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ProProfs Survey Maker description
ProProfs Survey Maker is a survey creation tool aimed at helping businesses understand their customers better. It offers ready-made templates and customizable surveys for gathering feedback, measuring customer satisfaction, and identifying areas for improvement. The platform features various survey types including NPS, pop-up, and in-app surveys. ProProfs Survey Maker offers data analysis tools like real-time reports and dashboards to help businesses translate feedback into actionable insights. Integration with popular platforms like Salesforce and Mailchimp is also available.
Who is ProProfs Survey Maker best for
ProProfs Survey Maker is a user-friendly tool to create custom surveys. Ideal for small to medium businesses in marketing, media, software, or manufacturing, it offers pre-built templates and seamless integrations. Users praise its intuitive interface and automation features, while some note limitations in reporting and the mobile version.
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Best fit for small to medium-sized businesses.
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Ideal for Marketing & Advertising, Media & Entertainment, Software, and Manufacturing.
ProProfs Survey Maker features
| Supported Popup surveys are supported and can be triggered by time, scroll, or exit intent. |
| Supported ProProfs Survey Maker offers over 100 customizable survey templates. |
| Supported ProProfs Survey Maker offers various question types, logic, and design customization. |
| Supported ProProfs Survey Maker supports polls for quick feedback and detailed surveys for comprehensive insights, enabling data-driven decisions. |
| Supported Surveys can be shared via email, social media, and embedded website links. |
| Supported ProProfs Survey Maker allows gathering feedback via surveys, including employee engagement surveys. |
ProProfs Survey Maker reviews
We've summarised 56 ProProfs Survey Maker reviews (ProProfs Survey Maker GetApp reviews, ProProfs Survey Maker Capterra reviews and ProProfs Survey Maker G2 reviews) and summarised the main points below.
- Very easy to use and create surveys quickly.
- Comes with great forms automation features.
- Customizable surveys and templates are easy to use.
- Intuitive interface and a wide variety of survey types.
- Seamless integration with platforms like Mailchimp and Salesforce.
- Excellent customer support.
- Multilingual surveys are only available in the Premium Plan.
- Reports are very basic and require a lot of work before they can be used professionally.
- Occasional slow loading times and updates.
- Unwanted advertising in the non-purchased version.
- Some users report errors when adding multiple question types.
- Mobile version has some access issues and limited functionality.
ProProfs Survey Maker alternatives
SurveyLabBetter fit for larger organizations and a wider range of industries. Has stronger momentum based on website traffic and employee growth. More advanced features and reporting but pricier.Read more
SurvicateBetter for Healthcare, Retail, E-commerce, Real Estate, Consumer Goods, and Non-profit industries. Has AI-powered analysis features and more integrations with popular business apps. A ProProfs Survey Maker competitor and alternative, Survicate is growing faster.Read more
SurveySparrowBetter for enterprise companies and has broader industry applicability. Has more momentum based on website traffic and employee growth. Offers conversational surveys and 360 assessments. More positive customer reviews on G2.Read more
SurveyMonkeyBetter for larger organizations. Broader industry applicability. More user reviews available. Negative sentiment around pricing.Read more
SurveyRockBetter for smaller businesses and individuals. Offers multilingual support. ProProfs Survey Maker is growing faster. Easier to use, according to user reviews. More affordable pricing.Read more
VoiceformBetter for collecting voice and video feedback. A ProProfs Survey Maker competitor offering more convenient and engaging survey experiences. Excellent customer support is a highlight.Read more
ProProfs Survey Maker FAQ
What is ProProfs Survey Maker and what does ProProfs Survey Maker do?
ProProfs Survey Maker is an online survey platform that helps businesses gather customer feedback and gain valuable insights. It offers customizable templates, various survey types, and real-time reporting. The software integrates with popular platforms like Salesforce and Mailchimp, simplifying data analysis and facilitating informed decision-making.
How does ProProfs Survey Maker integrate with other tools?
ProProfs Survey Maker integrates with popular platforms like Salesforce, Mailchimp, and other business apps. This connectivity allows for streamlined data sharing and enhanced workflow efficiency. It enables users to leverage their existing tools alongside survey data for a more comprehensive view of customer insights.
What the main competitors of ProProfs Survey Maker?
Top alternatives to ProProfs Survey Maker include SurveyMonkey, SurveySparrow, and Survicate. These competitors offer similar survey creation and distribution features, along with robust reporting and analytics tools. They also provide various integrations with other business applications.
Is ProProfs Survey Maker legit?
Yes, ProProfs Survey Maker is a legitimate survey creation tool. It offers various survey types and integrations with platforms like Salesforce and Mailchimp. Users praise its ease of use and customizable templates. However, some have noted limitations in reporting features and the mobile version.
How much does ProProfs Survey Maker cost?
ProProfs Survey Maker pricing details are not publicly available. Contact ProProfs directly to determine if the product and its features are worth the investment for your needs.
Is ProProfs Survey Maker customer service good?
Customers generally praise ProProfs Survey Maker's helpful and responsive support team. While some users experienced occasional bugs and glitches, the support team effectively addressed these issues, contributing to a positive overall experience.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.