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OhMD description
OhMD is a HIPAA-compliant patient communication platform that lets healthcare providers connect with patients via text messaging. It offers two-way texting, appointment reminders, automated workflows for tasks like prescription refills, and integrates with over 85 electronic health record systems. This allows healthcare practices to streamline communication, improve patient experience, and increase efficiency by reducing phone calls and no-shows. OhMD focuses on making communication easier for healthcare providers and patients alike.
Who is OhMD best for
OhMD is a HIPAA-compliant texting platform for healthcare providers. It offers two-way texting, appointment reminders, and integrates with EHR systems. Users love its ease of use and improved patient engagement, while some find the initial setup challenging. Perfect for small to medium-sized healthcare practices looking to enhance communication and reduce administrative burden.
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Ideal for small to medium-sized healthcare businesses seeking streamlined patient communication.
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Best for healthcare providers wanting improved patient engagement and streamlined workflows.
OhMD features
| Supported OhMD allows providers and staff to communicate with patients via HIPAA-compliant two-way texting. |
| Supported OhMD offers HIPAA compliant secure text messaging. |
| Supported OhMD offers secure and customizable live chat integration for healthcare providers websites. |
| Supported OhMD supports automated appointment reminders via SMS. |
| Supported OhMD integrates with various EHR systems, streamlining workflows and improving patient care. |
| Supported OhMD offers workflow automation with its Autopilot feature. |
| Supported OhMD is fully compliant with HIPAA regulations, including data encryption and BAAs. |
We evaluate the sentiment that users express about non-functional aspects of the software
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Scalability
OhMD reviews
We've summarised 154 OhMD reviews (OhMD G2 reviews) and summarised the main points below.
- Secure and HIPAA-compliant messaging with patients.
- Easy to use and navigate for both staff and patients.
- Excellent customer support, responsive and helpful.
- Increases patient engagement and satisfaction.
- Streamlines communication and reduces phone calls.
- Difficult setup process, especially for patients with obscure usernames and passwords.
- Occasional system timeouts require re-entering conversations.
- Messages can get lost when switching between patient and message lists.
- Limited customization, especially for Spanish-speaking patients.
- Lacks a broadcast by tag feature and staff initials on call stamps.
OhMD pricing
The commentary is based on 3 reviews from OhMD G2 reviews.
Users consistently praise OhMD's affordability and cost-effectiveness. They highlight its positive impact on overhead, reducing call center expenses and streamlining billing processes, making it a valuable investment.
Users sentiment
See the OhMD pricing page.
OhMD alternatives
KlaraHas faster website traffic growth momentum. Offers video calls. Customer service, implementation, and pricing transparency are rated lower by users.Read more
PabauBetter suited for managing salons and spas alongside clinics. It has broader functionalities like inventory management and marketing automation. Pabau is growing faster than OhMD. Some users have reported slow performance and issues with the Pabau 2 migration.Read more
CarepatronHas broader industry applicability outside of healthcare. Offers telehealth, client portals, and a free plan. Growing faster than OhMD regarding website traffic and employee growth.Read more
BirdeyeBetter for managing online presence and reputation for multi-location businesses. Caters to a wider range of industries like retail, consumer goods and automotive. Has grown faster in terms of website traffic and employee base.Read more
EmitrrBetter for a wider range of industries beyond healthcare. Has faster website traffic and employee growth, suggesting strong momentum. More positive pricing sentiment.Read more
SpryMore specific to physical therapy practices. Has grown faster in terms of web traffic and employee base. Offers transparent per-NPI pricing.Read more
OhMD FAQ
What is OhMD and what does OhMD do?
OhMD is a HIPAA-compliant patient communication platform that streamlines healthcare provider-patient interactions. It offers two-way texting, appointment reminders, automated workflows, and integrates with numerous electronic health record systems. This improves patient engagement and reduces administrative burden by minimizing phone calls and no-shows.
How does OhMD integrate with other tools?
OhMD integrates with over 85 electronic health record (EHR) systems. This streamlines workflows, improves patient care, and allows healthcare practices to manage patient communication efficiently.
What the main competitors of OhMD?
Alternatives to OhMD include Klara, Carepatron, and SimplePractice. These platforms offer similar features such as secure messaging, appointment scheduling, and EHR integrations. They aim to improve patient communication and streamline workflows in healthcare practices.
Is OhMD legit?
Yes, OhMD is a legitimate and safe HIPAA-compliant patient communication platform. It offers secure messaging, appointment reminders, and integrates with numerous EHR systems. Users praise its ease of use and positive impact on patient engagement.
How much does OhMD cost?
Unfortunately, pricing information for OhMD is not publicly available. Contact their sales team to get a customized quote for your specific needs.
Is OhMD customer service good?
Customer service for OhMD is consistently praised in reviews. Users describe the support team as "great," "fantastic," "excellent," and readily available via text message. Support is highlighted for its responsiveness and helpfulness in resolving issues and answering questions.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.