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Respondent description
Respondent helps businesses conduct user research by connecting them with a large pool of potential participants. You can find people based on specific criteria like job title, industry, or location. Through Respondent, you can manage recruitment, scheduling, and even payment for these participants. This makes it easier for medium-sized businesses to gather customer insights for product development, marketing, and more.
What companies are using Respondent?
Who is Respondent best for
Respondent helps businesses conduct user research quickly by connecting them with targeted participants. Users praise its ease of use and diverse research topics. However, some have reported difficulties with customer support and limited payment options. It's best for small to medium businesses needing fast, efficient research.
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Best fit for small to medium-sized businesses.
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Ideal for Marketing & Advertising, Media & Entertainment, Software, and Hospitality & Tourism.
Respondent features
| Supported Respondent provides precise targeting options to find specific audience segments based on demographics, professional background, and behavior. This allows researchers to recruit participants who closely match their target audience for accurate and relevant research insights. |
| Supported Respondent boasts a vast, proprietary panel of participants, ensuring researchers have access to a diverse pool of potential candidates for their studies. |
| Supported Respondent's platform streamlines the entire research process, from screening and inviting participants to managing incentives and payments, all within a unified interface. |
| Supported Respondent offers multiple research methodologies, catering to various research needs and objectives. Whether it's surveys, focus groups, or interviews, researchers can find the right approach on the platform. |
| Supported Respondent facilitates efficient participant management, enabling researchers to easily screen, invite, and compensate individuals involved in their studies. |
| Supported Respondent ensures data quality by verifying participants and maintaining low fraud rates, contributing to reliable research results. |
| Supported Respondent offers access to a global participant pool, enabling researchers to recruit from various countries and regions. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Respondent reviews
We've summarised 418 Respondent reviews (Respondent TrustPilot reviews and Respondent G2 reviews) and summarised the main points below.
- Easy-to-use interface
- Variety of research topics and high payouts
- Provides insights into current technological trends
- Opportunity to earn additional income
- Legitimate and trustworthy platform
- Difficulty contacting customer support
- Limited opportunities for users outside specific geographic locations (e.g., Africa)
- Limited payment options (e.g., only PayPal)
- Long wait times for payment processing (5-6 days)
- Limited number of studies available
- Work email required for high-paying surveys
- Unclear if studies involve recording (webcam, audio, screen)
- Lack of communication from researchers regarding acceptance or rejection
- Technical issues preventing submission and payment, coupled with unhelpful customer support
- Buggy UI, especially on mobile
Respondent pricing
The commentary is based on 98 reviews from Respondent G2 reviews.
Respondent offers lucrative paid surveys and research studies with high earning potential. However, some users find the qualification process challenging and the frequency of available studies inconsistent. Payment is typically via PayPal.
Users sentiment
See the Respondent pricing page.
Pay As You Go
Pay-as-you-go pricing for recruiting participants. Unmoderated activities are charged the same as moderated research.
Basic
Offers a 10% discount on recruiting services with an annual commitment of $2160.
Advanced
Provides a 20% discount on recruiting services with an annual commitment of $8640.
Enterprise
Offers customized pricing and features for enterprise-level recruiting needs.
Respondent alternatives
Google WorkspaceBetter for team collaboration and productivity. More affordable for basic plans. Broader industry applicability. Stronger user ratings on G2.Read more
User InterviewsBetter suited for finance, retail, consumer goods, education, non-profit, and government sectors. Higher rated by users. Offers research hubs. Respondent is growing faster.Read more
Qualtrics CoreXMBetter for larger enterprises. A Qualtrics CoreXM alternative for survey creation, distribution, and analysis, featuring AI-powered analytics and pre-built templates.Read more
JiraBetter for project management, bug tracking, and issue resolution. More suitable for software development teams.Read more
ProlificBetter for AI development and academic research. Has grown faster and enjoys higher user ratings. Known for high-quality data and robust screening. A popular Respondent competitor for medium and large businesses.Read more
Respondent FAQ
What is Respondent and what does Respondent do?
Respondent is a user research platform that connects businesses with qualified participants for studies. It streamlines recruitment, scheduling, and payments, enabling efficient gathering of customer insights for product development and marketing. It's particularly helpful for medium-sized businesses seeking fast and targeted research solutions.
How does Respondent integrate with other tools?
Respondent integrates with Calendly for scheduling and offers API access. There is no information available about other integrations. For further integration details, it's best to consult Respondent directly.
What the main competitors of Respondent?
Top alternatives to Respondent include User Interviews, Qualtrics CoreXM, and Prolific. These platforms offer similar user research capabilities, participant recruitment tools, and varying pricing models to fit diverse business needs. They each have strengths in different areas like participant quality, advanced analytics, or specialized research methodologies.
Is Respondent legit?
Respondent is a legitimate platform for user research, offering a large pool of participants and tools to manage the entire process. However, some users have reported difficulties with customer support and payment processing. Despite these issues, many appreciate its ease of use and variety of research topics.
How much does Respondent cost?
Respondent pricing includes a pay-as-you-go option and three annual plans. The Basic plan is $2160 per year, the Advanced plan is $8640 per year, and the Enterprise plan has custom pricing. Incentives for participants are an additional cost.
Is Respondent customer service good?
Respondent's customer service receives mixed reviews. While some users describe it as "helpful," "prompt," and "professional," others report difficulty contacting support and slow response times. A few users mention positive interactions regarding payment issues.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.