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SaaSquatch description
SaaSquatch is a referral marketing platform designed to help mid-sized and larger companies turn their existing customers into advocates. It allows you to build custom referral programs with rewards and incentives for referring new customers. With customizable templates, various integrations, and fraud detection, SaaSquatch aims to make referral programs easy to manage and effective at driving growth and customer loyalty.
Who is SaaSquatch best for
SaaSquatch is a referral marketing platform ideal for mid-sized businesses looking to leverage existing customers for growth. Users praise the customizable referral programs, integrations, and helpful support. However, some find the platform complex and the UI outdated. If your business needs flexible referral programs and you have technical resources, SaaSquatch may be a good fit.
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Best for medium-sized businesses seeking referral program growth.
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Suitable for various industries, but limited industry-specific data available.
SaaSquatch features
| Supported SaaSquatch fully supports setting up and managing referral programs, including incentives and analytics. |
| Supported SaaSquatch offers various rewards like gift cards, discounts, and points to motivate user behavior. |
| Supported SaaSquatch offers customizable templates for emails, widgets, and microsites. |
| Supported SaaSquatch offers highly customizable rewards, including custom units and automated delivery. |
| Supported SaaSquatch offers various integrations, including Zapier, which connects to over 3,000 apps. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Scalability
SaaSquatch reviews
We've summarised 65 SaaSquatch reviews (SaaSquatch G2 reviews) and summarised the main points below.
- Highly responsive and helpful customer support team.
- Extensive customization options for referral programs, including tiered rewards and various sharing methods.
- Seamless integration with platforms like HubSpot and Tango for streamlined workflows.
- Provides valuable data and analytics to track referral program performance and ROI.
- Offers a wide range of reward options, including gift cards, discounts, and points.
- The platform can be quite technical and difficult to manage without assistance from the SaaSquatch team or an in-house technical team.
- Limited native support for multiple referral program integration with HubSpot.
- Some users find the user interface (UI) outdated and in need of a refresh.
- Limited customization options for certain aspects like the user dashboard.
- Integration with certain platforms can be complex and require significant technical expertise.
SaaSquatch pricing
Users sentiment
See the SaaSquatch pricing page.
SaaSquatch alternatives
saasquatch vs FriendbuyBetter for smaller businesses. Easier implementation, but less scalable. Stronger customer service, but less customizable widgets and analytics. A SaaSquatch competitor with slower momentum.Read more
CelloBetter fit for software companies, especially for Finance, Banking & Insurance, and Software, IT & Telecommunications. Not suitable for Hospitality & Tourism, Professional Services, or Automotive, Aerospace & Defence. Simpler setup, with some users going live in hours. Success-based pricing.Read more
saasquatch vs Smile.ioBetter for boosting customer loyalty and sales through rewards programs. Easier to implement and use, with excellent customer support. More focused on e-commerce.Read more
ExtoleBetter for larger businesses, especially in retail, finance, telecommunications, media & entertainment, and legal. Extole has superior customer service and offers robust analytics and reporting features. It also has more positive pricing sentiment. However, Extole is declining in momentum.Read more
impact.comBetter for managing all types of marketing partnerships, not just referrals. More suitable for businesses interested in broader marketing partnerships like affiliates and influencers. Rated slightly higher by users on G2.Read more
AfluencerBetter for influencer marketing campaigns specializing in social media platforms like Instagram, TikTok, and YouTube. Free to use with premium options for enhanced features. Focuses on connecting businesses with influencers for user-generated content. More suitable for Retail, Media & Entertainment, and Software/IT industries.Read more
SaaSquatch FAQ
What is SaaSquatch and what does SaaSquatch do?
SaaSquatch is a customizable referral marketing platform that empowers mid-sized and larger businesses to transform their customers into brand advocates. It offers customizable templates, integrations, and fraud detection to streamline referral program management, boost customer acquisition, and foster loyalty. However, some users find the platform complex and the UI outdated.
How does SaaSquatch integrate with other tools?
SaaSquatch integrates with various tools, including Zapier, which connects to over 3,000 apps. It also offers seamless integrations with platforms like HubSpot and Tango, streamlining workflows for referral programs and other marketing activities. However, some integrations can be complex, requiring technical expertise.
What the main competitors of SaaSquatch?
Top SaaSquatch competitors include Friendbuy, Extole, and Cello. These alternatives offer similar referral marketing capabilities, focusing on customer advocacy and growth. Other options like PartnerStack and Tracknow specialize in broader partner programs and affiliate marketing.
Is SaaSquatch legit?
Yes, SaaSquatch is a legitimate referral marketing platform. It's known for its customization options and integrations. However, some users find it complex and the UI outdated. If you need a simpler solution, consider Friendbuy or Extole.
How much does SaaSquatch cost?
SaaSquatch doesn't publicly disclose pricing information. Contact their sales team to obtain a customized quote based on your specific needs and the desired product features.
Is SaaSquatch customer service good?
SaaSquatch's customer service receives positive feedback. Users praise the responsive and helpful support team, highlighting their assistance with setup, troubleshooting, and custom solutions. While some find the platform technical, the readily available support mitigates this difficulty.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.