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Outplay

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Company health

Employee growth
41% decrease in the last year
Web traffic
17% decrease in the last quarter
Financing
April 2021 - $9M

Ratings

G2
4.5/5
(268)
Capterra
4.7/5
(72)
TrustPilot
4.7/5
(34)
Glassdoor
3.8/5
(49)

Outplay description

Outplay is a sales platform designed for small to medium businesses looking to streamline their sales processes. It combines multiple sales tools into one, including email tracking, automated outreach across different channels (like social media and phone), and conversational intelligence. Outplay integrates with popular CRM systems, offers detailed performance reporting, and is known for its user-friendly interface and strong customer support. It's a more affordable alternative to larger sales engagement platforms, particularly appealing to companies who find themselves managing too many separate sales tools.


Who is Outplay best for

Outplay is a sales engagement platform ideal for SMBs seeking to streamline their sales process. It offers a user-friendly interface praised for its seamless CRM integrations (especially with Pipedrive) and excellent customer support. Users appreciate the increased email open rates and automation features. However, some have noted difficulties with Zoho CRM integration and occasional display issues. Outplay helps automate outreach, track progress, and manage sales communications effectively from a central hub.

  • Ideal for small to medium-sized businesses (SMBs), especially in software/IT, marketing, and similar fields.

  • Strong fit for industries like Healthcare, Finance, E-commerce, Retail, and more.


Outplay features

Type in the name of the feature or in your own words tell us what you need
Supported

Outplay automates sales tasks, tracks progress, and improves efficiency.

Supported

Outplay integrates with CRM systems like Salesforce and Zoho for lead management, sales automation, and data synchronization.

Supported

Outplay analyzes sales calls and meetings to provide insights into customer sentiment, competitor mentions, and key topics discussed.

Supported

Outplay supports email open and click tracking with real-time notifications.

Supported

Outplay integrates with popular CRMs like Salesforce and Zoho.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Neutral
+0.2

Customer Service

Strongly positive
+0.75

Ease of Use

Strongly positive
+1

Reliability and Performance

Rather negative
-0.43

Ease of Implementation

Rather positive
+0.67

Outplay reviews

We've summarised 373 Outplay reviews (Outplay TrustPilot reviews, Outplay Capterra reviews and Outplay G2 reviews) and summarised the main points below.

Pros of Outplay
  • Seamless CRM integrations, especially praised for its integration with Pipedrive.
  • Exceptionally responsive and supportive customer support.
  • User-friendly interface and easy to implement.
  • High open rates for email campaigns compared to other providers.
Cons of Outplay
  • Integration with Zoho CRM can be challenging and sometimes stops working.
  • Some fields display raw values as dictionaries, decreasing user experience.
  • Customer service can be slow, especially for domain changes.
  • Sequence failure notifications are lacking; users need to manually check.

Outplay pricing

The commentary is based on 42 reviews from Outplay Capterra reviews, Outplay G2 reviews and Outplay TrustPilot reviews.

Outplay's pricing is generally considered affordable, especially for startups and small businesses, offering good value compared to other sales engagement platforms. Some users find the price a bit steep, but many feel it's justified by the features, integrations, and excellent customer support. A few users mention it as cost-effective and a good alternative to more expensive options.

Users sentiment

Neutral
+0.2

See the Outplay pricing page.

  • Outplay has a free trial.

Starter

$39

This plan includes 5,000 active prospects, 20k prospects storage, 5 mailboxes, unlimited emails for 1 user. It offers features like email outreach, AI sequence writer, sequence library, CRM integration, custom domain, and more.

Growth

$89

This plan provides unlimited prospects, 5 emailboxes per user, unlimited emails, multichannel outreach, AI sequence writer, unlimited sequences, Salesforce integration, Dynamics 365 integration, and more.

Growth Plus

$139

This plan includes unlimited prospects, 15 emailboxes per user, unlimited emails, multichannel outreach, AI sequence writer, unlimited sequences, Slack integration, power dialer, team management, and more.

Sales Agency

$149

This plan offers an agency dashboard, 10k active prospects, unlimited mailboxes, unlimited emails, unlimited users, unlimited clients, unified inbox, and centralized reports.


Outplay alternatives

  • Logo of HubSpot Sales Hub
    HubSpot Sales Hub
    Better for mid-sized and growing businesses. A broader range of industry applications including Consumer Goods, Manufacturing, Education, and Transportation & Logistics. Offers deal management, sales engagement, and content sharing. Seamless integration within the HubSpot ecosystem. More user reviews and higher ratings. However, it can be expensive.
    Read more
  • Logo of SmartReach AI
    SmartReach AI
    Focuses on AI-powered email and LinkedIn personalization. Has significantly more momentum currently. Caters to a wider range of business sizes, including large enterprises.
    Read more
  • Logo of HeyReach
    HeyReach
    More focused on LinkedIn automation for sales teams and agencies. Has more momentum in terms of employee growth. A strong Outplay competitor for medium to large businesses.
    Read more
  • Logo of amplemarket
    amplemarket
    Better ratings and AI-powered features. Has broader ideal customer profile, including large enterprises.
    Read more
  • Logo of Apollo.io
    Apollo.io
    Better for larger enterprises. Has slightly higher ratings. Provides lead routing and AI-powered meeting tools. Offers a free plan. Data accuracy can be unreliable, and the LinkedIn integration can be glitchy.
    Read more
  • Logo of Overloop
    Overloop
    Better for contact segmentation and workflow automation. Higher ratings on G2. Seamless LinkedIn integration and accurate email finding praised by users. However, some users report lower than expected email finding rates and limited email credits. An Outplay alternative.
    Read more

Outplay FAQ

  • What is Outplay and what does Outplay do?

    Outplay is a sales engagement platform that streamlines sales processes for SMBs. It offers automated outreach, conversation intelligence, email tracking, and CRM integrations, all within a user-friendly interface. Outplay helps sales teams improve efficiency and close deals faster.

  • How does Outplay integrate with other tools?

    Outplay integrates with popular CRM systems like Salesforce and Zoho, streamlining lead management and sales automation. It also offers email tracking and conversational intelligence features for enhanced sales performance.

  • What the main competitors of Outplay?

    Outplay's main competitors include HubSpot Sales Hub, Amplemarket, Apollo.io, Salesloft, ActiveCampaign, and SmartReach.io. These platforms offer similar sales automation, CRM integrations, and outreach functionalities.

  • Is Outplay legit?

    Yes, Outplay is a legitimate sales engagement platform. It's known for its user-friendly interface and seamless CRM integrations, particularly with Pipedrive. While some users have reported issues with Zoho CRM integration and occasional performance inconsistencies, Outplay is generally considered a safe and effective sales tool.

  • How much does Outplay cost?

    Outplay's pricing starts at $39/month for the Starter plan. The Growth plan is $89/month, while Growth Plus is $139/month. Agencies can opt for the Sales Agency plan at $149/month. Is Outplay worth it? A free trial is available to explore its features.

  • Is Outplay customer service good?

    Outplay's customer service receives overwhelmingly positive feedback. Users consistently praise the support team's responsiveness, helpfulness, and willingness to go the extra mile. Support is readily available through various channels and quick to resolve issues, making it a key strength of the platform.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.