Last updated on
Company health
Ratings
ReturnLogic description
ReturnLogic is a software platform designed to streamline the product return process for ecommerce businesses. It provides a branded online portal for customers to initiate returns, manages exchanges and warranties, and automates return processing for warehouses. ReturnLogic integrates with ecommerce platforms, provides data insights into return costs, and offers tools for optimizing return policies for improved profitability.
Who is ReturnLogic best for
ReturnLogic helps growing e-commerce businesses streamline their product returns, offering a branded online portal for customers to initiate returns, manage exchanges and warranties, and automate return processing. This reduces return costs and improves profitability. ReturnLogic integrates with e-commerce platforms and offers data insights.
-
Best for small to mid-sized businesses seeking streamlined returns.
-
Ideal for e-commerce businesses aiming to optimize returns and boost profits.
ReturnLogic features
| Supported ReturnLogic offers return status tracking for both merchants and customers. |
| Supported ReturnLogic offers a self-service customer return portal for initiating and managing returns. |
| Supported ReturnLogic supports exchanges, likely including size and color, to improve customer experience. |
| Supported ReturnLogic supports warranty management, including registration, claims, and repairs. |
| Supported ReturnLogic automates returns initiation, tracking, processing, and disposition decisions. |
ReturnLogic pricing
Users sentiment
See the ReturnLogic pricing page.
Usage Based
No overages, no subscription fee, advanced reporting with custom dashboards, instant exchanges and bonus credit, disposition management, and automated rules and policies.
Enterprise
Includes all Usage Based features plus dedicated success manager, prioritized support, quarterly returns reports & review meetings, white label domains, complete customization of returns portal, and dedicated returns analyst.
ReturnLogic alternatives
returnlogic vs ReturnGOStronger customer service and easier to use ReturnLogic competitor. ReturnGO has positive pricing reviews and offers a free trial. This ReturnLogic alternative is growing slower.Read more
parcelLabBetter for enhancing post-purchase experience and proactive communication. Has positive ratings and reviews. Grows slower and has established enterprise clients like IKEA and H&M. ReturnLogic alternative, parcelLab competitor.Read more
PandoBetter for managing shipping for large enterprises, particularly in manufacturing and consumer goods. Focuses on transportation management, rate negotiation, and shipping cost tracking, leveraging AI for automation and data analysis.Read more
QuickBooks OnlineBetter for broader business financial management, not just returns. A QuickBooks Online alternative for those focused on ecommerce returns.Read more
ZigZagHas broader carrier network integrations and is growing faster. A strong ReturnLogic competitor and alternative.Read more
FarEyeBetter for larger businesses needing delivery management, route planning, and optimization. Focuses on last-mile delivery logistics for retailers and e-commerce. FarEye is growing faster than ReturnLogic. A ReturnLogic alternative focused on delivery optimization and real-time tracking.Read more
ReturnLogic FAQ
What is ReturnLogic and what does ReturnLogic do?
ReturnLogic is a returns management platform that streamlines the product return process for e-commerce businesses. It offers a branded customer portal for initiating returns, manages exchanges and warranties, automates return processing, and integrates with e-commerce platforms. ReturnLogic provides data insights into return costs and offers tools to optimize return policies for increased profitability.
How does ReturnLogic integrate with other tools?
ReturnLogic integrates with various ecommerce platforms, shipping carriers, and other business tools. This streamlines processes like automating return shipping labels and updating inventory systems. It also offers a branded online portal for customers to initiate returns and track their status.
What the main competitors of ReturnLogic?
ReturnLogic's main competitors include ReturnGO, Loop Returns, AfterShip Returns Center, and Happy Returns. These platforms offer similar features such as streamlined return portals, automated processing, and integrations with e-commerce platforms. They aim to optimize the returns process for both businesses and customers.
Is ReturnLogic legit?
Yes, ReturnLogic is a legitimate software platform for returns management. It offers features such as a branded return portal, automated processing, and integrations with e-commerce platforms. ReturnLogic aims to streamline returns, provide data insights, and improve profitability for online businesses.
How much does ReturnLogic cost?
ReturnLogic's pricing is usage-based, ranging from $0.25 to $3.90 per return. They offer a free plan and a custom-priced Enterprise plan for high-growth retailers. Contact ReturnLogic for detailed enterprise pricing.
Is ReturnLogic customer service good?
Customers praise ReturnLogic's user-friendly interface, helpful customer support representatives like Jerica and Brian, and efficient automation features. Some users mention that the automation system can take a day to recognize delivered items and that third-party warranty integrations could be improved.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.