Returnly is a software solution designed to simplify and streamline the returns process for online businesses. It integrates with platforms like Shopify to provide a self-service returns portal for customers. This allows businesses to manage returns efficiently, maintain brand control, and improve the overall customer experience.
Returnly helps online businesses streamline their returns process, especially those using Shopify. It offers a self-service portal, integrations for platforms like Shopify, and aims to improve the customer experience. Returnly caters to businesses of all sizes.
Best for small, medium, and large businesses (1-1000+ employees).
Ideal for e-commerce businesses seeking a streamlined returns process.
Returnly features
Supported
Returnly offers a dedicated self-service returns portal, empowering customers to initiate and manage their returns independently.
Supported
Returnly seamlessly integrates with platforms like Shopify, simplifying returns processing and data transfer.
Supported
Returnly enables businesses to maintain brand consistency during the returns process, enhancing customer satisfaction.
Supported
Returnly is designed to streamline the returns process for online businesses, making it more efficient and user-friendly.
Supported
Returnly prioritizes customer experience by providing a seamless and convenient returns process.
Qualities
We evaluate the sentiment that users express about non-functional aspects of the
software
Value and Pricing Transparency
Neutral
-0.09
Customer Service
Strongly negative
-0.88
Ease of Use
Rather positive
+0.43
Reliability and Performance
Rather negative
-0.48
Returnly pricing
The commentary is based on 12 reviews from Returnly G2 reviews and Returnly TrustPilot reviews.
Returnly's pricing is not mentioned in the provided reviews. The reviews focus on customer service experiences, primarily with Affirm, and a few mention Returnly's ease of use for returns and customer communication.
Users sentiment
Neutral
-0.09
Returnly alternatives
Sunbit
Buy now, pay later tech for everyday expenses. High approvals.
Returnly streamlines and simplifies the online returns process. It offers a self-service portal, integrates with platforms like Shopify, and gives businesses control over their return experience, improving customer satisfaction and brand consistency.
What is Returnly and what does Returnly do?
Returnly streamlines and simplifies the online returns process. It offers a self-service portal, integrates with platforms like Shopify, and gives businesses control over their return experience, improving customer satisfaction and brand consistency.
How does Returnly integrate with other tools?
Returnly integrates with popular e-commerce platforms like Shopify, streamlining returns processing and data transfer. This integration simplifies the returns process for both businesses and customers, creating a smoother experience.
How does Returnly integrate with other tools?
Returnly integrates with popular e-commerce platforms like Shopify, streamlining returns processing and data transfer. This integration simplifies the returns process for both businesses and customers, creating a smoother experience.
What the main competitors of Returnly?
Top Returnly competitors include Return Prime, ZigZag, AfterShip Returns Center, and ReturnGO. These alternatives offer similar features, such as streamlined returns portals and e-commerce integrations, catering to businesses seeking improved customer experiences and efficient return management.
What the main competitors of Returnly?
Top Returnly competitors include Return Prime, ZigZag, AfterShip Returns Center, and ReturnGO. These alternatives offer similar features, such as streamlined returns portals and e-commerce integrations, catering to businesses seeking improved customer experiences and efficient return management.
Is Returnly legit?
Yes, Returnly is a legitimate software solution for simplifying online returns. It integrates with platforms like Shopify, offering a self-service portal. However, user reviews on customer service and reliability are mixed. Consider exploring alternatives if these factors are critical for your business.
Is Returnly legit?
Yes, Returnly is a legitimate software solution for simplifying online returns. It integrates with platforms like Shopify, offering a self-service portal. However, user reviews on customer service and reliability are mixed. Consider exploring alternatives if these factors are critical for your business.
How much does Returnly cost?
Returnly doesn't publicly disclose pricing information. To get a customized quote based on your specific needs, it's best to contact their sales team.
How much does Returnly cost?
Returnly doesn't publicly disclose pricing information. To get a customized quote based on your specific needs, it's best to contact their sales team.
Is Returnly customer service good?
Returnly's customer service receives negative feedback. Many users report difficulties getting timely support and resolving issues. While some appreciate the prompt initial responses, others mention unhelpful representatives and unresolved problems.
Is Returnly customer service good?
Returnly's customer service receives negative feedback. Many users report difficulties getting timely support and resolving issues. While some appreciate the prompt initial responses, others mention unhelpful representatives and unresolved problems.
Reviewed by
MK
Michal Kaczor
CEO at Gralio
Michal has worked at startups for many years and writes about topics relating to software selection and IT
management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs
of any business and find solutions to its problems.
TT
Tymon Terlikiewicz
CTO at Gralio
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech
department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX,
HR, Payroll, Marketing automation and various developer tools.
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