Last updated on
Company health
Ratings
Motive description
Motive is a cloud-based fleet management software designed for businesses of all sizes. It brings together GPS tracking, dashcams, vehicle diagnostics, driver safety features, and fleet fuel card management into a single platform. Motive helps manage vehicles and equipment, track expenses, improve driver safety, and streamline operations, aiming to increase productivity and profitability. It is used by industries such as transportation, construction, and field services.
Who is Motive best for
Motive is a cloud-based fleet management software that offers GPS tracking, dashcams, vehicle diagnostics, and driver safety features. Users praise its easy-to-use interface, comprehensive reporting, and effective safety features. However, some have reported issues with customer service, billing, and ELD connectivity. Motive is best suited for businesses in the transportation and logistics industry looking to improve driver safety, optimize fleet operations, and gain real-time visibility into their vehicles.
-
Best for small, medium, and enterprise businesses.
-
Ideal for transportation and logistics companies.
Motive features
| Supported Motive supports tracking fuel consumption and identifying potential fuel savings. Its AI-powered platform analyzes vehicle telematics data to provide insights and coaching opportunities, leading to fuel consumption reduction. Features include real-time fuel usage data, low fuel alerts, fuel theft detection, route optimization, and GPS tracking. |
| Supported Motive supports driver behavior monitoring, including speeding, harsh braking, and acceleration monitoring. |
| Supported Motive platform allows for real-time tracking of vehicles on an interactive map. It collects GPS data every 30 seconds, also tracking changes in speed and bearing. |
| Supported Motive supports driver management, including information, scheduling, and performance monitoring. It offers features like Driver Workflow for dispatch management, real-time insights into driver behavior, and an integrated platform for holistic fleet management. |
| Supported Motive software fully supports the creation and management of Driver Vehicle Inspection Reports (DVIRs). It allows drivers to create electronic DVIRs, provides real-time reporting and alerts, enables a customizable inspection process, and ensures data visibility and management. It also ensures compliance with regulations and offers automated alerts for proactive management. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Scalability
Motive reviews
We've summarised 2166 Motive reviews (Motive GetApp reviews, Motive Software Advice reviews, Motive Capterra reviews and Motive G2 reviews) and summarised the main points below.
- Easy-to-use interface and driver-friendly app.
- Excellent and responsive customer support
- The comprehensive reporting features are highly valued.
- Safety features, especially driver coaching and dashcam footage, are praised for accident prevention and exoneration.
- Effective GPS tracking for accurate location monitoring and ETA updates.
- The accident videos are not long enough.
- Customer service isn’t always helpful and resolution times can be slow.
- Billing and pricing issues require manual monitoring.
- There are frequent connectivity issues with the ELDs, especially for drivers out of the city.
- Some users feel misled by sales representatives regarding pricing and contract terms.
Motive pricing
The commentary is based on 102 reviews from Motive Capterra reviews, Motive G2 reviews, Motive GetApp reviews and Motive Software Advice reviews.
Motive's pricing is considered competitive by some users, offering good value for its features. However, other users find it expensive, especially for smaller businesses or owner-operators. Several negative reviews mention billing issues, unexpected charges, and difficulty canceling subscriptions.
Users sentiment
Motive alternatives
motive vs SamsaraBetter suited for larger enterprises and has more momentum. Broader industry applicability including healthcare, retail, and government. A strong Samsara alternative for fleet management.Read more
Azuga FleetBetter fit for industries like healthcare, ecommerce, and retail. Has a driver rewards program. Motive is growing faster.Read more
Cin7 OmniBetter for retail, consumer goods, and manufacturing businesses needing inventory and sales management across various channels. Grows faster than Motive and offers EDI integration, which simplifies transactions with large retailers. However, users report slow customer support and software bugs. A strong Cin7 Omni alternative for fleet management.Read more
PandoBetter for managing shipping and logistics for larger companies in manufacturing and consumer goods. More positive pricing sentiment. Users report excellent customer support and seamless ERP integrations.Read more
QuickBooks OnlineBetter for managing finances of small to medium businesses. A QuickBooks Online alternative, Motive, focuses on fleet management for the transportation, construction, and field services industries.Read more
GoCometBetter for managing freight and shipping operations. More suitable for industries like pharmaceuticals, automotive, and consumer goods. Caters to mid-size and large businesses.Read more
Motive FAQ
What is Motive and what does Motive do?
Motive is a cloud-based fleet management software offering GPS tracking, dashcams, vehicle diagnostics, and driver safety features. It helps businesses improve driver safety, optimize fuel consumption, and streamline fleet operations, ultimately boosting productivity and profitability. It's ideal for transportation and logistics companies.
How does Motive integrate with other tools?
Motive integrates with various platforms, including KeepTruckin, Samsara, and Verizon Connect. It also offers open APIs and webhooks, facilitating connections with other fleet management tools and software. This allows for seamless data exchange and workflow automation.
What the main competitors of Motive?
Motive's main competitors include Samsara, Azuga Fleet, and GPS Trackit. These platforms offer similar fleet management functionalities, such as GPS tracking, driver behavior monitoring, and vehicle diagnostics. Samsara focuses on comprehensive physical operations management, while Azuga and GPS Trackit specialize in fleet tracking and optimization.
Is Motive legit?
Motive is a legitimate fleet management software. User reviews highlight its ease of use, comprehensive reporting, and effective safety features. However, some users have reported issues with customer service, billing, and ELD connectivity. Consider these factors when evaluating if Motive is safe and suitable for your needs.
How much does Motive cost?
I couldn't find pricing details for Motive. For the most current pricing information, it is recommended to visit the vendor's website or contact their sales team.
Is Motive customer service good?
Motive customer service receives mixed reviews. While many users praise the helpfulness and responsiveness of the support team, others have experienced unhelpful agents and slow resolution times. Some also report difficulty understanding support staff due to language barriers.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.