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Workato description
Workato is a cloud-based platform that helps businesses connect their different software applications and automate tasks. It's designed to be user-friendly, even for non-technical staff, with pre-built connectors for popular applications. Workato allows you to build automated workflows – think of it like creating a set of instructions that automatically move data and trigger actions across your different systems, improving efficiency and reducing manual work. It's used by businesses of all sizes across various departments, from IT and HR to marketing and sales.
Who is Workato best for
Workato is a user-friendly automation platform ideal for businesses of all sizes. It seamlessly connects various apps, automates tasks, and streamlines workflows. Users praise its ease of use and robust features, while some note the higher price point for smaller businesses and occasional vague error messages.
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Best for small, midsize, and enterprise businesses.
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Ideal for IT, software, and telecommunications companies, but suitable for most industries.
Workato features
| Supported Workato offers pre-built connectors for popular applications, simplifying integration. |
| Supported Workato can integrate data across systems, creating a single source of truth. |
| Supported Workato offers no-code workflow automation with a drag-and-drop builder, integrations, and likely supports onboarding/offboarding automation. |
| Supported Workato offers robust workflow automation across various applications and systems. |
| Supported Workato integrates with various data sources, including ERP, databases, and data warehouses. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Scalability
Workato reviews
We've summarised 517 Workato reviews (Workato GetApp reviews, Workato Capterra reviews and Workato G2 reviews) and summarised the main points below.
- Easy to use and learn, even for non-technical users.
- Great support and customer service.
- Robust and reliable.
- Extensive connector library, with pre-built integrations for popular applications.
- Flexible and powerful, capable of handling complex workflows and automations.
- The pricing can be high for smaller businesses.
- Workato’s connector SDK documentation could be improved.
- Steep learning curve for advanced features.
- Error messages can be vague and difficult to understand for troubleshooting.
Workato pricing
The commentary is based on 63 reviews from Workato Capterra reviews and Workato G2 reviews.
Workato's pricing model is based on workspaces and tasks. Each workspace includes unlimited app and data connectivity, connections, recipes, builders, and administrators. Tasks are priced based on usage, starting as low as 1 million tasks, with volume discounts available. Contact sales for a custom quote.
Users sentiment
See the Workato pricing page.
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Workato has a free trial.
Workato alternatives
CyclrBetter fit for medium to large businesses. Offers more pre-built connectors and embedded iPaaS solutions. A Workato competitor focusing on integration and automation. However, Workato is growing faster.Read more
PrismaticBetter for software developers building integrations at B2B SaaS companies. It has higher customer ratings and is growing faster. Users love the excellent customer support and ease of use. A Workato alternative and competitor.Read more
Make (formerly Integromat)Better for real estate and construction, marketing and advertising. Has stronger website traffic growth momentum.Read more
Jitterbit HarmonyBetter for mid-sized companies. Has grown its website traffic faster, but its workforce has shrunk. Fewer readily available integrations. A Workato alternative and competitor.Read more
FlowgearBetter fit for smaller businesses needing AWS and Azure integrations. Has stronger momentum in terms of growth. A Workato alternative and competitor.Read more
LookerBetter for data analysis and reporting, especially for users already invested in the Google ecosystem. Stronger focus on business intelligence and data visualization. More user-friendly for non-technical users exploring data. Looker is a Workato competitor and a solid Workato alternative for BI needs.Read more
Workato FAQ
What is Workato and what does Workato do?
Workato is a user-friendly, cloud-based integration and automation platform. It connects various business applications, automates workflows, and streamlines data synchronization through pre-built connectors, empowering businesses to improve efficiency and reduce manual work.
How does Workato integrate with other tools?
Workato integrates with other tools using pre-built connectors for popular applications, enabling seamless data transfer and workflow automation across different systems. It supports a wide range of integrations, simplifying connections and reducing manual effort.
What the main competitors of Workato?
Top Workato competitors include Jitterbit Harmony, Flowgear, and Celigo. These alternatives offer similar integration and automation capabilities, connecting various applications and streamlining workflows. Zapier is another option, though more focused on simpler tasks between web apps.
Is Workato legit?
Workato is a legitimate and safe platform trusted by many businesses for application integration and automation. It offers robust features, pre-built connectors, and a user-friendly interface, though some users note the pricing can be high.
How much does Workato cost?
Workato pricing is not publicly available. Contact their sales team to obtain custom pricing based on your specific needs and requirements. Consider exploring alternative integration platforms with transparent pricing.
Is Workato customer service good?
Workato receives positive customer service reviews, with users highlighting the helpfulness and responsiveness of the support team via live chat and other channels. While some mention initial challenges or the desire for more detailed documentation, the overall sentiment towards Workato's customer service is favorable.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.