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Pypestream

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Last updated on

Company health

Employee growth
4% decrease in the last year
Web traffic
64% decrease in the last quarter
Financing
April 2021 - $47M

Ratings

Glassdoor
4.3/5
(45)

Pypestream description

Pypestream is a customer experience platform that uses conversational AI to automate customer interactions. Designed for mid-size to large businesses across various industries, it offers a library of pre-built applications to handle common customer requests like order issues or account management. Pypestream aims to improve efficiency, reduce costs, and increase customer satisfaction by resolving issues quickly through self-service options and by providing data-driven insights.


What companies are using Pypestream?

Principal Financial Group is using Pypestream
Principal Financial Group
W. R. Berkley is using Pypestream
W. R. Berkley
Sling TV is using Pypestream
Sling TV
Celebrity Cruises is using Pypestream
Celebrity Cruises
Brown & Brown is using Pypestream
Brown & Brown
Gulf Air is using Pypestream
Gulf Air
Company Nurse powered by Lintelio is using Pypestream
Company Nurse powered by Lintelio
Triwest Healthcare is using Pypestream
Triwest Healthcare
Solera is using Pypestream
Solera
Zapier is used by Principal Financial Group, W. R. Berkley, Sling TV, Celebrity Cruises, Brown & Brown, Gulf Air, Company Nurse powered by Lintelio, Triwest Healthcare, Solera.

Who is Pypestream best for

Pypestream is a customer experience platform using conversational AI to automate customer interactions. It offers pre-built applications for common requests like order issues or account management. Pypestream aims to improve efficiency and customer satisfaction by resolving issues quickly through self-service and data-driven insights.

  • Best for small to mid-sized businesses.

  • Ideal for retail, ecommerce, insurance, and telecommunications.


Pypestream features

Type in the name of the feature or in your own words tell us what you need
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Pypestream provides actionable insights via its Engagement Analytics module.

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Pypestream offers self-service options through automation and microapps.

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Pypestream supports omnichannel communication, including email, chat, social media, and likely phone.

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Pypestream integrates with various platforms using a serverless integration layer and action nodes.

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Pypestream offers AI-powered chatbots designed for customer support.

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Pypestream offers AI-powered chatbots for automated, instant customer service.


Pypestream alternatives

  • Logo of WorkHub Tasks
    WorkHub Tasks
    Better for task management and team collaboration. Geared towards organizations of all sizes. Rated higher by users. Has some limitations regarding integrations and search functionality. Pypestream alternative, WorkHub Tasks competitor.
    Read more
  • Logo of Ushur
    Ushur
    Better suited for healthcare, insurance, and finance sectors. Has no-code platform for easier setup and deployment. Is growing faster than Pypestream.
    Read more
  • Logo of Confluence
    Confluence
    Better for project documentation and knowledge sharing. A Pypestream alternative geared towards team collaboration, not customer interaction automation.
    Read more
  • Logo of Intercom
    Intercom
    Better for companies of all sizes and across more industries. Has readily available user reviews, positive feedback on its AI agent, and more integrations. Has more momentum based on website traffic data.
    Read more
  • Logo of AiSensy
    AiSensy
    Better for smaller businesses focused on WhatsApp sales and support. Provides pre-built chatbot templates and WhatsApp business verification tools. User-friendly with affordable pricing but limited chatbot customization.
    Read more
  • Logo of Skit
    Skit
    More focused on automating customer service calls.
    Read more

Pypestream FAQ

  • What is Pypestream and what does Pypestream do?

    Pypestream is a customer experience platform leveraging conversational AI to automate customer interactions. It offers pre-built applications for common requests, aiming to improve efficiency and customer satisfaction through self-service and data-driven insights. It's designed for mid-size to large businesses across various industries.

  • How does Pypestream integrate with other tools?

    Pypestream integrates with various platforms through a serverless integration layer and action nodes. This allows for streamlined data exchange and automated workflows. It supports omnichannel communication, connecting with email, chat, social media, and likely phone systems.

  • What the main competitors of Pypestream?

    Pypestream competes with other conversational AI platforms for customer engagement, such as Ushur, Intercom, and Tiledesk. These alternatives offer similar features like AI chatbots, omnichannel communication, and automated workflows. For task management specifically, WorkHub Tasks is also a competitor.

  • Is Pypestream legit?

    Yes, Pypestream is a legitimate customer experience platform utilizing conversational AI. It's designed for mid-size to large businesses seeking to automate customer interactions and improve efficiency. They offer a range of features from self-service options to data-driven insights.

  • How much does Pypestream cost?

    Pypestream does not publicly disclose pricing information. Contact their sales team to obtain a customized quote based on your specific business needs and requirements.

  • Is Pypestream customer service good?

    There is no information available about Pypestream's customer service quality.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.