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Zeffy description
Zeffy is a free fundraising software platform designed specifically for non-profit organizations. It allows charities to keep 100% of donations received. Zeffy offers various features such as event ticketing, donation forms, and donor management tools. The platform generates revenue through optional tips from donors, ensuring that non-profits maximize their fundraising efforts.
Who is Zeffy best for
Zeffy is the go-to free fundraising platform for nonprofits. Users love that it's 100% free, eliminating platform and transaction fees. Its user-friendly interface makes setup and navigation a breeze. While some users find the optional donation request confusing and desire more robust reporting, Zeffy's excellent customer support and versatile features make it a top choice.
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Ideal for small to medium-sized nonprofits, but also suitable for larger organizations.
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Best fit for non-profits, but also suitable for organizations in education, media, hospitality, and similar sectors.
Zeffy features
| Supported Zeffy supports online ticket sales, purchase, and registration. |
| Supported Zeffy offers built-in peer-to-peer fundraising, allowing supporters to create individual or team pages. |
| Supported Zeffy allows nonprofits to create customizable online donation forms and offers various payment options. |
| Supported Zeffy allows creating and managing online donation forms, supporting various customizations and payment options. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Scalability
Zeffy reviews
We've summarised 517 Zeffy reviews (Zeffy TrustPilot reviews, Zeffy Capterra reviews and Zeffy G2 reviews) and summarised the main points below.
- Zeffy is 100% free for non-profits, eliminating platform and transaction fees.
- User-friendly interface praised for ease of setup and navigation.
- Excellent and responsive customer support frequently highlighted.
- Versatile platform suitable for various fundraising needs, including donations, ticketing, and memberships.
- Zeffy’s optional donation request can be confusing to donors, sometimes mistaken for a mandatory fee.
- Limited customization for email templates and receipts.
- Some reporting features could be more robust, lacking advanced filtering and sorting options.
- Occasional delays in bank transfers/payouts reported.
Zeffy pricing
The commentary is based on 281 reviews from Zeffy Capterra reviews and Zeffy G2 reviews.
Zeffy's key draw is its no-fee structure for nonprofits. Users consistently praise the platform for eliminating transaction and platform fees, enabling organizations to keep 100% of donations. This cost-effectiveness is frequently cited as a game-changer, especially for smaller nonprofits.
Users sentiment
Zeffy alternatives
DonatelyLess suitable for larger organizations and has declining momentum. Lacks event ticketing and peer-to-peer fundraising features. Users report limited customization and some functional limitations. A Zeffy alternative and competitor.Read more
GalaBidBetter for managing silent auctions and raffles. More focused on event fundraising. Has more momentum based on website traffic.Read more
Double the DonationMore focused on matching gift programs. Has significantly less momentum.Read more
DonorPerfectDonorPerfect is not free, unlike Zeffy. It has stronger reporting features but some users find them cumbersome. DonorPerfect is better suited for organizations needing robust donor management and less suitable for those prioritizing free or user-friendly online donation forms. It has less momentum than Zeffy.Read more
Give LivelyGive Lively is growing faster. It offers digital fundraising and text-to-donate, unlike Zeffy. However, some users dislike the mandatory non-tax-deductible contribution and limited reporting options.Read more
Zeffy FAQ
What is Zeffy and what does Zeffy do?
Zeffy is a free fundraising platform for nonprofits. It enables charities to accept donations, manage donors, and host fundraising events, all while retaining 100% of the funds raised. Zeffy's revenue comes from optional donor tips, maximizing non-profit income.
How does Zeffy integrate with other tools?
Zeffy integrates with various tools to enhance fundraising efforts. While specific integrations aren't detailed in the provided data, its features like online donation forms and event ticketing suggest potential integrations with payment processors and marketing platforms.
What the main competitors of Zeffy?
Zeffy's main competitors include Give Lively, DonorPerfect, and DonorDock. These platforms offer similar fundraising and donor management features, with varying pricing models and target audiences. Give Lively, like Zeffy, focuses on free services for nonprofits, while DonorPerfect and DonorDock offer more comprehensive features for a fee.
Is Zeffy legit?
Zeffy is a legitimate and safe fundraising platform. It's free for nonprofits, enabling them to keep 100% of donations. Users praise its ease of use and excellent customer support. While the optional tip system can be confusing for donors, Zeffy's transparency and value make it a trusted choice.
How much does Zeffy cost?
Zeffy offers its services completely free of charge for nonprofits. There are no hidden fees, subscriptions, or contracts involved. This makes Zeffy a cost-effective fundraising solution.
Is Zeffy customer service good?
Zeffy's customer service is highly regarded by users, who frequently praise its responsiveness and helpfulness. Support is readily available through various channels, and the team is praised for its proactive approach and willingness to assist with setup and troubleshooting.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.