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PerfectBot

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Last updated on

Company health

Employee growth
11% increase in the last year
Financing
June 2022 - $635K

Ratings

G2
4.5/5
(2)

PerfectBot description

PerfectBot is an AI-powered chatbot designed for customer support. It integrates with the Gorgias helpdesk platform to provide instant answers to common customer questions, drawing information from your help center and past support interactions. PerfectBot aims to decrease customer service response times and free up human agents to focus on more complex issues. It operates 24/7 and automatically saves all conversations as tickets in Gorgias for review.


Who is PerfectBot best for

PerfectBot is an AI-powered chatbot designed for Gorgias users needing streamlined customer support. It automates responses to common questions, freeing up human agents for complex issues. Its 24/7 availability ensures customers receive timely assistance.

  • Ideal for small businesses seeking to automate customer support through Gorgias.

  • No specific industry fit identified yet.


PerfectBot features

Supported

PerfectBot offers AI-powered chatbots that automate conversations and provide instant responses.

Supported

PerfectBot can be trained on website content for accurate customer query responses.

Supported

PerfectBot offers uninterrupted 24/7 access to its platform and features.

Supported

PerfectBot generates AI-powered support responses using its knowledge base and past interactions.

Supported

PerfectBot integrates with Gorgias to manage customer support interactions and streamline workflows.


PerfectBot pricing

See the PerfectBot pricing page.


PerfectBot alternatives

  • Logo of My AskAI
    My AskAI
    AI chatbot instantly answers customer questions, boosting satisfaction.
    Read more
  • Logo of Gleen AI
    Gleen AI
    AI-powered customer service automation for effortless support.
    Read more
  • Logo of Fini
    Fini
    AI chatbot automating support, using your knowledge base.
    Read more
  • Logo of Cognigy.AI
    Cognigy.AI
    Builds smart chatbots and voice assistants for effortless customer service.
    Read more
  • Logo of Enterprise Bot
    Enterprise Bot
    Builds AI chatbots that automate support and boost efficiency.
    Read more
  • Logo of Capacity
    Capacity
    Connects teams and automates support for faster, smarter help.
    Read more

PerfectBot FAQ

  • What is PerfectBot and what does PerfectBot do?

    PerfectBot is an AI-powered chatbot that integrates with Gorgias helpdesk to automate customer support. It provides 24/7 instant answers to common questions, using your help center and past interactions to improve response times and free up human agents.

  • How does PerfectBot integrate with other tools?

    PerfectBot integrates with the Gorgias helpdesk platform. It pulls information from your help center and past support interactions within Gorgias to provide automated responses and streamline customer support workflows.

  • What the main competitors of PerfectBot?

    PerfectBot's main competitors include My AskAI, Capacity, and AgreeYa Chatbot. These alternatives offer similar AI-powered chatbot solutions for customer support automation and knowledge base integration.

  • Is PerfectBot legit?

    Yes, PerfectBot is a legitimate AI chatbot designed for customer support, integrating with the Gorgias helpdesk platform. It aims to provide quick answers to customer questions, freeing up human agents for more complex issues. PerfectBot offers 24/7 availability and automatically saves conversations.

  • How much does PerfectBot cost?

    I couldn't find pricing information for PerfectBot. Contact PerfectBot directly to determine if it's worth the investment for your specific needs. Exploring alternatives might also be beneficial.

  • Is PerfectBot customer service good?

    PerfectBot's customer service receives mixed reviews. Users appreciate the AI's ability to resolve tickets efficiently without human intervention. However, some find responses vague at times and desire improved accuracy. Despite this, users are generally satisfied with its performance in automating customer support.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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