Logo of Return Prime

Return Prime

Website LinkedIn

Last updated on

Company health

Web traffic
5% increase in the last quarter

Ratings

G2
5.0/5
(2)

Return Prime description

Return Prime is a returns management software designed for Shopify stores of all sizes. It simplifies and automates the returns and exchange process for both businesses and their customers. Return Prime offers a customizable, self-service returns portal, detailed analytics and reporting, and integrates with various shipping and logistics providers. This allows businesses to manage returns efficiently, improve customer satisfaction, and gain valuable insights from their returns data.


Who is Return Prime best for

Return Prime streamlines returns and exchanges for Shopify stores. The customizable self-service portal simplifies the process for customers, while detailed analytics provide valuable insights into returns data. A free plan is available for stores with minimal returns.

  • Best fit for medium-sized Shopify stores.

  • Ideal for e-commerce retail businesses using Shopify.


Return Prime features

Type in the name of the feature or in your own words tell us what you need
Supported

Return Prime offers customizable branding to maintain brand consistency and enhance user experience.

Supported

Return Prime offers a self-service return portal for managing returns and exchanges.


Return Prime pricing

See the Return Prime pricing page.

  • Return Prime has a free plan.

  • Return Prime has a free trial.

Free

0 USD

Provide your customers with a self-serve return and exchange experience while increasing revenue and reducing costs.

Grow

19.99 USD

Get the most out of your return process and seamlessly integrate with your existing eCommerce stack.


Return Prime alternatives

  • Logo of PartnerVerse
    PartnerVerse
    Better for managing B2B partnerships and partner ecosystems. Geared towards tech companies and startups. Has slower momentum. Return Prime alternative, competitor.
    Read more
  • Logo of Cin7 Core
    Cin7 Core
    Better for managing inventory, orders, and warehousing. Has broader marketplace integrations, not just Shopify. Cin7 Core is growing faster and has more momentum. However, some users report issues with Shopify integration and customer support. More suitable for wholesale and B2B operations.
    Read more
  • Logo of ReturnZap
    ReturnZap
    Fewer features and integrations. Limited carrier options with only UPS and USPS integration.
    Read more
  • Logo of Descartes MacroPoint
    Descartes MacroPoint
    Better for tracking freight across the supply chain. A Descartes MacroPoint alternative for Shopify returns management.
    Read more
  • Logo of Descartes ShipRush
    Descartes ShipRush
    Better for high-volume shippers focused on cost savings through streamlined processes and multiple carrier options. A good Return Prime competitor for those prioritizing shipping efficiency.
    Read more
  • Logo of Sortly
    Sortly
    Better for broader inventory management needs beyond returns. Sortly has significantly more momentum but users report predatory pricing practices. It is a Return Prime competitor and alternative.
    Read more

Return Prime FAQ

  • What is Return Prime and what does Return Prime do?

    Return Prime is a returns management software for Shopify stores. It automates and simplifies returns and exchanges through a customizable self-service portal. It offers analytics, reporting, and integrates with shipping providers, improving customer satisfaction and return efficiency.

  • How does Return Prime integrate with other tools?

    Return Prime integrates with Shopify and various shipping and logistics providers. This streamlines the returns process and allows for efficient management of returns, exchanges, and associated data. It offers a customizable self-service returns portal for a better customer experience.

  • What the main competitors of Return Prime?

    Return Prime's main competitors include ReturnZap, a similar Shopify-focused returns solution, and Cin7 Core, which offers broader inventory and order management functionalities. Other alternatives, though not direct competitors, include Sortly for inventory management.

  • Is Return Prime legit?

    Yes, Return Prime appears to be a legitimate returns management software. It's designed for Shopify stores, offers features like a self-service returns portal and customizable branding, and has positive ratings on G2. Consider exploring user reviews for more in-depth insights into its safety and effectiveness.

  • How much does Return Prime cost?

    Return Prime offers a Free plan and a Grow plan for $19.99 per month. The Scale plan's pricing is available upon request. Contact Return Prime for a custom quote if you are interested in the Scale plan.

  • Is Return Prime customer service good?

    There is no information available about Return Prime's customer service.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.