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RecallMax

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Last updated on

Company health

Employee growth
20% increase in the last year
Web traffic
3% decrease in the last quarter

Ratings

G2
4.7/5
(192)
Glassdoor
3.1/5
(33)

RecallMax description

RecallMax is a dental practice management software that helps you keep your appointment book full. It goes beyond simple appointment reminders by offering patient communication tools, automated forms, and analytics to track your practice's performance. RecallMax integrates with popular dental practice management systems and boasts features like online booking and insurance verification. This software is designed for practices of all sizes looking to streamline operations and increase revenue.


Who is RecallMax best for

RecallMax is dental practice management software ideal for practices of all sizes looking to improve patient communication, streamline operations, and boost revenue. Users praise its automated appointment reminders, easy-to-use interface, and integration with PMS systems. Some users find customizing patient forms challenging and dislike the extra cost for add-on features. It offers online booking, two-way texting, and performance analytics.

  • Best for small dental practices but suitable for medium and large practices.

  • Specifically designed for dental practices to manage patient communication and streamline operations.


RecallMax features

Type in the name of the feature or in your own words tell us what you need
Supported

RecallMax supports two-way texting for patient communication.

Supported

RecallMax tracks overdue patients using lists, automated messages, and follow-up tools.

Supported

RecallMax supports online appointment booking through its MaxAssist feature.

Supported

RecallMax supports automated appointment reminders through MaxAssist.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Strongly negative
-0.71

Customer Service

Strongly positive
+0.85

Ease of Use

Strongly positive
+0.8

Reliability and Performance

Rather positive
+0.33

Ease of Implementation

Rather positive
+0.67

Scalability

Strongly negative
-1

RecallMax reviews

We've summarised 175 RecallMax reviews (RecallMax G2 reviews) and summarised the main points below.

Pros of RecallMax
  • Automated appointment reminders and confirmations save time.
  • Easy to use and integrates well with several PMS systems.
  • Text messaging feature improves patient communication.
  • The short-notice list helps fill last-minute cancellations.
  • Provides helpful analytics and reporting on practice performance.
Cons of RecallMax
  • Difficult to customize patient forms.
  • Integrations with some dental practice management systems (PMS) like Abeldent are problematic.
  • Add-on features, such as two-way texting and digital forms, incur extra costs.
  • Character limits on text messages are too restrictive.

RecallMax pricing

The commentary is based on 9 reviews from RecallMax G2 reviews.

RecallMax's pricing structure is a common concern. While users appreciate the core features, many find the cost high, especially for add-ons like two-way texting and unlimited digital forms. Some feel the value doesn't match the price compared to competitors offering more inclusive packages.

Users sentiment

Strongly negative
-0.71

See the RecallMax pricing page.


RecallMax alternatives

  • Logo of RevenueWell
    RevenueWell
    Better for attracting new patients with its marketing tools. Has higher ratings and more reviews but slower momentum. Users report frequent outages. A RevenueWell alternative.
    Read more
  • Logo of Weave
    Weave
    Better for broader healthcare businesses, not just dental. Has more momentum and higher ratings. Integrates phone, email, and payments.
    Read more
  • Logo of Intiveo
    Intiveo
    Higher rated by users. Has more website traffic momentum. Includes voice messages.
    Read more
  • Logo of Bestosys
    Bestosys
    Better for doctors, not just dentists. Higher rated by users. Offers WhatsApp integration. Stronger customer service. More comprehensive, including billing and practice growth tools.
    Read more
  • Logo of zHealth
    zHealth
    Better suited for wellness providers like chiropractors, physical therapists, and massage therapists. Higher ratings and positive pricing sentiment. Features customizable SOAP notes.
    Read more
  • Logo of Practice by Numbers
    Practice by Numbers
    Has stronger growth and better ratings. Offers financial reporting, patient portal, and data visualization features.
    Read more

RecallMax FAQ

  • What is RecallMax and what does RecallMax do?

    RecallMax is a dental practice management software specializing in appointment optimization. It offers patient communication tools, automated forms, and performance analytics, integrating with existing systems and providing online booking and insurance verification. It helps dental practices streamline operations and boost revenue.

  • How does RecallMax integrate with other tools?

    RecallMax integrates with popular dental practice management systems, enabling seamless data flow. It also offers online booking through MaxAssist, further streamlining operations. However, some users have reported integration issues with specific PMS systems like Abeldent.

  • What the main competitors of RecallMax?

    Top RecallMax alternatives for dental practice management include Weave, RevenueWell, and Intiveo. These competitors offer similar features like appointment reminders, two-way texting, and online booking. They also focus on improving patient communication and streamlining practice operations.

  • Is RecallMax legit?

    RecallMax appears legitimate, offering helpful features like automated reminders and two-way texting. User reviews are positive about improved patient communication and streamlined operations. However, consider the potential for extra costs for add-on features and some reported integration issues.

  • How much does RecallMax cost?

    I couldn't find pricing details for RecallMax. For the most up-to-date pricing information, please visit the vendor's website.

  • Is RecallMax customer service good?

    RecallMax users generally praise the helpful and responsive customer support team. Many reviews mention quick response times and efficient problem-solving. While some users desire extended support hours, the overall sentiment towards customer service is positive.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.