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Mozeo description
Mozeo is a business text messaging software that enables SMS and MMS marketing, contact management, and live chat. It offers a range of tools to help businesses grow their customer base and improve communication, including text message broadcasts, appointment reminders, and keyword autoresponders. With a focus on customer support, Mozeo aims to make text messaging a primary communication channel for businesses of all sizes.
Who is Mozeo best for
Mozeo is a business text messaging software for SMS and MMS marketing, contact management, and live chat. It offers tools like text message broadcasts, appointment reminders, and keyword autoresponders. Mozeo aims to make texting a primary communication channel for businesses.
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Best fit for small to medium businesses.
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Ideal for retail, e-commerce, and marketing companies.
Mozeo features
| Supported Mozeo offers live chat for real-time website visitor interaction. |
| Supported Mozeo supports automated replies based on keywords, using its autoresponder feature. |
| Supported Mozeo supports MMS, including images, but video support is not confirmed. |
| Supported Mozeo supports group SMS for marketing campaigns and announcements. |
| Supported Mozeo supports automated text message reminders for appointments. |
| Supported Mozeo supports creating and sending SMS marketing campaigns. |
Mozeo pricing
The commentary is based on 3 reviews from Mozeo G2 reviews.
Mozeo offers flexible pricing with the option to purchase text message credits as needed, rather than being locked into monthly or yearly plans. This pay-as-you-go model is praised for its cost-effectiveness, especially by users with fluctuating communication needs.
See the Mozeo pricing page.
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Mozeo has a free trial.
Starter
500 monthly credits, 6,000 yearly credits, 6 cents for additional credits, 500 messages daily sending limit, Email Support.
Plus
1,000 monthly credits, 12,000 yearly credits, 5 cents for additional credits, 1,000 messages daily sending limit, Email Support.
Pro
2,000 monthly credits, 24,000 yearly credits, 4.5 cents for additional credits, 1,500 messages daily sending limit, Email Support.
Business
5,000 monthly credits, 60,000 yearly credits, 4.3 cents for additional credits, unlimited daily sending limit, Email & Chat Support.
Enterprise
10,000 monthly credits, 120,000 yearly credits, 4 cents for additional credits, unlimited daily sending limit, Email & Chat Support.
Mozeo alternatives
GoSiteBetter choice for slightly larger businesses. Caters to a wider range of industries including Healthcare, Wellness & Pharma, Real Estate & Construction, and Automotive, Aerospace & Defence. GoSite is a more comprehensive suite of tools, including online booking and payment processing. However, it has negative pricing sentiment and reported mobile app issues.Read more
SalesmsgBetter for medium to large companies. Has calling features. More integrations with popular CRM platforms. Is growing faster and has more momentum. Users love the seamless HubSpot integration and ease of use.Read more
MessageDeskBetter fit for smaller companies and has a more active user base. It also offers a mobile app and integrates with more business applications. A Mozeo alternative and competitor.Read more
Zendesk Support SuiteBetter for enterprise companies. A broader range of industry applications. Has significantly more momentum. Integrates with helpdesk systems and offers robust reporting features. However, users mention issues with pricing and support. A strong Zendesk Support Suite alternative.Read more
TextlineBetter for enterprise companies. Higher rated by users, with praise for its user-friendly interface and integrations. Has more momentum. A Textline alternative, Textline competitor.Read more
TextlaBetter for small to medium businesses. More affordable with positive pricing reviews. Easier to use with excellent customer support. Stronger industry fit for healthcare, retail, and other sectors. A Textla alternative growing faster with good user reviews.Read more
Mozeo FAQ
What is Mozeo and what does Mozeo do?
Mozeo is a business text messaging software for SMS and MMS marketing, contact management, and live chat. It helps businesses grow their customer base and improve communication with tools like text broadcasts, appointment reminders, and keyword autoresponders. Mozeo focuses on customer support, making texting a primary communication channel.
How does Mozeo integrate with other tools?
Mozeo integrates with various business tools to enhance functionality and streamline workflows. It offers integrations for popular CRM platforms, marketing automation tools, and other business applications. Specific integrations are not explicitly listed in the provided data.
What the main competitors of Mozeo?
Alternatives to Mozeo include GoSite, Salesmsg, MessageDesk, Zendesk Support Suite, Textline, and Textla. These competitors offer similar features such as SMS marketing, contact management, and communication tools for businesses.
Is Mozeo legit?
Yes, Mozeo is a legitimate business text messaging software. G2 rates it 4.1/5 from 13 reviews, suggesting it's safe and reliable. However, user reviews are limited, so further research is advisable to ensure it meets your specific business needs.
How much does Mozeo cost?
Mozeo pricing starts at $300/month for the Starter plan (500 credits), going up to $3,768/month for the Enterprise plan (10,000 credits). Add-ons like Live Chat and Appointments are available for $15 and $10 per month, respectively, enhancing product worth for specific business needs.
Is Mozeo customer service good?
Mozeo's customer service receives positive feedback. Users highlight the helpfulness and responsiveness of the support team, particularly Theresa, in addressing their questions and resolving technical issues. Some users desire more guidance on utilizing all of Mozeo's features.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.