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Open Loyalty description
Open Loyalty is a customizable loyalty program platform designed for medium to large businesses. It uses a building-block approach, offering over 50 pre-built features like points, tiers, and rewards, to create personalized programs. Open Loyalty integrates seamlessly with existing systems through its API, ensuring data flows smoothly between your loyalty program and other business tools. The platform is available in both cloud-based and on-premise options, providing flexibility for different business needs.
Who is Open Loyalty best for
Open Loyalty is a customizable loyalty program platform. It offers over 50 pre-built features, including points, tiers, and rewards. The platform integrates with existing systems through its API and offers cloud-based and on-premise options. Open Loyalty is best for medium to large businesses seeking custom loyalty programs.
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Best for medium-sized businesses.
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Ideal for retail and ecommerce.
Open Loyalty features
| Supported Open Loyalty allows businesses to set up and manage loyalty programs that reward customers for repeat business, including features for earning/spending points, redeeming rewards, and tracking program effectiveness. |
| Supported Open Loyalty allows users to create referral campaigns with detailed rules and rewards, including multi-level referral programs, customizable rewards, and safeguards to prevent fraudulent activities. |
| Supported Customers can redeem points for rewards like discounts, free products, or other perks. |
| Supported Open Loyalty supports defining membership tiers based on points earned. |
| Supported Open Loyalty supports tiered loyalty programs with escalating benefits based on points, spending, or time since joining. |
Open Loyalty pricing
The commentary is based on 1 reviews from Open Loyalty G2 reviews.
Open Loyalty offers attractive pricing, especially for cloud-based solutions, compared to competitors and on-premise alternatives. The flexible pricing model allows customization of support service levels, making it adaptable to various budgets. This allows businesses to implement loyalty programs without significant upfront investment.
See the Open Loyalty pricing page.
Open Loyalty alternatives
LoyaltyLionBetter suited for smaller Shopify-based businesses. More focused on ecommerce and retail. Offers a more user-friendly interface but with more limited customization. Has slower momentum.Read more
SaaSquatchMore focused on referral programs. Better rated by users, who praise its customizability and integrations. A good Open Loyalty alternative for software companies seeking referral marketing solutions.Read more
White Label LoyaltyBetter for businesses of all sizes seeking out-of-the-box loyalty program solutions. Open Loyalty is growing faster.Read more
Smile.ioBetter for smaller businesses. Easier to use, with excellent customer support. More focused on e-commerce, integrating with platforms like Shopify. Has more momentum in website traffic growth. Negative pricing sentiment.Read more
CelloBetter fit for software companies needing referral programs. Has a success-based pricing model. Open Loyalty alternative, Open Loyalty competitor.Read more
POS & POSBetter suited for small businesses in retail, hospitality, consumer goods, manufacturing, media and entertainment, software and IT, or agriculture. Easy to use with real-time inventory tracking, accounting integration, and sales order creation. A free basic version is available. Open Loyalty alternative, POS & POS competitor.Read more
Open Loyalty FAQ
What is Open Loyalty and what does Open Loyalty do?
Open Loyalty is a customizable loyalty program platform for medium to large businesses. It offers over 50 pre-built features, including tiered programs, points, and rewards, and integrates with existing systems via API. Available in cloud-based and on-premise options, it empowers businesses to create personalized loyalty programs.
How does Open Loyalty integrate with other tools?
Open Loyalty integrates with existing systems via its API. This allows for seamless data flow between the loyalty program and other business tools, ensuring efficient management and personalized customer experiences.
What the main competitors of Open Loyalty?
Top alternatives to Open Loyalty include LoyaltyLion, SaaSquatch, and White Label Loyalty. These platforms offer similar features like tiered programs, points systems, and rewards management. For Shopify users, LoyaltyLion is a strong competitor, while SaaSquatch focuses on referral marketing.
Is Open Loyalty legit?
Yes, Open Loyalty is a legitimate loyalty program platform. It's generally safe and suitable for medium to large businesses seeking customizable loyalty programs. They offer a building-block approach with over 50 pre-built features for personalized programs.
How much does Open Loyalty cost?
Open Loyalty does not publicly disclose pricing information. Contact Open Loyalty directly to obtain product pricing details and determine if the product is worth the investment for your needs.
Is Open Loyalty customer service good?
Open Loyalty's customer service is highly regarded by users, who praise the team's responsiveness, helpfulness, and openness to feedback. They are quick to address questions and resolve issues, contributing to a positive overall experience. While some documentation gaps exist, direct support readily compensates for this.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.