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Nuvei

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Company health

Employee growth
21% increase in the last year
Web traffic
29% increase in the last quarter
Financing
June 2018 - $830M

Ratings

G2
4.6/5
(18)
TrustPilot
4.3/5
(67)
Glassdoor
4.0/5
(226)

Nuvei description

Nuvei is a one-stop shop for businesses to manage everything payments. Their platform lets you accept credit cards, bank transfers, and over 650 other payment methods, helping you sell in over 200 markets worldwide. Nuvei also provides fraud protection, currency management, and dedicated customer support to help your business grow.


Who is Nuvei best for

Nuvei is a payment processing platform ideal for small to medium-sized e-commerce businesses with international operations. Users praise Nuvei's flexible payment options, multi-currency support, and helpful customer service. However, some have noted higher fees and complex setup procedures. If your business needs to accept a variety of payment methods and manage transactions in multiple currencies, Nuvei might be a good fit, but be aware of potential setup challenges and costs.

  • Best for small businesses, less ideal for enterprises.

  • A good fit for e-commerce businesses operating internationally.


Nuvei features

Type in the name of the feature or in your own words tell us what you need
Supported

Nuvei supports accepting payments and making payouts in multiple currencies.

Supported

Nuvei supports creating, updating, canceling, and tracking subscriptions.

Supported

Nuvei offers secure and efficient payment processing solutions.

Supported

Nuvei offers various payment gateway integrations, including hosted pages, XML gateways, and APIs.

Supported

Nuvei prioritizes data privacy and complies with industry regulations like GDPR and PCI DSS.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Strongly negative
-0.71

Customer Service

Rather positive
+0.38

Ease of Use

Rather positive
+0.68

Reliability and Performance

Rather positive
+0.69

Ease of Implementation

Neutral
+0.2

Scalability

Strongly positive
+1

Nuvei reviews

We've summarised 85 Nuvei reviews (Nuvei TrustPilot reviews and Nuvei G2 reviews) and summarised the main points below.

Pros of Nuvei
  • Excellent and readily available customer support, often praised for helpfulness and professionalism.
  • User-friendly interface for online platform and virtual terminal.
  • Flexible payment processing solutions, including support for multiple payment methods and currencies.
  • Seamless integration with various business systems.
  • Reliable transaction processing with quick access to funds.
Cons of Nuvei
  • Higher fees for certain transactions are a recurring concern.
  • Initial setup can be complex, especially for smaller businesses.
  • Customer support response times can be slow, sometimes taking up to 9 days, especially during peak periods or emergencies.
  • Hidden fees and unexpected charges, particularly upon contract termination.
  • Lack of clear communication regarding contract terms and termination policies.

Nuvei pricing

The commentary is based on 10 reviews from Nuvei G2 reviews and Nuvei TrustPilot reviews.

Nuvei does not publicly share its pricing information. Contact their sales team to obtain a quote.

Users sentiment

Strongly negative
-1

See the Nuvei pricing page.


Nuvei alternatives

  • Logo of BILL AP/AR
    BILL AP/AR
    Better fit for small to midsize businesses, especially those in finance, software, or professional services located in the USA. More focused on automating back-office financial operations like accounts payable and receivable.
    Read more
  • Logo of checkout.com
    checkout.com
    Better implementation process. Checkout.com is growing faster and has better ratings on G2. Users appreciate Checkout.com's fraud prevention and global reach. However, users dislike Checkout.com's pricing and customer support. A Nuvei alternative, Checkout.com offers more payment methods.
    Read more
  • Logo of PayPal
    PayPal
    Better suited for a broader range of industries and company sizes. Easier to implement and has wider recognition for online payments. Website traffic is growing faster.
    Read more
  • Logo of Coupa
    Coupa
    Better for enterprise businesses. More industry-specific applications for sectors like Healthcare, Finance, and Manufacturing. Has grown faster in website traffic. Focuses on spend management, offering features like real-time spending insights and supply chain collaboration.
    Read more
  • Logo of SAP Concur
    SAP Concur
    Better for enterprise companies. More industry coverage. Has slower momentum. Provides travel and expense management features.
    Read more
  • Logo of Pluto
    Pluto
    Better for mid-sized companies and expense management. Focuses on the Middle East and North Africa. Has faster employee growth momentum. Users appreciate the ease of use, quick customer support, and real-time expense tracking.
    Read more

Nuvei FAQ

  • What is Nuvei and what does Nuvei do?

    Nuvei is a global payment technology company offering a comprehensive platform for businesses to manage their payment needs. It enables businesses to accept over 650 payment methods, operate in 200+ markets, and manage multiple currencies, along with fraud protection and dedicated support.

  • How does Nuvei integrate with other tools?

    Nuvei integrates with various business systems through APIs, payment gateways, and hosted pages. It supports multiple payment methods and currencies, offering flexible integration options for diverse business needs.

  • What the main competitors of Nuvei?

    Nuvei's top competitors include Checkout.com, PayPal, Bill.com, and Coupa. These alternatives offer similar payment processing and financial management solutions for businesses of varying sizes.

  • Is Nuvei legit?

    Yes, Nuvei is a legitimate payment processing platform used by many businesses worldwide. It offers various features like multi-currency support and fraud protection. However, some users report higher fees and complex setup procedures. Consider these factors when evaluating if Nuvei is safe and suitable for your business.

  • How much does Nuvei cost?

    Nuvei doesn't publicly disclose its pricing. Contact their sales team for a customized quote based on your specific business needs and transaction volume. Consider factors like processing fees and monthly costs to determine if Nuvei is worth it for you.

  • Is Nuvei customer service good?

    Nuvei's customer service receives mixed reviews. While many users praise the helpfulness and professionalism of the support team, others have experienced slow response times, sometimes taking up to nine days. Some users also mention difficulty navigating the initial setup process.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.