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Elina description
Elina is a cloud-based software designed for managing various types of properties, including hotels, vacation rentals, and serviced apartments. It provides tools to manage bookings, guest communication, housekeeping, and finances. Elina aims to improve operational efficiency, enhance guest experiences, and increase revenue for property owners.
Who is Elina best for
Elina is a cloud-based property management software ideal for small to medium hotels, vacation rentals, and serviced apartments. Users praise Elina's intuitive booking management and seamless channel manager integration but note some difficulties with invoice adjustments and outdated reporting features. A strong customer support team is frequently highlighted in positive user reviews.
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Not suitable for businesses of any size.
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Best fit for hospitality and tourism businesses.
Elina features
| Supported Elina PMS enables automated guest communication, including confirmations, instructions, and feedback requests. |
| Supported Elina enables direct booking through its booking engine. |
| Supported Elina allows generating reports for property owners, including performance and bookings. |
| Supported Elina supports cleaning task scheduling and tracking, potentially via integrations. |
| Supported Elina prevents overbookings by syncing availability in real-time across 2000+ channels. |
Elina reviews
We've summarised 50 Elina reviews (Elina GetApp reviews, Elina Software Advice reviews and Elina Capterra reviews) and summarised the main points below.
- Intuitive booking management system with drag-and-drop functionality for reservation adjustments.
- Seamless integration with channel managers for real-time availability updates.
- Comprehensive reporting features provide valuable business insights.
- Strong customer support with knowledgeable and responsive team.
- Flexible pricing and package options cater to diverse business needs.
- Difficult to adjust invoices after a booking amendment, potentially leading to overcharging.
- Deposit rules can be overly sensitive and rigid, causing issues with booking modifications.
- Reporting functionalities, particularly the accounting and invoicing modules, are outdated and require improvement.
- Occasional slow loading times, especially during system upgrades.
- Limited integrations with payment gateways - Worldpay integration is desired.
- Marketing suite needs improvement to meet user requirements.
Elina pricing
The commentary is based on 4 reviews from Elina Capterra reviews and Elina Software Advice reviews.
Elina offers competitive pricing and is considered great value for money. While the Pax occupancy-based pricing model has been noted as complex, users generally praise Elina's affordability and robust features. Many reviewers highlight its positive impact on revenue growth.
Users sentiment
Elina alternatives
BeyondBetter for revenue management and dynamic pricing. Focuses on vacation rentals. Caters to a wider range of industries. Has positive pricing sentiment and is growing faster. Users love the dynamic pricing algorithm and ease of use.Read more
MyVRBetter for larger vacation rental businesses (5+ properties). Wider industry applicability. Easier to use, but initial setup can be confusing. More channel management integrations, but slower calendar sync. Website builder included. MyVR is growing slower and has negative employee growth.Read more
OTA SyncBetter suited for smaller businesses seeking rapid setup and numerous OTA integrations. Lacks Elina's robust reporting and diverse feature set for cleaning management, owner statements, and financial reports. OTA Sync is growing faster than Elina.Read more
BookervilleBetter suited for managing multiple vacation rentals. Offers highly rated customer support and user-friendly interface. More affordable pricing.Read more
PrenoBetter rated and has more positive user reviews. Focuses on streamlining operations for all accommodation providers.Read more
Host ToolsBetter ratings and more user reviews. Caters to a wider range of industries beyond hospitality. Users appreciate the affordability and automated messaging features. However, users report OTA connection issues and slow customer support.Read more
Elina FAQ
What is Elina and what does Elina do?
Elina is a cloud-based property management software for hotels, vacation rentals, and serviced apartments. It offers tools for booking management, guest communication, housekeeping, and financial reporting, aiming to boost efficiency and revenue. Users praise its intuitive booking system and reporting features but note some difficulties with invoicing and integrations.
How does Elina integrate with other tools?
Elina integrates with over 2000 channels for real-time availability updates and prevents overbookings. It also offers a booking engine for direct bookings and facilitates cleaning management, potentially through integrations with other tools. Information on specific integrations is limited.
What the main competitors of Elina?
Alternatives to Elina include Beyond, MyVR, OTA Sync, Bookinglayer, NightsBridge, and HotelBee. These competitors offer similar features such as booking management, channel management, and guest communication tools, catering to various hospitality businesses.
Is Elina legit?
Elina seems legitimate for hospitality businesses based on generally positive user reviews mentioning its intuitive booking management and integrations. However, some users dislike difficulties with invoice adjustments and outdated reporting features. Consider exploring alternatives if these are critical for your business.
How much does Elina cost?
I couldn't find pricing details for Elina. For the most current pricing information, it's best to check Elina's official website or contact their sales team directly.
Is Elina customer service good?
Elina's customer service receives positive feedback. Users mention helpful support staff, responsiveness to queries, and willingness to implement new features based on customer suggestions. A few mention occasional difficulty reaching support, but the overall sentiment is favorable.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.