBee competitor.Read more
BookervilleBetter rated by users. Excellent customer support and ease of use are praised by users. Offers a more positive pricing sentiment as a Hospitable competitor.Read more
GuestyGuesty has broader industry applicability but receives more negative feedback regarding pricing and customer support. It is growing faster than Hospitable.com. A Hospitable alternative, Guesty has more robust features for larger businesses.Read more
Hospitable.com FAQ
What is Hospitable.com and what does Hospitable.com do?
Hospitable.com, formerly Smartbnb, is a vacation rental software automating and streamlining short-term rental management. It offers tools for guest communication, automated messaging, calendar syncing across platforms, coordinating cleaning, and direct booking websites. Hospitable.com emphasizes time-saving automation, reducing manual work for hosts.
How does Hospitable.com integrate with other tools?
Hospitable.com integrates with popular vacation rental platforms like Airbnb and Vrbo for calendar synchronization and booking management. It also integrates with various cleaning management tools. However, it has limited integrations beyond these core platforms.
What the main competitors of Hospitable.com?
Top alternatives to Hospitable.com include Guesty, Hostaway, and Uplisting. These competitors offer similar features for managing vacation rentals, such as automated messaging, channel management, and direct booking websites. They also cater to various property management needs and business sizes.
Is Hospitable.com legit?
Hospitable.com is a legitimate vacation rental software. User reviews praise its user-friendly interface, automation features, and excellent customer support. While some users mention connectivity issues with VRBO and limited direct booking website customization, Hospitable.com is generally considered safe and effective.
How much does Hospitable.com cost?
Hospitable.com pricing starts at $29/month for the Host plan (up to 2 properties), $59/month for Professional (unlimited properties), and $99/month for Mogul (large-scale businesses). Additional properties are $10-$30/month. Add-ons like guest vetting are also available. A 14-day free trial is offered.
Is Hospitable.com customer service good?
Hospitable.com's customer service receives positive feedback overall. Users praise the helpful and responsive support team, quick responses, and the company's proactive approach to problem-solving. While some users mention occasional delays, the overall sentiment towards customer service is favorable.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.