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POINT description
POINT is a free, all-in-one volunteer management platform designed specifically for non-profit organizations. It simplifies and streamlines volunteer coordination with tools for managing volunteer data, scheduling, communication, and reporting. POINT also offers website integration for volunteer signup and a mobile app for volunteers to find opportunities, track hours, and manage their profiles. With a focus on user-friendliness and comprehensive features, POINT aims to save time for non-profit organizers and enhance the overall volunteer experience.
What companies are using POINT?
Who is POINT best for
POINT is a free, all-in-one volunteer management platform for nonprofits. Users praise its ease of use, comprehensive features, and excellent customer support. Some users mention limitations with recurring events and the complexity of certain tasks. POINT simplifies volunteer coordination, communication, and reporting, saving nonprofits time and enhancing the volunteer experience.
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Ideal for small to medium-sized non-profits seeking efficient volunteer management.
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Best fit for non-profits; suitable for education, healthcare, media, and software sectors.
POINT features
| Supported POINT supports reporting on volunteer activity, hours, and demographics. |
| Supported POINT allows posting, managing, and tracking volunteer opportunities. |
| Supported POINT supports a centralized volunteer database, likely including details like demographics, skills, and availability. |
| Supported POINT integrates with other tools like Givebutter and Double the Donation to streamline workflows, particularly for volunteer management and fundraising. |
We evaluate the sentiment that users express about non-functional aspects of the software
Customer Service
Ease of Use
Ease of Implementation
POINT reviews
We've summarised 73 POINT reviews (POINT Capterra reviews and POINT G2 reviews) and summarised the main points below.
- Easy to set up and use, with a user-friendly interface
- Excellent customer support, responsive and helpful
- Seamless website integration for volunteer signup
- Comprehensive free plan with a plethora of features
- Effective volunteer recruitment and communication tools
- Helpful analytics and reporting features
- Mobile app convenient for volunteers
- Automated processes save staff time
- Improved volunteer management with centralized data
- Limited options for recurring events (e.g., every other Monday)
- Editing events needs simplification
- Difficulty for older volunteers to use and learn
- Inundation of notifications for administrators about unrelated programs
- Complicated manual upload of volunteer hours
- Lack of a waitlist feature
- Inability to keep past events on "most recent"
- Limited functionality for modifying existing events
- Inability to sign up for multiple recurring event dates at once
- Calendar view cluttered with multi-shift events, even when no shift is scheduled for that day
- Difficult to locate and download volunteer schedules
- Lack of direct messaging to volunteers within the app
POINT pricing
The commentary is based on 7 reviews from POINT Capterra reviews and POINT G2 reviews.
POINT is praised for its free plan offering numerous features, making it accessible to smaller organizations. Users highlight its affordability and consider it cost-effective, especially given the functionality included. While some desire additional features in the free version, the overall pricing sentiment is positive.
Users sentiment
See the POINT pricing page.
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POINT has a free plan.
Core
Streamline volunteer coordination with recruitment and reporting tools. Includes unlimited admins, volunteers, event signups, website integration, volunteer hub and mobile app, time tracking, admin dashboard, automatic reports, group management, calendar view, and donation integrations.
Pro
Manage all of your nonprofit’s volunteer processes, programs and data in one place. Includes all Core features plus check-in stations, document library storage, volunteer documents, background checks, program management, ongoing events, offline time tracking, priority support, and waivers.
Network
For nonprofits with mulitsite, permission, customization or enterprise needs. Includes all Pro features plus enterprise capacity, multisite functionality, volunteer center, in-depth volunteer reporting, in-depth impact reporting, super-admin access, team permissions, and API access.
POINT alternatives
DonorPerfectBetter for fundraising and donor management. A DonorPerfect alternative for volunteer management.Read more
CERVISBetter for organizations of all sizes, not just non-profits. Has a web-based platform, no app download required. Offers a customizable volunteer application process. Is growing faster.Read more
ChMeetingsBetter for churches. Suited for faith-based organizations needing features like member management and donation tracking. Offers communication tools such as email and text messaging. Excellent customer support. Affordable pricing.Read more
QuickBooks OnlineBetter for financial management in various industries like retail, ecommerce, and hospitality. A QuickBooks Online alternative for those needing volunteer management.Read more
KeelaBetter for fundraising and donor management. Geared towards donor management, email marketing, and fundraising automation. Has more momentum in terms of website traffic growth.Read more
POINT FAQ
What is POINT and what does POINT do?
POINT is a free volunteer management platform for nonprofits. It centralizes volunteer data, scheduling, communication, and reporting. With website and mobile app integration, POINT simplifies volunteer coordination, enhances the volunteer experience, and saves organizers time.
How does POINT integrate with other tools?
POINT integrates with other tools, such as Givebutter and Double the Donation, to streamline workflows for volunteer management and fundraising. This allows nonprofits to optimize processes and improve efficiency.
What the main competitors of POINT?
Alternatives to POINT include CERVIS, a volunteer management software for all organization sizes, and MonkeyPod, an all-in-one platform combining various nonprofit tools. Other competitors are DonorPerfect, Keela, DonorDock, and Givecloud, primarily focused on fundraising and donor management.
Is POINT legit?
POINT appears to be a safe and legitimate platform. User reviews praise its ease of use, comprehensive free plan, and excellent customer support. However, note some users mention limitations with recurring events and notification management. Consider these factors when deciding if POINT is right for your organization.
How much does POINT cost?
POINT offers a free Core plan. The Pro plan is priced at $99 per month, billed annually. For enterprise needs, the Network plan has custom pricing. Contact POINT for Network plan pricing details.
Is POINT customer service good?
POINT's customer service is consistently praised in reviews. Users highlight the team's responsiveness, helpfulness, and willingness to go the extra mile. Support is personalized and readily available, contributing to a positive overall experience.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.