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HotelBee description
HotelBee is a cloud-based hotel management software designed to streamline daily operations for hotels, resorts, and similar businesses. It offers a range of features, including property management tools, a point-of-sale system, guest management, and analytics reporting. HotelBee integrates with popular online travel agents, helping businesses manage reservations and guest experiences from one platform. The software aims to increase efficiency, guest satisfaction, and ultimately, profitability for its users.
Who is HotelBee best for
HotelBee is a user-friendly hotel management software praised for its seamless integration with online travel agents and comprehensive features. Users appreciate its cost-effectiveness and all-in-one approach to managing properties, guests, and bookings. However, some have noted occasional website unresponsiveness and room for improvement in POS functionality and ERP integration.
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Best fit for small to medium-sized hotels and resorts.
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Ideal for businesses in the hospitality and tourism sector.
HotelBee features
| Supported HotelBee supports channel management, synchronizing availability and rates across OTAs. |
| Supported HotelBee offers reporting features including bookings, occupancy, and revenue. |
| Supported HotelBee offers centralized reservation management. |
| Supported HotelBee allows real-time inventory tracking, setting rates, and managing room types. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
HotelBee reviews
We've summarised 26 HotelBee reviews (HotelBee G2 reviews) and summarised the main points below.
- Seamless integration with popular online travel agents like booking.com and Hotwire.
- User-friendly interface and ease of use for managing bookings and reservations.
- Comprehensive all-in-one solution for hotel management, including property management, guest management, and analytics.
- Cost-effective, especially compared to using multiple third-party software solutions.
- Excellent customer support that is readily available to answer questions.
- Website can be unresponsive at times, hindering ease of use.
- Integration with existing ERP systems and data migration can be challenging.
- Customer support, while good, has room for improvement.
- Point of Sale (POS) feature needs improvement, with some latency reported.
- Some users find the user interface difficult to learn and navigate.
HotelBee pricing
The commentary is based on 9 reviews from HotelBee G2 reviews.
HotelBee offers a free plan for small businesses and is considered cost-effective. While some users mention unspecified cost savings, others wish for more integrations given the value provided. Overall, HotelBee is praised for its comprehensive features and efficient management capabilities.
Users sentiment
See the HotelBee pricing page.
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HotelBee has a free plan.
Free
Small accommodations. Includes: 6 Rooms, Calendar Management, 100 Reservations
Pro
Best for any type of accommodation. Includes: Property Management, Channel Manager, Booking Engine, Point of Sale, Analytics
Custom
For big resorts and chains. Includes: Custom Reporting, API access, Private cloud deployment, Unlimited usage
HotelBee alternatives
hotelbee vs Mews OperationsBetter fit for larger hotels. Has a mobile app and integrates with over 1000 hospitality apps. Is growing faster than HotelBee in terms of employee growth. More complex and potentially difficult to learn. Customer support issues and unexpected charges are common complaints.Read more
HotelFriendBetter for finance, marketing, software, and IT. Has a well-regarded customer service team and is growing faster.Read more
Hospitable.comBetter for automating short-term rental management. Geared towards individual property owners and managers, particularly those listed on Airbnb and Vrbo. Hospitable.com is growing faster.Read more
BookervilleBetter for vacation rentals. More affordable and user-friendly. Lacks POS features. HotelBee alternative. Bookerville competitor.Read more
WebRezProBetter for established businesses with higher G2 and Capterra ratings. More appealing to a wider range of hospitality businesses including campgrounds and vacation rentals. Stronger customer support.Read more
HotelBee FAQ
What is HotelBee and what does HotelBee do?
HotelBee is a cloud-based hotel management software streamlining daily operations for hotels and resorts. It offers tools for property management, guest management, a point-of-sale system, and analytics, integrating with online travel agents for efficient booking management. HotelBee helps increase efficiency and guest satisfaction.
How does HotelBee integrate with other tools?
HotelBee integrates with popular online travel agents (OTAs) such as Booking.com and Hotwire, allowing for streamlined management of reservations, availability, and rates from a single platform. This simplifies channel management and enhances the guest experience.
What the main competitors of HotelBee?
Alternatives to HotelBee include WebRezPro, RoomRaccoon, Front Desk, HotelFriend, and Hospitable.com. These competitors offer similar features such as property management tools, online booking, and channel management, catering to hotels, vacation rentals, and other hospitality businesses.
Is HotelBee legit?
Yes, HotelBee is a legitimate cloud-based hotel management software. It offers various tools to streamline operations and integrates with online travel agents. Reviews are generally positive, praising its user-friendly interface and comprehensive features, indicating HotelBee is safe and reliable.
How much does HotelBee cost?
HotelBee's pricing includes a Free plan for small accommodations and a Pro plan at $5.4 per room/month. For larger businesses, a Custom plan is available with bespoke pricing. Is HotelBee worth it? The flexible pricing options cater to different needs and budgets.
Is HotelBee customer service good?
HotelBee's customer service is generally viewed positively. Users appreciate the friendly and readily available support team. While some users suggest there's room for improvement, most find the customer service helpful and efficient in resolving queries.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.