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Smoobu description
Smoobu is a vacation rental management software that simplifies managing property listings across multiple platforms. It offers automated booking synchronization, preventing double bookings and simplifying pricing updates. A centralized dashboard provides an overview of bookings, guest details, and financial performance. Smoobu also features a website builder with a booking engine, enabling direct bookings and online payments. Additional features include automated guest communication, online check-in, and integrations with various third-party services.
Who is Smoobu best for
Smoobu is an all-in-one vacation rental management software perfect for small to medium-sized businesses. It simplifies managing listings across various platforms, automates guest communication, and offers a website builder with a booking engine. Users praise Smoobu's ease of use and excellent customer support. However, some have noted limitations in website customization and occasional syncing issues. If you're looking to streamline your vacation rental operations, Smoobu may be a good fit.
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Best for small to medium-sized vacation rental businesses (SMBs).
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Ideal for businesses in the hospitality and tourism industry.
Smoobu features
| Supported Smoobu provides detailed reports on bookings, occupancy, and revenue. |
| Supported Smoobu prevents overbookings by syncing availability across channels in real time. |
| Supported Smoobu has a booking engine for direct reservations on your website. |
| Supported Smoobu synchronizes availability and rates across OTAs, preventing double bookings. |
| Supported Smoobu offers a website builder with limited customization options. |
| Supported Smoobu automates guest communication including confirmations, pre-arrival instructions, and feedback requests. |
| Supported Smoobu supports messaging via Booking.com, Airbnb, and email natively, and WhatsApp and SMS via third-party integrations. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Scalability
Smoobu reviews
We've summarised 245 Smoobu reviews (Smoobu Software Advice reviews, Smoobu TrustPilot reviews, Smoobu Capterra reviews and Smoobu G2 reviews) and summarised the main points below.
- Excellent and responsive customer support, readily available to assist.
- Easy to use and intuitive interface for managing bookings and properties.
- Seamless integration with major platforms like Airbnb and Booking.com.
- Useful features like automated guest communication and the digital guidebook.
- Good value for money, especially for smaller businesses.
- Limited customization options for the website builder.
- Some difficulties managing multiple bank accounts.
- Occasional syncing issues with VRBO/Expedia pricing and availability.
- Limited amenities options during property upload (e.g., no free parking).
- Inability to specify children or pets in the booking engine.
Smoobu pricing
The commentary is based on 51 reviews from Smoobu Capterra reviews, Smoobu G2 reviews, Smoobu Software Advice reviews and Smoobu TrustPilot reviews.
All subscriptions are charged in Euros. Conversion rates may vary. All prices exclude VAT. Advanced invoicing solution, e-invoicing and dynamic pricing are subject to market availability. Each additional unit costs €12 per month and additional writing-access accounts are €15 per month.
Users sentiment
See the Smoobu pricing page.
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Smoobu has a free trial.
Professional Flex
Everything included Smoobu Professional Prepaid but with a booking commission.
Professional Prepaid
Website Builder, New invoicing solution, Customer service chat, iOS & Android App, Channel Manager, Email & phone support, Price Sync, Guest Guide, Communications, Guest Management (CRM), Booking System (incl. Stripe & PayPal), Customized Templates, Online check-in, Connected Accounts, Full API Access, Reservation System (PMS), Booking Website, Statistics
Teams Pro+
Everything included in Smoobu Professional Prepaid, plus: E-invoicing included, 2 months free trial Dynamic Pricing, Prioritised customer support, Two write-access accounts
Smoobu alternatives
BookervilleBetter rated by users. Excellent customer support and affordable pricing are praised by users. A Smoobu alternative with a direct booking website.Read more
AvantioBetter for larger vacation rental businesses (20+ properties). Has a steeper learning curve. Website traffic is growing faster, but employee growth is slower. More expensive, with negative user reviews on pricing. Offers a unified inbox and more robust payment automation.Read more
HotelBeeBetter suited for hotels and resorts. Has a faster website traffic growth. A free plan is available. POS system is considered weaker by some users.Read more
MyVRBetter for larger businesses with 5+ properties. MyVR integrates with more platforms (70+ vs. Smoobu's integrations with major platforms). MyVR has a more robust website builder with custom templates, while Smoobu's website builder has limited customization. Smoobu is growing faster. MyVR has some reported issues with slow calendar synchronization.Read more
TalkGuestOffers a booking engine and automated messaging features. Lacks Smoobu's channel management, website builder, and custom domain support. Limited user reviews express mixed sentiment.Read more
Rentals UnitedBetter for larger businesses. Has a wider range of channel connections. Shows faster website traffic growth but slower employee growth. Users appreciate the broad market exposure and user-friendly interface but report issues with calendar syncing and customer support.Read more
Smoobu FAQ
What is Smoobu and what does Smoobu do?
Smoobu is a vacation rental management software simplifying property listings across multiple platforms. It offers automated booking synchronization, a centralized dashboard, and a website builder with a booking engine. Smoobu automates guest communication and integrates with various services, helping manage short-term rentals efficiently.
How does Smoobu integrate with other tools?
Smoobu integrates with various platforms like Airbnb and Booking.com, enabling synchronized bookings and preventing overbookings. It also offers integrations for automated messaging through channels like WhatsApp and SMS via third-party services.
What the main competitors of Smoobu?
Smoobu competes with other vacation rental management software like Bookerville, Hostaway, and Hospitable.com. These alternatives offer similar features, including channel management, automated messaging, and booking engines, catering to varying property management needs.
Is Smoobu legit?
Smoobu is a legitimate vacation rental management software. User reviews praise its ease of use, integrations, and customer support. While some users report limited website customization and occasional syncing issues, Smoobu is generally considered safe and reliable for managing vacation rentals.
How much does Smoobu cost?
I cannot find pricing details for Smoobu. Contact Smoobu directly for product pricing information to determine if the product is worth the cost.
Is Smoobu customer service good?
Smoobu's customer service receives positive feedback from users, who praise its responsiveness and helpfulness. Support agents are praised for their quick responses, helpfulness, and proactive problem-solving, even on weekends. A few users mention difficulty reaching support during the day.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.