Last updated on
Ratings
ChatLingual description
ChatLingual is a cloud-based customer service platform that helps businesses provide support in over 100 languages. Using artificial intelligence, it translates customer messages in real-time, allowing your English-speaking agents to understand and respond in any language. This can save your company money by reducing the need for multilingual agents and expanding your customer base without language limitations. ChatLingual integrates with popular CRM platforms and offers various deployment options to fit your needs.
Who is ChatLingual best for
ChatLingual is a cloud-based platform that uses AI to translate customer messages in real time, allowing agents to support customers in over 100 languages. This eliminates the need for multilingual agents, saving businesses money and expanding their customer base. ChatLingual integrates with popular CRM platforms like Salesforce and offers flexible deployment options.
-
Best for enterprise businesses.
-
Ideal for global businesses seeking to enhance customer support.
ChatLingual features
| Supported ChatLingual integrates with major CRM systems like Salesforce, Oracle, ServiceNow, and others. |
| Supported ChatLingual supports over 100 languages for customer service. |
| Supported ChatLingual offers real-time translation across various digital channels. |
ChatLingual alternatives
ClaudeBetter for coding, creative content generation, and reasoning tasks. A ChatLingual alternative geared towards broader AI assistance.Read more
AsklySupports fewer languages and has less momentum. Better for small to medium businesses focused on social media integration for customer support. A ChatLingual competitor and alternative.Read more
TiledeskMore focused on chatbot automation and live chat. Open-source and enterprise options available. Integrates with websites and messaging apps.Read more
ConfluenceBetter for project documentation and team collaboration. More suitable for internal knowledge management.Read more
Chat BreezesBetter for managing social commerce interactions, especially across multiple platforms. Focuses on small to medium businesses in e-commerce. Positive user reviews highlight streamlined communication and cost-effectiveness.Read more
IntentoSupports more languages for translation (650+ vs 100+). Broader application beyond customer support, encompassing localization and internal communications.Read more
ChatLingual FAQ
What is ChatLingual and what does ChatLingual do?
ChatLingual is a cloud-based customer service platform utilizing AI. It offers real-time translation in over 100 languages, enabling English-speaking agents to support customers globally. This reduces the need for multilingual agents, expands your customer base, and integrates with popular CRM platforms.
How does ChatLingual integrate with other tools?
ChatLingual integrates with major CRM systems, including Salesforce, Oracle, and ServiceNow. This product integration enhances customer relationship management by enabling real-time translation and multilingual support within existing workflows.
What the main competitors of ChatLingual?
Alternatives to ChatLingual include Zendesk Support Suite, Salesforce Service Cloud, Intento, Askly, and Tiledesk. These platforms offer similar features, such as multilingual support, AI-powered chatbots, and CRM integrations, catering to businesses seeking enhanced customer service solutions.
Is ChatLingual legit?
ChatLingual appears to be a legitimate platform. It integrates with popular CRM systems and offers real-time translation in over 100 languages, potentially streamlining customer service and broadening your customer base. G2 gives it a 4.3/5 rating based on 14 reviews.
How much does ChatLingual cost?
I couldn't find pricing details for ChatLingual. For the most accurate pricing information, I recommend checking their official website or contacting their sales team directly.
Is ChatLingual customer service good?
ChatLingual receives positive feedback for its effectiveness in multilingual customer support. Users highlight its ease of implementation and ability to reduce language barriers, leading to quicker query resolution and improved customer satisfaction. Some users mention unsupported languages as a drawback.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.