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onWebChat description
onWebChat is a live chat and AI chatbot software that helps businesses enhance their customer support and potentially increase sales. This easy-to-install software can be up and running in minutes and offers features like personalized AI assistance, 24/7 availability, and instant responses to customer inquiries. onWebChat also allows for customization of the chat window to match your brand, including color, agent photos, language, and text options. There are both free and paid subscription options to choose from.
Who is onWebChat best for
onWebChat is a live chat and AI chatbot software that enhances customer support and boosts sales. This easy-to-install software offers personalized AI assistance, 24/7 availability, and instant responses to inquiries. Customize the chat window to match your brand. Free and paid options are available.
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Best for medium-sized businesses.
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Suitable for various industries.
onWebChat features
| Supported OnWebChat offers live chat, enabling real-time conversations with website visitors. |
| Supported Customer chat history is supported, including unlimited history with the Pro AI plan. |
| Supported OnWebChat offers a 24/7 AI chatbot with customizable and multilingual support. |
| Supported OnWebChat engages customers in real time based on their website behavior using features like visitor monitoring and proactive chat. |
| Supported OnWebChat offers a customizable website chat widget for lead generation and customer communication. |
onWebChat pricing
The commentary is based on 1 reviews from onWebChat G2 reviews.
onWebChat offers a 30-day free trial for the Pro AI plan. The Free plan includes unlimited chats, 1 agent, 1 year of chat history, triggers, typing insights, and file sharing. The Pro AI plan includes all Free plan features plus AI Chatbot, AI-powered tools, white label, and unlimited chat history.
Users sentiment
See the onWebChat pricing page.
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onWebChat has a free plan.
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onWebChat has a free trial.
Free
Unlimited Chats 1 Agent 1 Year Chat History Triggers Typing Insights File Sharing
Pro AI
All features of the Free plan AI Chatbot AI-powered tools White Label Unlimited Chat History
onWebChat alternatives
Nice.ChatBetter for e-commerce businesses. Higher ratings based on more reviews. More expensive than onWebChat. Some users report bugs and limited customization.Read more
ChatlingBetter for smaller businesses. Focuses on automating customer support with AI chatbots. Lacks live chat functionality.Read more
ICE ChatBetter for enterprise companies. Integrates email and social media channels alongside live chat and chatbots. Has more momentum.Read more
Chat BreezesBetter for social commerce and managing interactions across social media platforms. More suitable for small to medium businesses. Positive pricing sentiment and higher average rating.Read more
ConfluenceBetter for project documentation and team collaboration. More suitable for enterprise companies.Read more
onWebChat FAQ
What is onWebChat and what does onWebChat do?
onWebChat is a live chat and AI chatbot software that enhances customer support and boosts sales. It offers easy installation, personalized AI assistance, 24/7 availability, and customizable chat windows. Free and paid options are available.
How does onWebChat integrate with other tools?
onWebChat primarily focuses on website integration through its chat widget. It doesn't advertise integrations with other tools, suggesting limited product integrations beyond its core chat functionality. For businesses needing broader integrations, exploring alternative live chat software may be beneficial.
What the main competitors of onWebChat?
Top alternatives to onWebChat include Nice.Chat, Chatling, and ICE Chat. Nice.Chat focuses on e-commerce sales, while Chatling specializes in AI-powered chatbots. ICE Chat offers a multi-channel customer engagement platform. Consider these alternatives depending on your specific business needs.
Is onWebChat legit?
Based on available information, onWebChat seems legitimate. It offers live chat and AI chatbot features suitable for medium-sized businesses, with personalized assistance and customizable chat widgets. A free plan and trial are available for potential users to explore its functionality and safety.
How much does onWebChat cost?
onWebChat offers a Free plan at no cost and a Pro AI plan at $8 per agent per month. The Pro AI plan includes AI-powered features and unlimited chat history. A free trial is available for those considering the Pro plan.
Is onWebChat customer service good?
There is no information available about onWebChat's customer service.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.