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Shippeo description
Shippeo is a supply chain visibility platform that provides real-time tracking information for shipments. Using GPS and other data sources, it gives businesses insight into the location and status of their goods in transit. Shippeo specializes in accurate delivery predictions and automated processes, aiming to improve customer service and streamline operations for large companies that manage complex supply chains.
What companies are using Shippeo?
Who is Shippeo best for
Shippeo offers real-time supply chain visibility for large enterprises. Users praise its accurate ETAs and user-friendly interface, while some note limitations in language support and carrier onboarding. Shippeo excels in providing comprehensive reporting and multimodal transport visibility.
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Best for medium to large businesses.
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Ideal for retail, manufacturing, and consumer goods companies.
Shippeo features
| Supported Shippeo integrates with a large carrier network for real-time tracking and data exchange. |
| Supported Shippeo provides detailed carbon emission insights for sustainable logistics decisions. |
| Supported Shippeo offers detailed reports, customizable dashboards, and predictive alerts for informed decisions. |
| Supported Shippeo offers real-time multimodal shipment tracking for truck, rail, ocean, and parcel. |
| Supported Shippeo uses machine learning to predict ETAs, improving accuracy and reliability. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Shippeo reviews
We've summarised 124 Shippeo reviews (Shippeo G2 reviews) and summarised the main points below.
- Real-time tracking and accurate ETAs.
- User-friendly interface and easy implementation.
- Excellent customer support and carrier onboarding assistance.
- Comprehensive reporting and analytics features.
- Multimodal transport visibility.
- Limited language support.
- Slow platform loading times.
- Difficult to onboard carriers without API/EDI.
- Complex settings for store portals.
- Geofencing inaccuracies.
Shippeo pricing
The commentary is based on 7 reviews from Shippeo G2 reviews.
Shippeo's pricing is generally viewed as cost-effective, with some users highlighting its low cost and good value. However, one review mentioned price as a disadvantage, suggesting potential variability in pricing plans or features. Consider your specific needs and budget when evaluating Shippeo's pricing.
Users sentiment
Shippeo alternatives
TiveBetter for tracking the condition of goods during transit, not just location. Has significantly more momentum currently. A Shippeo alternative focusing on temperature-sensitive products and real-time condition monitoring.Read more
FourKitesMore popular Shippeo alternative. Lower ratings on Glassdoor. Slower employee growth.Read more
project44Has broader platform adoption and user base, though experiencing slower employee growth. More positive reviews regarding ease of use and implementation. More widely adopted by users, making it a strong Shippeo competitor and alternative.Read more
OverhaulMore focused on security and risk mitigation for high-value goods. Also offers insurance solutions. Grows slower and has mixed customer reviews regarding support and technical issues.Read more
Visual APIBetter for image analysis and visual trend identification. More suitable for startups and smaller businesses focused on image-based content. Has significantly more website traffic momentum. A Shippeo competitor and alternative.Read more
parcelLabMore focused on post-purchase customer experience and optimizing shipping communications. Geared towards e-commerce businesses of all sizes, especially retail, seeking Shippeo alternatives. Has more momentum currently.Read more
Shippeo FAQ
What is Shippeo and what does Shippeo do?
Shippeo offers real-time transportation visibility for global companies with complex supply chains. It provides accurate ETAs, multimodal tracking, and automated processes, improving efficiency and customer satisfaction. Shippeo excels in real-time tracking and customer support but can have limitations with carrier onboarding and platform speed.
How does Shippeo integrate with other tools?
Shippeo integrates with a large carrier network for real-time tracking and data exchange. It also offers API integrations to connect with existing TMS, ERP, and other supply chain systems for seamless data flow. This allows for comprehensive, multimodal visibility and streamlines logistics operations.
What the main competitors of Shippeo?
Alternatives to Shippeo include project44, FourKites, Tive, and Descartes MacroPoint. These platforms offer similar real-time visibility and supply chain management solutions for businesses seeking improved logistics and transportation management. Some alternatives specialize in specific niches like post-purchase experience (parcelLab) or freight management (Freightview).
Is Shippeo legit?
Shippeo is a legitimate supply chain visibility platform. User reviews praise its real-time tracking, accurate ETAs, and user-friendly interface. Shippeo integrates with a large carrier network and offers multimodal shipment tracking, enhancing supply chain transparency and is considered safe to use.
How much does Shippeo cost?
Shippeo does not publicly disclose pricing information. Contact their sales team for a customized quote based on your specific needs and to determine if Shippeo is worth the investment for your business.
Is Shippeo customer service good?
Shippeo's customer service receives overwhelmingly positive feedback. Users praise the helpful, responsive, and supportive nature of the customer service and onboarding teams, highlighting their proactive assistance and efficient communication. A dedicated customer success manager also contributes to positive user experiences.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.