Last updated on
Company health
Ratings
PrestaShop description
PrestaShop is an e-commerce platform that lets you create and manage your own online store. It's highly customizable, with thousands of themes and add-ons to make your store unique. PrestaShop is designed to scale with your business, whether you're just starting out or processing millions in sales. It's used by over 300,000 businesses worldwide, from small startups to large companies. PrestaShop also boasts a large community of users and experts for support.
Who is PrestaShop best for
PrestaShop is a highly customizable, open-source e-commerce platform perfect for small to medium-sized businesses. Users love its user-friendly interface and active community support. However, some find add-ons pricey and occasional bugs disruptive. It's ideal for businesses in retail, e-commerce, and consumer goods looking for a scalable and adaptable platform.
-
Best for small to medium-sized businesses.
-
Ideal for e-commerce, retail, and consumer goods businesses.
PrestaShop features
| Supported PrestaShop natively supports creating websites with product catalogs. |
| Supported PrestaShop supports various payment integrations, including PayPal and Stripe. |
| Supported PrestaShop supports adding products to a virtual shopping cart. |
| Supported PrestaShop allows creating and managing product catalogs, including organizing categories and details. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Scalability
PrestaShop reviews
We've summarised 474 PrestaShop reviews (PrestaShop GetApp reviews, PrestaShop Capterra reviews and PrestaShop G2 reviews) and summarised the main points below.
- Highly customizable with thousands of modules and themes
- User-friendly interface for managing products and orders
- Large and active community for support
- Open-source and free to use
- Modules and themes can be expensive
- Occasional bugs and glitches reported
- Some users find the backend slow, especially with large catalogs
- Updates can cause compatibility issues with modules and themes
PrestaShop pricing
The commentary is based on 81 reviews from PrestaShop Capterra reviews, PrestaShop G2 reviews and PrestaShop GetApp reviews.
PrestaShop is a free and open-source platform, making it a cost-effective choice for e-commerce. While many appreciate its affordability, some find the themes and essential plugins expensive. This can increase the total cost of ownership, especially for enhanced functionality.
Users sentiment
See the PrestaShop pricing page.
-
PrestaShop has a free plan.
-
PrestaShop has a free trial.
Classic
This plan is free to download and use. You will need to pay for your own hosting, domain name, and any other associated costs.
Hosted
This plan includes hosting, support, and other features. It costs €24/month when billed annually.
Enterprise
This plan is a custom plan that is tailored to the needs of large businesses. Contact sales for pricing.
PrestaShop alternatives
prestashop vs WooCommerceBetter for users already familiar with WordPress. Has more momentum and higher ratings. A popular PrestaShop competitor.Read more
prestashop vs ShopifyBetter suited for scaling businesses due to faster growth. A popular PrestaShop alternative known for its user-friendly interface and app ecosystem.Read more
BigCommerceBetter for larger businesses. Has more momentum and higher ratings. Offers headless commerce and streamlines team collaboration.Read more
Magento Open SourceBetter for users with development experience seeking extensive customization. Higher rated by users. Has more momentum in its employee growth. A PrestaShop alternative and competitor.Read more
Partial.lyBetter for managing payment plans, not full-fledged ecommerce. Has growing momentum, but users report poor customer support and integration issues.Read more
SquarespaceBetter for users seeking an easier to use and more aesthetically pleasing website builder. A PrestaShop alternative, Squarespace is geared towards a broader audience, including individuals building portfolios. It has higher ratings and is growing faster.Read more
PrestaShop FAQ
What is PrestaShop and what does PrestaShop do?
PrestaShop is a free, open-source e-commerce platform known for its customization options through themes and modules. It allows businesses to create and manage online stores, handling product catalogs, orders, and payments. While user-friendly, some find the platform slow with large catalogs and updates can cause compatibility issues.
How does PrestaShop integrate with other tools?
PrestaShop integrates with various tools through its extensive library of modules and add-ons. These integrations extend its core functionality, connecting with payment gateways like PayPal and Stripe, shipping providers, marketing platforms, and more. This allows businesses to customize their e-commerce store to meet their specific needs.
What the main competitors of PrestaShop?
PrestaShop's main competitors include WooCommerce, Shopify, BigCommerce, and Ecwid. These platforms offer similar e-commerce functionalities, catering to various business sizes and needs. Choosing the right platform depends on factors like scalability, budget, and technical expertise.
Is PrestaShop legit?
Yes, PrestaShop is a legitimate and safe e-commerce platform used by thousands of businesses worldwide. It's known for its open-source nature, customizability, and active community support. However, users have reported occasional bugs and some find the platform slow with large catalogs.
How much does PrestaShop cost?
PrestaShop offers a free Classic plan and a Hosted plan starting at €24/month billed annually. Their Enterprise plan has custom pricing for larger businesses. Consider if PrestaShop product pricing is worth it for your needs.
Is PrestaShop customer service good?
PrestaShop's customer service receives mixed reviews. While some users praise the helpful and active community forum, others express frustration with slow response times and the lack of readily available, affordable support options. Many rely on community support for troubleshooting.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.