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OwnerRez description
OwnerRez is vacation rental software designed to simplify managing multiple properties. It offers tools for channel management, customer relationship management, accounting, and more. OwnerRez allows property managers to integrate with major booking platforms like Airbnb and Vrbo, build their own website, and automate tasks. This software aims to save time and increase efficiency for property managers in the vacation rental industry.
Who is OwnerRez best for
OwnerRez is vacation rental software ideal for property managers seeking comprehensive tools. Users praise the software’s extensive features, automation capabilities, and exceptional customer support. However, some users have noted a challenging initial setup and a dated interface. Perfect for small to midsize businesses, OwnerRez streamlines operations by integrating with major booking platforms and offering direct booking websites.
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Best for small to mid-sized vacation rental businesses.
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Ideal for businesses in the hospitality and tourism industry.
OwnerRez features
| Supported OwnerRez allows creating websites with direct booking functionality. |
| Supported OwnerRez synchronizes availability and rates across OTAs via API integrations and calendar syncing. |
| Supported OwnerRez supports custom domains, enhancing branding and user experience. |
| Supported OwnerRez offers a website builder with pre-built templates and integrations. |
| Supported OwnerRez supports tracking and categorizing revenue and expenses. |
| Supported OwnerRez automates guest communication including confirmations and instructions. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
OwnerRez reviews
We've summarised 181 OwnerRez reviews (OwnerRez Software Advice reviews, OwnerRez GetApp reviews, OwnerRez Capterra reviews and OwnerRez G2 reviews) and summarised the main points below.
- Exceptional customer support, consistently praised for responsiveness and helpfulness.
- Comprehensive features cover all aspects of vacation rental management.
- Automation features save time and increase efficiency.
- Direct booking website builder simplifies direct bookings.
- Seamless integration with major booking platforms like Airbnb and Vrbo.
- Difficult initial setup process, often requiring hours.
- Lack of direct phone support for immediate assistance.
- Limited Vrbo messaging integration, requiring separate login.
- Overwhelming number of features can create a steep learning curve.
- Dated user interface could benefit from a modern refresh.
OwnerRez pricing
The commentary is based on 13 reviews from OwnerRez Capterra reviews and OwnerRez G2 reviews.
Users consistently praise OwnerRez's pricing, calling it "worth every penny," "affordable," and a "massive value for money." Many highlight the excellent features and customer support received for the price. Some note the setup time investment, but still find it "worth it."
Users sentiment
OwnerRez alternatives
BookervilleBetter rated by users. More affordable. Easier to use. A strong OwnerRez competitor for smaller businesses.Read more
CiiRUSHas more momentum. Better for finance, software, and professional services. Offers property care automation.Read more
Hospitable.comHas stronger momentum and a user-friendly interface. Focuses on automating guest communication and streamlining workflows for short-term rental management. Offers more affordable pricing. Lacks robust Vrbo integration and advanced direct booking website features.Read more
Hostfully - Property Management PlatformHas better customer support and a more user-friendly interface. Offers more messaging integrations like WhatsApp and SMS.Read more
HotelBeeBetter suited for hotels and resorts. Has a point-of-sale system. OwnerRez is growing faster.Read more
BooksterBetter for smaller businesses. Limited OTA integrations, especially with Airbnb. Simpler setup but less comprehensive features.Read more
OwnerRez FAQ
What is OwnerRez and what does OwnerRez do?
OwnerRez is vacation rental software that streamlines managing multiple properties. It offers tools for bookings, communication, accounting, and website creation. OwnerRez integrates with Airbnb and Vrbo, helping vacation rental managers automate tasks and boost efficiency.
How does OwnerRez integrate with other tools?
OwnerRez integrates with major booking platforms like Airbnb and Vrbo, enabling synchronized calendars and rates. It also facilitates direct bookings through its website builder, offering custom domains for enhanced branding. Several other integrations streamline various aspects of vacation rental management.
What the main competitors of OwnerRez?
Top OwnerRez competitors include Hospitable.com, CiiRUS, Hostfully, Bookerville, and Buildium. These alternatives offer similar features for vacation rental management, such as channel management, automated messaging, and direct booking websites.
Is OwnerRez legit?
OwnerRez is a legitimate and safe vacation rental software. User reviews praise its comprehensive features and excellent customer support. However, be aware of the potentially difficult setup and dated interface.
How much does OwnerRez cost?
I couldn't find pricing details for OwnerRez. For the most current pricing information, it's best to check their official website or contact their sales team.
Is OwnerRez customer service good?
OwnerRez receives overwhelmingly positive feedback regarding customer service. Users consistently praise the support team's responsiveness, helpfulness, and in-depth knowledge. While the software setup can be challenging, customer service representatives patiently guide users through the process, often going above and beyond to ensure a smooth onboarding experience.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.