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Company health
Givecloud description
Givecloud is a fundraising software platform designed to help nonprofits increase donations. It offers various features like customizable donation forms, event ticketing, peer-to-peer fundraising, and recurring donation options. Givecloud focuses on providing a user-friendly experience for both donors and nonprofits, integrating with existing tools and emphasizing data security. It boasts a high donor conversion rate and offers different pricing plans to suit various organizational needs.
Who is Givecloud best for
Givecloud is a fundraising platform designed to help small to mid-sized nonprofits increase donations. Users love the excellent customer support and user-friendly interface. Givecloud offers customizable donation forms, recurring giving, and event ticketing. However, some users find the front-end design customization limited. Givecloud integrates with tools like DonorPerfect.
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Best for small to mid-sized nonprofits.
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Ideal for any non-profit seeking to boost online fundraising.
Givecloud features
| Supported Givecloud offers customizable online donation forms, including a dedicated WordPress plugin. |
| Supported Givecloud automatically generates and sends tax receipts, implying support for other donation receipts. |
| Supported Givecloud streamlines recurring billing and membership management, reducing overhead and improving predictability. |
| Supported Givecloud supports online event ticketing, purchase, and registration. |
| Supported Givecloud offers a built-in peer-to-peer fundraising platform, enabling supporters to create personal fundraising pages and share them easily. |
| Supported Givecloud supports recurring donations with automated payments. |
| Supported Givecloud supports event creation, registration, ticketing, and promotion. |
We evaluate the sentiment that users express about non-functional aspects of the software
Customer Service
Ease of Use
Ease of Implementation
Givecloud reviews
- Excellent and responsive customer support, especially Keisha.
- User-friendly interface and easy to learn.
- Seamless integration with DonorPerfect.
- Effective for increasing donations and recurring donations.
- Beautiful and easy-to-use donation forms.
- Limited front-end design customization options.
- Upsell function lacks customization for amounts and calculations.
- Difficult to get support due to time difference.
- Some features don't work for specific programs.
Givecloud pricing
The commentary is based on 3 reviews from Givecloud G2 reviews and Givecloud TrustPilot reviews.
Givecloud's pricing model is unique. While the platform itself is free, it relies on donors covering processing fees. Some find the credit card fees high if donors opt not to cover them, while others appreciate the innovative "cover the cost" approach. Additional fees may apply for certain features.
Users sentiment
See the Givecloud pricing page.
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Givecloud has a free plan.
Express
0% Platform Fee, Donation Forms, Peer-to-Peer Fundraising, Donor Portal, 2 Users
Standard
3% Platform Fee, All Express Features, Integrations, All Supported Payment Gateways, 9-5 Support, 5 Users
Pro
2.50% Platform Fee, All Standard Features, Sponsorship, Membership, Online Store, Integrations, All Supported Payment Gateways, 9-5 Priority Support, 20 Users
Givecloud alternatives
DonorPerfectBetter fit for medium-sized businesses in Healthcare, Education and Media. Lacks child sponsorship management and peer-to-peer fundraising features. A Givecloud alternative and competitor.Read more
ClassyBetter for larger organizations. More suitable for the government and non-profit sector. A Givecloud alternative and competitor.Read more
Fundraise UpBetter for enterprise clients. Offers AI-powered donation suggestions and cryptocurrency payments. Has a higher website traffic growth and LinkedIn employee growth, suggesting more momentum.Read more
DonorboxBetter for organizations of all sizes. Has grown faster in terms of website traffic and employee count. Offers crowdfunding and easier setup, but has less flexible donation forms and higher fees. Some users find the backend clunky. Lacks peer-to-peer fundraising and event ticketing.Read more
KeelaBetter for managing healthcare clients. Has significantly more website traffic growth momentum. However, Givecloud has more staff growth momentum. Keela users report credit card processing failures and difficulty managing duplicate contacts. Givecloud users mention difficulty getting support.Read more
ChMeetingsBetter for churches seeking affordable church management software. More focused on member management, event planning, and volunteer scheduling. Stronger customer support.Read more
Givecloud FAQ
What is Givecloud and what does Givecloud do?
Givecloud is a fundraising software platform for nonprofits to increase donations. It offers customizable donation forms, event ticketing, peer-to-peer fundraising, recurring donations, and integrates with existing tools. Givecloud focuses on user-friendliness and data security for a better donor experience.
How does Givecloud integrate with other tools?
Givecloud integrates seamlessly with DonorPerfect and offers a dedicated WordPress plugin. It supports various payment gateways for processing donations. More details on specific integrations are limited.
What the main competitors of Givecloud?
Givecloud's main competitors include DonorPerfect, Classy, Keela, Fundraise Up, Donorbox, and DonorDock. These alternatives offer similar features for online fundraising, donor management, and nonprofit growth.
Is Givecloud legit?
Givecloud appears to be a legitimate fundraising platform. User reviews highlight excellent customer support and a user-friendly interface, indicating it is safe and effective for increasing donations. However, some users mention limited design customization and occasional support challenges.
How much does Givecloud cost?
Givecloud's pricing includes a free Express plan, a Standard plan at $69/month, and a Pro plan at $299/month. Is Givecloud worth it? The best plan depends on your fundraising needs and budget. A platform fee applies to all paid plans.
Is Givecloud customer service good?
Givecloud's customer service receives overwhelmingly positive feedback. Users consistently praise the support team's responsiveness, helpfulness, and patience, particularly highlighting Keisha. While some mention occasional delays, the overall sentiment points towards a highly satisfactory customer service experience.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.