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Intiveo description
Intiveo is a patient engagement platform designed specifically for dental practices. It helps manage appointments, reduce no-shows, and improve communication with features like automated reminders, two-way texting, and online forms. Intiveo integrates with existing practice management systems and prioritizes data security, adhering to HIPAA regulations. It's a solution for practices wanting to enhance patient experience and streamline administrative tasks.
Who is Intiveo best for
Intiveo is a patient engagement platform designed for dental practices to automate reminders, reduce no-shows, and improve communication. Users love its ease of use, seamless PMS integration, and automated tools. However, some dislike the limited message customization and occasional difficulties with customer support. A good fit for small to medium practices wanting to enhance patient experience.
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Ideal for small to medium-sized dental practices seeking improved patient engagement and streamlined administrative tasks.
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Specifically designed for dental practices to enhance patient communication and manage appointments effectively.
Intiveo features
| Supported Intiveo integrates with various Practice Management Systems, including Dentrix Ascend and Open Dental. |
| Supported Intiveo allows customization of automated responses to patients using chat features and messaging templates. |
| Supported Intiveo is fully compliant with HIPAA regulations. |
| Supported Intiveo allows creating custom forms with customizable templates and a form builder. |
| Supported Intiveo offers automated appointment reminders via SMS, email, and voice messages. |
| Supported Intiveo supports two-way texting with patients. |
We evaluate the sentiment that users express about non-functional aspects of the software
Ease of Use
Intiveo reviews
We've summarised 31 Intiveo reviews (Intiveo G2 reviews) and summarised the main points below.
- Easy to use and navigate.
- Seamless integration with practice management software.
- Automates appointment reminders and follow-ups, saving staff time.
- Customizable messages and various communication options.
- Great customer service and knowledgeable staff.
- Effective in reducing no-shows and cancellations.
- Helpful chat feature for efficient communication.
- Tracks message delivery and patient responses.
- Difficult to contact support, reliance on tickets and slow response times.
- Limited message customization, making messages feel generic.
- Frequent updates can make navigation challenging.
- Limited character count in text messages.
- Inability to send manual health questionnaires.
- Cannot filter messages by sender.
- Notes are not automatically integrated into patient EMRs.
Intiveo pricing
The commentary is based on 2 reviews from Intiveo G2 reviews.
Intiveo's pricing is considered expensive for the utilized features, with add-on services incurring extra costs. While it offers extensive capabilities, users often find themselves only leveraging a portion of its functionality, impacting perceived value.
See the Intiveo pricing page.
Intiveo alternatives
DoctibleBetter for reputation management and broader healthcare applicability, but has slower momentum. Users report issues with Dentrix integration and price increases.Read more
WeaveBetter for broader communication needs including phone system and AI features. Has more momentum based on website traffic and employee growth. A strong Intiveo alternative or competitor for small to medium healthcare businesses.Read more
RecallMaxHas stronger momentum. Offers online booking and insurance verification. Provides analytics and reporting features.Read more
zHealthBetter for wellness providers like chiropractors, physical therapists, and massage therapists. Offers customizable SOAP notes, billing, and payment processing.Read more
BestosysBetter for doctors and dentists seeking practice growth tools and social media integration. Higher rated by users. Strong WhatsApp integration for patient communication. Note, mobile app functionality has some limitations. An Intiveo alternative and competitor.Read more
Intiveo FAQ
What is Intiveo and what does Intiveo do?
Intiveo is a patient engagement platform for dental practices. It offers automated appointment reminders, two-way texting, online forms, and integrates with practice management systems. Intiveo helps reduce no-shows, improve communication, and streamline administrative tasks while prioritizing data security and HIPAA compliance.
How does Intiveo integrate with other tools?
Intiveo integrates with existing practice management systems, including Dentrix Ascend and Open Dental, to streamline workflows. It also supports two-way texting, automated reminders, and online forms, facilitating seamless communication with patients.
What the main competitors of Intiveo?
Alternatives to Intiveo include Weave, Doctible, and RecallMax. These competitors offer similar features such as appointment reminders, two-way texting, and online forms, catering to dental practices seeking improved patient engagement and streamlined communications.
Is Intiveo legit?
Yes, Intiveo is a legitimate patient engagement platform for dental practices. It integrates with practice management systems and offers automated reminders, two-way texting, and online forms. Users appreciate its ease of use and effectiveness in reducing no-shows.
How much does Intiveo cost?
I couldn't find pricing details for Intiveo. For the most current pricing information, it's best to contact Intiveo directly or visit their official website.
Is Intiveo customer service good?
Intiveo's customer service receives positive feedback overall. Users praise the knowledgeable staff and helpful support. However, some have noted difficulty reaching support and slow response times when relying on the ticketing system.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.