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Conversica description
Conversica provides AI-powered assistants designed to help businesses improve sales, marketing, and customer success. These assistants engage in human-like conversations with potential and existing customers through email and chat, helping to qualify leads, schedule appointments, and collect feedback. Conversica integrates with existing business software and promises to increase efficiency and revenue by automating tasks and personalizing customer interactions at scale.
Who is Conversica best for
Conversica is an AI-powered assistant ideal for sales, marketing, and customer success teams. It automates conversations with leads and customers via email and chat. Users praise its automated lead qualification and helpful support, while some note limitations with pre-built conversations and CRM integrations. Conversica is best for businesses wanting to personalize customer interactions at scale.
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Best fit for small to medium-sized businesses (SMBs) and enterprises.
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Ideal for Finance, Banking, Insurance, Software, IT, Telecommunications, and Automotive industries.
Conversica features
| Supported Conversica collects customer feedback to understand their experiences. Employee feedback collection is not mentioned. |
| Supported Conversica offers appointment scheduling with personalized links and calendar integration. |
| Supported Conversica integrates with CRM systems to streamline sales processes, enhance communication, and centralize information. |
We evaluate the sentiment that users express about non-functional aspects of the software
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Conversica reviews
We've summarised 183 Conversica reviews (Conversica GetApp reviews, Conversica Capterra reviews and Conversica G2 reviews) and summarised the main points below.
- AI-powered conversations are effective.
- Automated lead qualification saves time.
- Easy setup and integration with some CRMs.
- Helpful customer support.
- Pre-built conversations have some limitations.
- CRM integrations can be improved.
- Dashboard can be slow.
- Difficult to remove uninterested customers.
Conversica pricing
The commentary is based on 11 reviews from Conversica G2 reviews.
Conversica's pricing is generally considered expensive, but many users report a positive ROI, finding it worthwhile despite the high cost. Customizable plans are available to accommodate various budgets and needs, allowing users to tailor the service to their expected ROI.
Users sentiment
Conversica alternatives
HubSpot Marketing HubBetter for inbound marketing and broader marketing functionalities. A larger user base suggests wider adoption. Caters to a wider range of industries. More established and has more momentum.Read more
MARVINBetter for smaller businesses focused on sales process automation. More focused on e-commerce and retail. Has fewer integrations and features. Growing faster than Conversica.Read more
HubSpot Sales HubBetter for mid-sized businesses. Offers broader industry fit, particularly within Manufacturing, Education, Real Estate, Hospitality, Transportation & Logistics, and Non-profit & Government sectors. Users praise its user-friendly interface and seamless integrations, but note the cost and some limitations with the mobile app and reporting. A strong Conversica alternative, HubSpot Sales Hub competitor.Read more
Terminus ABM PlatformBetter for ABM and targeting specific accounts. Geared towards mid-sized to enterprise B2B companies, particularly those focused on marketing and sales. Higher rated by users on G2. Has more website traffic momentum.Read more
AttentionBetter for sales teams wanting to analyze calls and improve coaching. Has more momentum based on employee growth.Read more
ActiveCampaignBetter for smaller businesses needing marketing automation and CRM. Wider industry applicability. More integrations. Has more momentum based on employee growth.Read more
Conversica FAQ
What is Conversica and what does Conversica do?
Conversica offers AI-powered assistants that engage customers through email and chat, automating lead qualification, appointment scheduling, and feedback collection. It integrates with business software to boost efficiency and revenue through personalized customer interactions.
How does Conversica integrate with other tools?
Conversica integrates with existing business software, including CRM systems, through APIs and pre-built integrations. This allows for streamlined data flow, enhanced communication, and centralized information management, ultimately improving sales and marketing efficiency.
What the main competitors of Conversica?
Top alternatives to Conversica include HubSpot Marketing Hub, ActiveCampaign, and Drift. These platforms offer similar features such as AI-powered chat, email automation, and lead qualification. Other competitors like MARVIN focus on sales automation, while ClickUp provides a broader work management solution.
Is Conversica legit?
Yes, Conversica is a legitimate software company. They offer AI-powered sales and marketing assistants, boasting easy setup and helpful customer support. However, some users mention limitations with pre-built conversations and CRM integrations. Consider these points when evaluating Conversica for your needs.
How much does Conversica cost?
I couldn't find pricing details for Conversica. For the most accurate pricing information, it's best to contact Conversica directly. This will allow you to discuss your specific needs and obtain a tailored quote.
Is Conversica customer service good?
Conversica's customer service receives positive feedback. Users praise the helpful and responsive support team, particularly during implementation and ongoing optimization. While some users mention slow response times, the overall sentiment towards Conversica's customer service is favorable.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.