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PayPal Invoicing description
PayPal Invoicing is a free tool within your PayPal Business account that lets you create and send custom invoices. It allows you to track payments, manage billing history, and set up recurring invoices. Your clients can pay you quickly, even without a PayPal account. While the tool is free to use, standard PayPal transaction fees apply when you receive a payment.
Who is PayPal Invoicing best for
PayPal Invoicing is a free tool ideal for small to medium businesses needing a simple invoicing solution. Users love its ease of use and convenience for international transactions. However, some dislike the high transaction fees and occasional slow customer support. It's best for those who prioritize simplicity and wide acceptance over advanced features.
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Ideal for small to medium-sized businesses, freelancers, and online sellers.
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A good fit for various industries, including e-commerce, retail, healthcare, and more.
PayPal Invoicing features
| Supported PayPal Invoicing allows online payments directly from invoices. |
| Supported PayPal Invoicing lets you create, send, and track invoices. |
| Supported Recurring invoices are supported via recurring series in the invoicing tab. |
| Supported PayPal Invoicing lets you track invoice status and payments, including whether they were viewed. |
| Supported PayPal Invoicing allows adding logos and using or creating custom templates. |
| Supported PayPal Invoicing allows automatic payment reminders for business accounts. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
PayPal Invoicing reviews
We've summarised 604 PayPal Invoicing reviews (PayPal Invoicing GetApp reviews, PayPal Invoicing Capterra reviews and PayPal Invoicing G2 reviews) and summarised the main points below.
- Easy to use and create invoices, often praised for its simplicity.
- Convenient for international transactions.
- Widely accepted and trusted payment platform.
- Provides a professional way to bill clients, enhancing business image.
- High transaction fees are a common complaint.
- Transferring money to bank accounts can be difficult due to security measures.
- Limited functionality on the mobile app, especially for creating invoices.
- Customer support response times can be slow and unhelpful.
PayPal Invoicing pricing
The commentary is based on 72 reviews from PayPal Invoicing Capterra reviews, PayPal Invoicing G2 reviews and PayPal Invoicing GetApp reviews.
PayPal Invoicing is generally considered easy to use and convenient, especially for small businesses and freelancers. While most users appreciate its simplicity and accessibility, some have noted the fees can be high, particularly for international transactions or smaller payments. Despite the fees, many find the service valuable for its quick payment processing and professional invoice generation.
Users sentiment
See the PayPal Invoicing pricing page.
PayPal Invoicing alternatives
BILL AP/ARBetter for AP/AR automation and expense management. A better fit for companies needing faster payments via a network. Has more momentum.Read more
CoupaBetter for enterprise businesses. Spend management, procurement, and AP automation are key features. Has broader industry applicability but lacks focus on freelancers or e-commerce.Read more
ChargebeeBetter for subscription management. More suitable for larger businesses and has more momentum.Read more
SAP ConcurBetter for enterprise companies. Focuses on travel and expense management, not just invoicing. Has slower website traffic growth and declining employee growth.Read more
AirbaseBetter for mid-sized businesses needing spend management. Offers corporate cards, AP automation, and expense management in one platform. Has higher customer satisfaction.Read more
PayPal Invoicing FAQ
What is PayPal Invoicing and what does PayPal Invoicing do?
PayPal Invoicing is a free tool integrated into PayPal Business accounts, enabling users to create, send, and track customized invoices. It supports recurring invoices, payment reminders, and allows clients to pay even without a PayPal account, though standard transaction fees apply.
How does PayPal Invoicing integrate with other tools?
PayPal Invoicing integrates seamlessly with your existing PayPal Business account. It supports online payments directly through invoices and facilitates recurring billing. While it lacks direct integration with external accounting software, its core functionality centers around the PayPal platform.
What the main competitors of PayPal Invoicing?
Top alternatives to PayPal Invoicing include BILL, Simple Invoices, Coupa, Chargebee, SAP Concur, and Airbase. These competitors offer similar features such as online payments, recurring invoices, and invoice tracking, often with additional functionalities like expense management and spend analysis.
Is PayPal Invoicing legit?
Yes, PayPal Invoicing is a legitimate and safe tool offered by PayPal for businesses to create, send, and track invoices. It's a widely accepted platform trusted by many for online transactions. However, be aware of potential drawbacks such as high transaction fees.
How much does PayPal Invoicing cost?
PayPal Invoicing doesn't publicly list pricing information. Contact PayPal directly to discuss pricing options and determine if PayPal Invoicing is worth the cost for your business needs.
Is PayPal Invoicing customer service good?
Customer reviews on PayPal Invoicing's customer service are mixed. Some users praise the helpful and responsive support, while others express frustration with slow response times and unhelpful representatives. Several users mention difficulty contacting support.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.