Last updated on
Company health
Ratings
Overhaul description
Overhaul provides supply chain visibility software for industries like healthcare, technology, and consumer goods. Their platform offers real-time tracking of goods, risk monitoring and mitigation, and compliance tools. Overhaul focuses on preventing cargo theft and loss through 24/7 monitoring and proactive intervention. They also offer insurance solutions tailored to these risks. Overhaul prides itself on its data-driven insights and experienced team.
Who is Overhaul best for
Overhaul is a supply chain visibility platform best for enterprise businesses with complex supply chains. Users praise Overhaul's proactive monitoring, user-friendly interface, and excellent customer support. However, some have noted difficulties with device returns and occasional technical issues. If you need real-time tracking, risk mitigation, and data-driven insights for high-value goods, Overhaul might be a good fit.
-
Best for enterprise companies.
-
Ideal for businesses with complex supply chains.
Overhaul features
| Supported Overhaul supports real-time tracking of assets, including location and utilization. |
| Supported Overhaul supports real-time tracking, alerts, temperature monitoring, and flexible deployments. |
| Supported Overhaul supports real-time risk and compliance monitoring with live dashboards, predictive analytics, and alerts. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Overhaul reviews
We've summarised 99 Overhaul reviews (Overhaul G2 reviews) and summarised the main points below.
- Excellent communication and responsive customer support, particularly from dedicated account managers.
- User-friendly platform and intuitive interface for tracking and monitoring shipments.
- Proactive monitoring and timely alerts for potential security risks.
- Data-driven insights and recommendations for improving supply chain security.
- Effective security solutions and successful cargo recovery assistance.
- Difficult device return process, often requiring manual tracking and intervention to prevent devices being marked as lost.
- Occasional technical issues and GPS inaccuracies, leading to false alerts and time-consuming investigations.
- Slow response times for device replacements when hardware fails.
- Limited self-service options for users, requiring Overhaul intervention for tasks like adding driver information or adjusting device settings.
- Inconsistent support quality across different Overhaul offices/teams.
Overhaul pricing
The commentary is based on 9 reviews from Overhaul G2 reviews.
Overhaul's pricing is generally considered competitive for its security solutions and features. However, some reviewers mention that the cost can be high, especially for short shipments or when calculating ROI. Despite the cost, many find the service valuable for cargo security and theft recovery.
Users sentiment
Overhaul alternatives
project44Better user experience and broader integrations. Has more momentum. Higher rated by users. More negative pricing sentiment.Read more
FarEyeBetter for last-mile delivery and route planning. Caters to retail, e-commerce, and logistics. Has broader industry applicability. Is growing faster. Lower ratings on Glassdoor.Read more
Descartes MacroPointBetter rated by users. Broader target audience including businesses of all sizes. Provides order tracking features. Offers wider carrier network integrations.Read more
PandoBetter for route planning and optimization. Higher rated by users. More transparent pricing and better customer service. Suited for companies focused on inbound tracking and reporting. A strong Overhaul competitor and alternative.Read more
GoCometBetter for small businesses. Has a user-friendly interface and focuses on AI-driven insights. Higher rated by users. Is growing faster in terms of employee growth. Serves a wider range of industries including Finance, Retail, and Manufacturing. Offers features like real-time rates and rate shopping. An Overhaul competitor and alternative.Read more
Overhaul FAQ
What is Overhaul and what does Overhaul do?
Overhaul offers supply chain visibility software specializing in real-time tracking, risk mitigation, and compliance tools. It helps businesses, especially those with high-value goods, prevent cargo theft and loss through proactive monitoring and intervention. Overhaul is known for its data-driven insights and dedicated customer support.
How does Overhaul integrate with other tools?
Overhaul integrates with existing Transportation Management Systems (TMS), Enterprise Resource Planning (ERP) systems, and other in-house tools to provide comprehensive supply chain visibility. It leverages API connections for seamless data exchange and offers custom integrations to meet specific business requirements.
What the main competitors of Overhaul?
Alternatives to Overhaul include project44, Shippeo, and GoComet. These competitors offer similar supply chain visibility solutions, real-time tracking, and risk management tools. FarEye focuses on last-mile delivery optimization.
Is Overhaul legit?
Yes, Overhaul is a legitimate supply chain visibility platform. User reviews highlight its excellent communication, user-friendly interface, and proactive risk monitoring. However, some users mention difficulties with device returns and occasional technical issues. Consider these factors when assessing if Overhaul is safe and right for your needs.
How much does Overhaul cost?
Overhaul pricing is not publicly available. Contact Overhaul directly for a customized quote based on your specific needs and the size of your business. Consider requesting a product demo or free trial to assess its value proposition.
Is Overhaul customer service good?
Overhaul's customer service receives positive feedback. Users praise the excellent communication, responsiveness, and helpfulness of the support team and dedicated account managers. However, some mention inconsistencies in support quality across different offices/teams.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.