Logo of Relay.app

Relay.app

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Last updated on

Company health

Employee growth
No change in the last year
Web traffic
33% increase in the last quarter
Financing
October 2023 - $10M

Ratings

G2
4.9/5
(44)

Relay.app description

Relay.app is an automation tool designed to connect the apps your business uses most. Relay.app focuses on providing user-friendly automation, even for non-technical users. It sets itself apart with its "Human-in-the-Loop" functionality, allowing for manual checkpoints in automated workflows. This allows for greater control and flexibility in how your business handles automated processes. Relay.app offers deep integrations with various popular tools, including Slack, Google Workspace, Notion, Airtable, and more.


Who is using Relay.app?


Who is Relay.app best for

Relay is a user-friendly automation platform ideal for businesses of all sizes, especially those in tech, marketing, and professional services. Users praise its intuitive interface and responsive customer support. While some users note fewer integrations compared to competitors, the "Human-in-the-Loop" feature offers unique control over automated workflows.

  • Best for small to medium-sized businesses (1-1000 employees), but also suitable for larger enterprises.

  • Ideal for tech, marketing, and professional services companies seeking streamlined automation.


Relay.app features

Type the name of the feature or, in your own words, tell us what you need
Supported

Relay integrates apps, data, and APIs, enabling automation across various services.

Supported

Relay provides a drag-and-drop interface and pre-built components for building workflows without coding.

Supported

Relay's system-of-record architecture allows workflows to use real-time data without synchronization.

Supported

Relay connects to various apps via API, email/document scanning, or cloud storage.

Supported

Relay's "Human-in-the-Loop" functionality allows for manual checkpoints in workflows.

Supported

Relay triggers automated workflows based on real-time events, providing immediate notifications.

Supported

Relay is designed for cross-functional team collaboration on workflows, data, and insights.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Strongly positive
+0.8

Customer Service

Strongly positive
+1

Ease of Use

Strongly positive
+1

Reliability and Performance

Strongly positive
+0.8

Ease of Implementation

Strongly positive
+0.78

Relay.app reviews

We've summarised 44 Relay.app reviews (Relay.app G2 reviews) and summarised the main points below.

Pros of Relay.app
  • User-friendly and intuitive interface, especially for non-developers.
  • Excellent and responsive customer support, often going above and beyond.
  • Competitive pricing.
  • Strong AI integration and ability to incorporate new AI models quickly.
  • "Human-in-the-Loop" functionality for greater control and flexibility.
Cons of Relay.app
  • Limited number of integrations compared to other tools like Zapier or Make.
  • Lack of comprehensive tutorials and documentation, especially for non-technical users.
  • Occasional slow workflow activation speeds.
  • Limited features for some integrations (e.g., Linear).
  • Relatively new product with frequent updates (can be disruptive).

Relay.app pricing

The commentary is based on 12 reviews from Relay.app G2 reviews.

Relay.app offers competitive pricing and a generous free plan, making it a cost-effective alternative to other automation tools. Users appreciate its affordability, especially considering the robust features and excellent customer support. While some wish for even lower prices, the value proposition is generally considered high.

Users sentiment

Strongly positive
+0.8

See the Relay.app pricing page.


Relay.app alternatives

  • Logo of Zapier
    Zapier
    Connect your apps, automate tasks, work smarter.
    Read more
  • Logo of n8n
    n8n
    Connect apps, automate tasks, extend with code.
    Read more
  • Logo of Bardeen
    Bardeen
    Automate workflows between apps, saving you time and clicks.
    Read more
  • Logo of RapidAP
    RapidAP
    Automates invoice processing, saving time and boosting efficiency.
    Read more
  • Logo of Zoho Flow
    Zoho Flow
    Connects your apps, automates tasks, and boosts your workflow.
    Read more
  • Logo of Workato
    Workato
    Connects apps, automates tasks, boosts efficiency without coding.
    Read more

Relay.app FAQ

  • What is Relay.app and what does Relay.app do?

    Relay.app is a user-friendly automation platform connecting business apps with a no-code workflow builder. Its human-in-the-loop feature allows manual checks within automated processes, offering greater control. Relay.app integrates with popular tools like Slack, Google Workspace, and Notion, simplifying complex workflows.

  • How does Relay.app integrate with other tools?

    Relay.app offers a wide range of integrations with popular tools like Slack, Google Workspace, Notion, Airtable, and more. It connects apps, data, and APIs enabling automation across various services. While it has fewer integrations than some competitors, its focus is on user-friendly automation and a "Human-in-the-Loop" feature.

  • What the main competitors of Relay.app?

    Top Relay.app alternatives include Zapier, Make (formerly Integromat), Tray.io, and n8n. These competitors offer similar automation features, connecting various apps and automating tasks. However, Relay.app differentiates itself with its user-friendly "Human-in-the-Loop" functionality.

  • Is Relay.app legit?

    Yes, Relay.app is a legitimate automation tool known for its user-friendly interface and "Human-in-the-Loop" functionality. G2 reviews rate it 4.9/5, praising its ease of use and excellent customer support. While it's relatively new, Relay.app offers a secure way to connect and automate your business apps.

  • How much does Relay.app cost?

    I couldn't find pricing details for Relay.app. Contact Relay.app directly to determine if it fits your budget and is worth the investment. Consider exploring alternatives with transparent pricing while you wait.

  • Is Relay.app customer service good?

    Relay.app's customer service is excellent. Users consistently praise the responsive, helpful, and personalized support they receive. The team goes above and beyond, even proactively implementing requested features and integrations.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.