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Samsara description
Samsara provides cloud-based software for managing physical operations. It helps companies with large fleets of vehicles or mobile workers improve safety, efficiency, and sustainability. Imagine tracking vehicles in real-time, monitoring driver behavior, and optimizing routes - all from one platform. That's a glimpse of what Samsara offers. Companies like DHL and XPO use Samsara to gain insights into their operations and make data-driven decisions. If you're looking for a way to streamline your physical operations and improve your bottom line, Samsara is worth considering.
Who is Samsara best for
Samsara is a cloud-based platform ideal for companies with physical operations, particularly those managing fleets or mobile workforces. Users praise Samsara's real-time vehicle tracking and user-friendly interface. While some experience occasional bugs and GPS inaccuracies, many appreciate the comprehensive data and driver safety features. Samsara helps businesses improve safety, efficiency, and sustainability.
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Best fit for medium and large businesses with 1000+ employees.
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Ideal for Transportation & Logistics, Manufacturing, and Energy sectors.
Samsara features
| Supported Samsara supports real-time GPS tracking, routing, fuel and maintenance management, and is developing EV management solutions. |
| Supported Samsara provides HOS tracking features as part of its fleet management solution. |
| Supported Samsara provides real-time vehicle tracking capabilities through its GPS tracking system, offering live-to-the-second location data, geofencing, and a refresh rate of as low as 30 seconds. |
| Supported Samsara supports driver behavior monitoring, including speeding, harsh braking, and harsh acceleration, through real-time alerts, in-cab notifications, and coaching mechanisms. |
| Supported Samsara provides route optimization tools that can generate optimal routes for deliveries, including real-time tracking and adaptability for efficient route planning. It also allows integration with other route planning and TMS tools. |
| Supported Samsara supports smart trailers with real-time tracking, alerts, temperature monitoring, and flexible deployment. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Scalability
Samsara reviews
We've summarised 603 Samsara reviews (Samsara GetApp reviews, Samsara Software Advice reviews, Samsara TrustPilot reviews, Samsara Capterra reviews and Samsara G2 reviews) and summarised the main points below.
- Real-time vehicle tracking is highly praised, providing accurate location data and timely updates.
- The system is user-friendly and easy to navigate for both administrators and drivers.
- Comprehensive data capture and reporting features provide valuable insights into fleet operations.
- The driver safety features, including in-cab alerts and driver scorecards, are effective in promoting safe driving practices.
- Occasional service bugs can cause cameras to go offline and vehicles to be incorrectly listed as offline.
- GPS location can be inaccurate, sometimes showing vehicles on the wrong road.
- Some users find the routing feature to be more suited for regular deliveries and less useful for industries with unpredictable routes.
- The video playback speed cannot always be slowed down enough for detailed review.
Samsara pricing
The commentary is based on 84 reviews from Samsara Capterra reviews, Samsara G2 reviews, Samsara GetApp reviews, Samsara Software Advice reviews and Samsara TrustPilot reviews.
The pricing page requires selecting asset types before displaying pricing information.
Users sentiment
See the Samsara pricing page.
Samsara alternatives
samsara vs MotiveBetter suited for smaller businesses and those in the transportation and logistics industries. This Samsara competitor is growing faster and offers a more driver-friendly experience, though some users report connectivity issues and billing discrepancies. It is a strong Motive alternative.Read more
Motive Data Management PlatformMore focused on trucking and logistics, construction, and field services. Has more momentum based on website traffic data. A Samsara competitor and alternative.Read more
GeoOpBetter for smaller trade and service businesses. Focuses on job scheduling, real-time tracking, invoicing, quoting, and team communication. Has grown faster recently.Read more
FarEyeBetter for retail, e-commerce, consumer goods, and last-mile delivery. Grows significantly faster than Samsara. Lower ratings on Glassdoor. A strong Samsara competitor and FarEye alternative for delivery management.Read more
Fleet CompleteBetter for smaller businesses and those in finance, ecommerce, retail, or government. Fleet Complete has broader industry applicability as a Samsara alternative and competitor.Read more
Descartes MacroPointBetter for shipment tracking across diverse carriers. A strong Descartes MacroPoint alternative for those prioritizing real-time visibility and proactive notifications. Wider carrier network and integrations are key differentiators.Read more
Samsara FAQ
What is Samsara and what does Samsara do?
Samsara offers cloud-based software for managing physical operations, particularly for companies with large vehicle fleets or mobile workforces. It provides real-time vehicle tracking, driver behavior monitoring, route optimization, and other features to improve safety, efficiency, and sustainability. Samsara is a popular choice for industries like transportation and logistics.
How does Samsara integrate with other tools?
Samsara integrates with other tools through open APIs and pre-built integrations with popular platforms. This allows for seamless data flow with existing systems, enhancing functionality and providing a unified platform for managing operations. It connects with various route planning and TMS tools.
What the main competitors of Samsara?
Samsara's main competitors include Motive, Fleet Complete, and GeoOp. These platforms offer similar functionalities such as fleet tracking, driver management, and operational insights. Other alternatives like FarEye specialize in delivery management, while GoComet focuses on freight and shipping.
Is Samsara legit?
Yes, Samsara is a legitimate cloud-based software company specializing in operations management. They offer real-time tracking, driver behavior monitoring, and route optimization for improved safety and efficiency. Samsara is trusted by major companies like DHL and XPO.
How much does Samsara cost?
Samsara doesn't publicly disclose pricing. Contact their sales team for a customized quote based on your specific needs and fleet size. Consider factors like product worth and potential ROI when evaluating.
Is Samsara customer service good?
Samsara's customer service receives mixed reviews. While many users praise the helpful and responsive support team, some have experienced slow response times and difficulty resolving complex issues. Others note excellent support during onboarding but find ongoing support less helpful.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.