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MARVIN description
MARVIN is an AI-powered virtual assistant designed to help businesses automate their sales process. It uses conversational AI to understand customer needs, recommend products or services, and even process sales. MARVIN offers real-time analytics to track customer interactions and provide insights into customer behavior. This allows businesses to offer 24/7 support and potentially increase their sales opportunities.
Who is MARVIN best for
MARVIN is an AI-powered virtual assistant designed to automate sales processes. It uses conversational AI to understand customer needs, recommend products and services, and process sales, offering 24/7 support. Real-time analytics provide insights into customer behavior. This can potentially increase sales opportunities. G2 reviewers rate it 4.3/5 stars.
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Best fit for small to medium businesses seeking sales automation.
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Ideal for e-commerce, retail, and real estate companies.
MARVIN features
| Supported Marvin offers AI-powered chatbots for automated conversations and instant responses. |
MARVIN alternatives
ChatLingualBetter for enterprise companies needing multilingual support. Focuses on translation and multi-channel integration, rather than sales automation.Read more
AttentionBetter for enterprise sales teams. Focuses on sales call analysis and coaching, rather than automated sales conversations. Has significantly more momentum currently.Read more
Nice.ChatBetter ratings and more user reviews are available. Specifically designed for e-commerce businesses. Focuses on live chat and sales conversions. Users appreciate real-time interaction and sales increase, but dislike the pricing and limited customization.Read more
ConversicaBetter fit for medium and enterprise businesses, especially in finance, banking, insurance, software, IT, telecommunications, and automotive. Boasts highly-rated customer support, easy setup, and effective AI conversations. However, pre-built conversation limitations and CRM integration challenges exist. A Conversica alternative for those seeking rapid growth.Read more
FreshdeskBetter for managing multiple support channels and automating ticketing. A Freshdesk alternative, Marvin is more sales-focused. Freshdesk has broader industry applicability.Read more
TiledeskBetter for larger businesses and a wider range of industries. Offers more customer support features like live chat and multi-channel integration. Tiledesk is a strong Marvin competitor and alternative with positive user reviews praising ease of use and robust features. However, Tiledesk has experienced slower growth recently.Read more
MARVIN FAQ
What is MARVIN and what does MARVIN do?
MARVIN is an AI-powered virtual assistant automating business sales processes. It uses conversational AI to understand customer needs, recommend products and services, and process sales, offering 24/7 support and boosting sales opportunities. Real-time analytics provide customer behavior insights.
How does MARVIN integrate with other tools?
There is no information available regarding specific integrations for MARVIN. It's designed for sales automation using conversational AI and offers real-time analytics.
What the main competitors of MARVIN?
Top alternatives to MARVIN include ChatLingual, Attention, Nice.Chat, Conversica, Freshdesk, and Tiledesk. These competitors offer similar AI-powered solutions for sales automation, customer service, and live chat, catering to various business needs and sizes.
Is MARVIN legit?
MARVIN appears to be a legitimate AI sales automation tool. With positive website traffic growth and expanding employee numbers, it shows promising signs. The G2 rating of 4.3/5 also suggests user satisfaction. If you're considering MARVIN, exploring alternatives like ChatLingual or Attention might also be beneficial.
How much does MARVIN cost?
I couldn't find pricing details for MARVIN. For the most accurate pricing information, please visit the vendor's website or contact their sales team. Is MARVIN worth it? Determine that after researching its price.
Is MARVIN customer service good?
MARVIN's customer service receives positive feedback, with users highlighting the AI's ability to effectively handle customer conversations, freeing up human agents to focus on high-value clients. However, some users suggest that the analytics features could be improved.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.