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Piano ID

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Last updated on

Company health

Employee growth
3% decrease in the last year
Web traffic
No change in the last quarter
Financing
November 2021 - $230M

Ratings

G2
4.5/5
(2)
Glassdoor
3.8/5
(105)

Piano ID description

Piano ID is software designed to help online businesses identify their website visitors. Used primarily by media and publishing companies, Piano ID helps these companies understand user behavior, personalize content, and increase engagement with their content. This, in turn, helps drive subscriptions and revenue growth.


Who is Piano ID best for

Piano ID helps online businesses, especially media and publishing companies, identify website visitors to personalize content and boost engagement. This drives subscriptions and revenue growth by understanding user behavior. Piano ID is best for medium to large businesses.

  • Best for medium to large businesses (101+ employees).

  • Ideal for media and publishing companies.


Piano ID features

Type in the name of the feature or in your own words tell us what you need
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Piano ID can identify high-value users by analyzing collected user data.

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Piano ID enables personalized messaging through data collection, segmentation, and integrations.

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Piano Audience identifies anonymous visitors and analyzes their behavior for targeted engagement.

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Piano supports real-time personalization through its data and segmentation capabilities.


Piano ID alternatives

  • Logo of Recurly
    Recurly
    Better for managing subscriptions, billing, and payments. Geared towards various business sizes, particularly e-commerce, retail, and software companies. Has faster employee growth.
    Read more
  • Logo of Chargebee
    Chargebee
    Better suited for managing subscriptions and recurring billing. Has broader industry applicability and is growing faster. More user reviews are available, highlighting helpful customer support and robust integrations.
    Read more
  • Logo of Topo.io
    Topo.io
    Better for outbound sales automation and lead generation. Geared towards B2B SaaS companies, especially those with complex sales cycles. Has growing momentum in terms of employee growth.
    Read more
  • Logo of Pathmonk
    Pathmonk
    Better for small to medium businesses focused on lead generation and sales. More suitable for B2C industries with longer sales cycles, particularly real estate. Piano ID is growing significantly faster.
    Read more
  • Logo of HubSpot Sales Hub
    HubSpot Sales Hub
    Better for sales teams in various industries needing CRM and sales automation. A more user-friendly option with robust features, although potentially pricier. More established and popular.
    Read more
  • Logo of SmartDX
    SmartDX
    Grows faster and has broader target audience than Piano ID. A good Piano ID competitor and alternative.
    Read more

Piano ID FAQ

  • What is Piano ID and what does Piano ID do?

    Piano ID is a software solution that identifies website visitors, allowing businesses to personalize content and boost user engagement. Primarily used by media and publishing companies, Piano ID helps drive subscriptions and revenue growth through targeted messaging and a deeper understanding of audience behavior.

  • How does Piano ID integrate with other tools?

    Piano ID integrates with existing marketing tech stacks and customer data platforms through APIs and pre-built connectors. This allows for personalized messaging, data synchronization, and a unified customer view.

  • What the main competitors of Piano ID?

    Top alternatives to Piano ID include Recurly, Chargebee, and Pathmonk. These platforms offer similar functionalities like user identification, personalized messaging, and subscription management. HubSpot Sales Hub and SmartDX are also comparable options for enhancing customer engagement and driving revenue growth.

  • Is Piano ID legit?

    Piano ID appears legitimate, offering features like visitor identification and personalized messaging. However, with limited user reviews and declining employee growth, further research is recommended to ensure it's the right fit and safe for your business.

  • How much does Piano ID cost?

    Piano ID does not publicly disclose pricing information. Contact their sales team for a customized quote based on your specific product pricing needs. Consider whether the product is worth it based on its feature set and your budget.

  • Is Piano ID customer service good?

    Piano ID receives positive feedback for its customer support, described as "good" by users. The onboarding process is also praised, contributing to a generally positive customer experience.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.