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Mention Me description
Mention Me is a software platform designed to help businesses leverage customer advocacy for growth. It uses technology to identify a company's biggest fans and then provides tools to turn those customers into advocates. Mention Me offers different plan levels to accommodate various business needs, from basic referral programs to sophisticated advocacy initiatives integrated with marketing automation. The platform aims to increase customer loyalty and drive revenue through word-of-mouth marketing and referrals. Mention Me is a good fit for mid-sized companies in industries like fashion, food and beverage, and health and beauty.
What companies are using Mention Me?
Who is Mention Me best for
Mention Me is a customer advocacy platform that helps businesses turn their biggest fans into brand advocates. Ideal for mid-sized e-commerce and retail businesses, Mention Me offers tools for referral programs, personalized campaigns, and in-depth analytics. Users praise the platform's user-friendliness and robust reporting, but some have reported issues with referral discount fulfillment and customer support.
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Best fit for mid-sized companies.
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Ideal for e-commerce and retail businesses.
Mention Me features
| Supported Customers can be segmented based on shared characteristics using the AI-powered platform. |
| Supported Mention Me integrates with marketing automation platforms like Klaviyo and Attentive, and syncs customer data to enrich profiles. |
| Supported Mention Me offers tools to create and manage referral programs, enabling tracking of member referrals and applicant generation. |
| Supported Mention Me enables building and managing customer advocacy programs. |
| Supported Personalized campaigns are supported via segmentation and multi-channel features. |
| Supported Mention Me tracks referrals, predicts referral likelihood, and analyzes sentiment, impacting sales and engagement. |
Mention Me reviews
We've summarised 73 Mention Me reviews (Mention Me TrustPilot reviews and Mention Me G2 reviews) and summarised the main points below.
- Excellent and responsive account management, consistently praised.
- User-friendly and intuitive platform for managing referrals.
- Robust reporting and analytics dashboards.
- Effective A/B testing capabilities for campaign optimization.
- Seamless integration with various e-commerce platforms.
- Referral discounts are frequently not honored or delayed.
- Difficult to contact customer support; emails with common providers are often blocked.
- Platform is prone to fraudulent activities and self-referrals.
- Limited platform flexibility and customization, especially for non-e-commerce businesses.
Mention Me pricing
The commentary is based on 7 reviews from Mention Me G2 reviews.
Mention Me is generally considered a valuable referral marketing platform with good ROI, despite some users finding it expensive, particularly smaller businesses. Several reviews mention added costs for premium features or additional markets. However, the overall sentiment suggests the platform provides good value, boosting customer acquisition and loyalty.
See the Mention Me pricing page.
Mention Me alternatives
CelloBetter fit for software companies, especially in finance and IT, but less suitable for hospitality, professional services, and automotive. Focuses on referral programs with automated rewards and customizability.Read more
Sprinklr SocialBetter for larger enterprises managing complex social media strategies. Wider industry applicability. More focused on social media management, offering AI-powered insights and automation. Has more momentum in terms of website traffic growth.Read more
ZealotBetter for enterprise businesses. Has more momentum based on employee growth and website traffic. Focuses on customer advocacy programs and testimonials. A Zealot alternative.Read more
impact.comBetter fit for managing all marketing partnerships, including affiliates and influencers. Suitable for a wider range of industries and company sizes, including large enterprises. Users praise the user-friendly interface and in-depth data analysis. However, some users report issues with inaccurate tracking and slow support responses.Read more
SwaybaseBetter for employee advocacy on social media. Easier to use, with transparent pricing and high customer satisfaction.Read more
PartnerStackBetter for B2B SaaS companies seeking broader partnerships beyond referrals. Has a larger partner network and focuses on driving revenue growth through diverse collaborations. Growing faster than Mention Me.Read more
Mention Me FAQ
What is Mention Me and what does Mention Me do?
Mention Me is a customer advocacy platform that helps businesses turn their biggest fans into brand advocates. It provides tools for referral programs, personalized campaigns, and impact tracking. Mention Me is ideal for mid-sized businesses in e-commerce and retail seeking growth through word-of-mouth marketing.
How does Mention Me integrate with other tools?
Mention Me integrates with marketing automation platforms like Klaviyo and Attentive, syncing customer data to enrich profiles. It also supports integrations with various CRM systems to enhance customer relationship management.
What the main competitors of Mention Me?
Mention Me's top competitors include Sprinklr Social, Zealot, and PartnerStack. While Mention Me focuses on referral programs and customer advocacy, these alternatives offer broader social media management, partnership development, and comprehensive customer experience solutions. Other competitors like Birdeye, Awin, and Tracknow provide similar referral and affiliate marketing functionalities.
Is Mention Me legit?
Yes, Mention Me is a legitimate platform. It's known for its user-friendly interface and robust reporting capabilities. However, some users have reported issues with referral discount honorability and customer support responsiveness. Consider these points when evaluating if Mention Me is safe and right for your business.
How much does Mention Me cost?
I couldn't find pricing details for Mention Me. For the most current pricing information, it's best to contact Mention Me directly or visit their website.
Is Mention Me customer service good?
Customers consistently praise Mention Me's account management as excellent and responsive. The platform is generally considered user-friendly, and its robust reporting and analytics are appreciated. However, some users have reported difficulties with referral discount fulfillment and limited platform flexibility.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.