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RingCentral DigitalLine description
RingCentral DigitalLine is a business phone solution that lets you make and take calls online instead of using traditional phone lines. It offers features like mobile apps, online meetings, and business texting all managed from your computer or mobile device. This makes it easy to connect your team from anywhere, scale your phone system as your business grows, and integrate with other business tools you already use. RingCentral promises reliable service and 24/7 customer support.
Who is RingCentral DigitalLine best for
RingCentral DigitalLine provides a user-friendly, affordable VoIP phone solution. Small to medium businesses benefit from features like mobile apps, online meetings, and business texting. Users praise the easy setup and useful features, but some have noted high costs and poor customer support. Consider this when evaluating RingCentral DigitalLine.
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Best for small to medium-sized businesses.
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Suitable for various industries.
RingCentral DigitalLine features
| Supported RingCentral DigitalLine supports sending and receiving business SMS and MMS messages. |
| Supported RingCentral DigitalLine offers cloud VoIP calling with advanced call management features. |
| Supported RingCentral DigitalLine integrates with business tools, enhancing productivity. |
| Supported RingCentral offers a mobile app for making and receiving calls. |
| Supported RingCentral DigitalLine supports detailed call logging. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
RingCentral DigitalLine reviews
We've summarised 24 RingCentral DigitalLine reviews (RingCentral DigitalLine G2 reviews) and summarised the main points below.
- User-friendly interface and easy setup.
- Useful features like call holding, extensions, and voicemail.
- Convenient mobile app for managing calls and texts.
- Integrates well with other business tools.
- Inflexible contracts and difficult to terminate.
- High cost, especially considering limited features compared to competitors.
- Poor customer support with long wait times and unhelpful agents.
- Audio quality issues like disturbance and distortion during calls.
RingCentral DigitalLine pricing
The commentary is based on 8 reviews from RingCentral DigitalLine G2 reviews.
RingCentral DigitalLine offers cost-effective plans for small businesses, with many reviewers highlighting its affordability and ease of use. However, some users have found the pricing to increase with additional team members and disliked inflexible contracts with high fees.
Users sentiment
See the RingCentral DigitalLine pricing page.
RingCentral DigitalLine alternatives
TalkdeskBetter for larger businesses needing AI-powered contact center features. More industry-specific applications. A RingCentral DigitalLine competitor focused on improving customer experience and streamlining complex contact center operations.Read more
Glip by RingCentralBetter for mid-size companies seeking streamlined communications and collaboration. Offers messaging, video meetings, and phone calls in one app.Read more
RingEXBetter for a wider range of industries. Offers AI-powered features like RingSense for real-time note-taking and conversation analysis.Read more
NextivaBetter for a wider range of industries. Has stronger momentum based on employee growth. Users highlight superior customer support.Read more
Get it SMSBetter for integrating messaging and calls directly into existing software. More focused on incorporating SMS and WhatsApp messaging. A RingCentral DigitalLine competitor focusing on streamlined communication within existing platforms.Read more
CrexendoHigher customer satisfaction and perceived value. Offers more robust CRM integrations. Has significantly more momentum based on employee growth. A RingCentral DigitalLine competitor and alternative.Read more
RingCentral DigitalLine FAQ
What is RingCentral DigitalLine and what does RingCentral DigitalLine do?
RingCentral DigitalLine provides a business phone solution using the internet instead of traditional phone lines. It offers mobile apps, online meetings, and business texting, manageable from any device. This allows for flexible team connection, scalable growth, and integration with existing business tools.
How does RingCentral DigitalLine integrate with other tools?
RingCentral DigitalLine integrates with business tools to enhance productivity. It offers a convenient mobile app and features like call holding, extensions, and voicemail. However, some users report inflexible contracts and high costs.
What the main competitors of RingCentral DigitalLine?
Alternatives to RingCentral DigitalLine include Talkdesk, JustCall, 3CX, and NUACOM. These competitors offer similar features such as cloud-based calling, messaging, and integrations with business tools. They cater to various business sizes and needs, providing options for companies seeking alternatives.
Is RingCentral DigitalLine legit?
Yes, RingCentral DigitalLine is a legitimate business phone solution. It offers convenient features like mobile apps and online meetings, but some users report high costs and poor customer service. Consider these factors when evaluating if it's the right choice for your needs.
How much does RingCentral DigitalLine cost?
I cannot find pricing information for RingCentral DigitalLine. Contact RingCentral or visit their website for product pricing details and determine if DigitalLine is worth the investment for your needs.
Is RingCentral DigitalLine customer service good?
RingCentral DigitalLine's customer service receives mixed reviews. While some users praise the easy setup and helpful features like call holding and extensions, many others express frustration with long wait times, unhelpful agents, and difficulty reaching support.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.