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Microsoft Entra ID

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Company health

Employee growth
3% increase in the last year
Web traffic
11% decrease in the last quarter

Ratings

G2
4.5/5
(774)

Microsoft Entra ID description

Microsoft Entra ID is a comprehensive security solution designed to manage employee access to company resources. It allows employees to use a single login for all approved applications, both on-site and in the cloud. Entra ID strengthens security through multi-factor authentication and detailed access controls, while simplifying user management for administrators. It aims to provide a secure and streamlined experience for businesses of all sizes by centralizing identity management and enhancing protection against unauthorized access.


Who is Microsoft Entra ID best for

Microsoft Entra ID simplifies employee access management with a single login for all approved applications. Users appreciate the streamlined Active Directory integration and robust MFA, but some find setup complex and licensing costly. It's best for Microsoft-centric businesses needing centralized identity management.

  • Best for small, medium, and large enterprises.

  • Ideal for IT, but suitable for most industries.


Microsoft Entra ID features

Type in the name of the feature or in your own words tell us what you need
Supported

Microsoft Entra ID supports Single Sign-On (SSO), allowing access to multiple applications with one set of credentials.

Supported

Admins can reset user passwords.

Supported

Microsoft Entra ID can create new user accounts via automated user provisioning.

Supported

Microsoft Entra ID supports multi-factor authentication for enhanced security.

Supported

Entra ID allows creating and managing various user groups, including security and Microsoft 365 groups.

Supported

Entra ID allows administrators to control access based on roles and permissions.

Supported

Entra ID supports role-based access control, allowing assignment of different permissions to different roles.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Strongly negative
-0.74

Customer Service

Rather positive
+0.36

Ease of Use

Strongly positive
+0.79

Reliability and Performance

Rather positive
+0.6

Ease of Implementation

Neutral
+0.16

Scalability

Rather positive
+0.3

Microsoft Entra ID reviews

We've summarised 769 Microsoft Entra ID reviews (Microsoft Entra ID G2 reviews) and summarised the main points below.

Pros of Microsoft Entra ID
  • Streamlined connection with on-premises Active Directory for seamless hybrid identity management.
  • Built-in roles and the option for custom roles provide flexibility in access management.
  • Strong multi-factor authentication (MFA) enhances security and protects against unauthorized access.
  • Self-service password reset (SSPR) empowers users and reduces IT support requests.
  • Single sign-on (SSO) simplifies access to various applications and resources.
Cons of Microsoft Entra ID
  • Occasional delays in receiving push notifications, especially for Azure Virtual Machines.
  • Complexity in setup and configuration, especially for organizations without dedicated IT resources.
  • Limited customization options, especially for user interface and branding.
  • High licensing costs for premium features like P2 licenses.

Microsoft Entra ID pricing

The commentary is based on 119 reviews from Microsoft Entra ID G2 reviews.

Microsoft Entra ID offers robust identity and access management capabilities, including SSO and MFA, with seamless Microsoft product integration. However, reviews frequently mention the cost of premium features as a significant drawback, particularly for smaller organizations. Some users find the complexity and licensing structure confusing.

Users sentiment

Strongly negative
-0.74

Microsoft Entra ID alternatives

  • Logo of JumpCloud
    JumpCloud
    Better for mid-sized companies with diverse IT environments. Focuses on simplifying IT management across different operating systems including Windows, Mac, Linux, iOS, and Android. Has more momentum currently. Some users mention occasional performance issues and slow UI.
    Read more
  • Logo of PingFederate
    PingFederate
    Better for large enterprises with complex security needs. Has faster employee growth momentum. A Microsoft Entra ID competitor, PingFederate offers highly customizable access management but can be complex to troubleshoot. Users appreciate its seamless access but find the documentation challenging.
    Read more
  • Logo of Okta
    Okta
    Better for broader access management needs, including customer identity management. Easier to use, but more expensive and has some documentation shortcomings. A Microsoft Entra ID competitor.
    Read more
  • Logo of Okta Workforce Identity
    Okta Workforce Identity
    Better for medium-sized businesses and enterprises. Has experienced significantly faster employee growth, indicating strong momentum. Users highlight the easy-to-use mobile app and seamless SSO/MFA. However, some users find implementation challenging and pricing confusing. A Microsoft Entra ID competitor and alternative.
    Read more
  • Logo of Auth0 by Okta
    Auth0 by Okta
    Better for developers and smaller businesses needing customizable authentication. Negative pricing sentiment and more difficult configuration for advanced features. Easier implementation but has subpar customer support.
    Read more
  • Logo of IT Glue
    IT Glue
    Better for IT documentation and knowledge management for MSPs. More focused on password management, asset tracking, and process documentation. Rated higher by users on G2 and Capterra. Less suitable for Healthcare, Real Estate & Construction, and Professional Services.
    Read more

Microsoft Entra ID FAQ

  • What is Microsoft Entra ID and what does Microsoft Entra ID do?

    Microsoft Entra ID is a cloud-based identity and access management (IAM) service that helps manage employee access and protect digital identities. It offers features such as single sign-on, multi-factor authentication, and conditional access to enhance security and streamline user access to applications and resources.

  • How does Microsoft Entra ID integrate with other tools?

    Microsoft Entra ID integrates with thousands of pre-integrated cloud applications for single sign-on (SSO). It also connects with on-premises directories and other identity providers, enabling hybrid identity management and centralized access control.

  • What the main competitors of Microsoft Entra ID?

    Top alternatives to Microsoft Entra ID include Okta Workforce Identity, PingFederate, JumpCloud, and IBM Security Verify. These solutions offer similar identity and access management features, such as single sign-on and multi-factor authentication.

  • Is Microsoft Entra ID legit?

    Microsoft Entra ID is a legitimate and safe identity and access management solution. It offers robust security features like multi-factor authentication and single sign-on, simplifying access for users while enhancing security against unauthorized access. It's trusted by many businesses for streamlined identity management.

  • How much does Microsoft Entra ID cost?

    Microsoft Entra ID offers several editions with varying features and pricing. The Free edition is available at no cost, while the P1 and P2 editions offer advanced features at different price points. Contact Microsoft for specific pricing details.

  • Is Microsoft Entra ID customer service good?

    Microsoft Entra ID customer support receives mixed reviews. While some users praise the helpful and responsive support, others express frustration with slow response times and difficulty reaching support. A few users mention helpful documentation and a strong Microsoft community.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.