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Lumos description
Lumos is a software platform designed to help IT and security teams manage access to company software and data. It helps control software costs, automates access requests for employees, and ensures only authorized users have access to specific applications. Lumos aims to streamline IT operations, improve security against data breaches, and ensure compliance with industry regulations. Companies use Lumos to gain visibility into software usage, automate tasks like employee onboarding and offboarding, and reduce IT support tickets.
What companies are using Lumos?
Who is Lumos best for
Lumos streamlines IT operations by automating access requests, managing software licenses, and enhancing security. Users praise its automated access provisioning and clear visibility into software usage. However, some users mention limited integrations and occasional bugs. Lumos is best for medium-sized companies seeking to improve IT efficiency and security.
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Best fit for medium-sized companies.
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No industry-specific fit data available.
Lumos features
| Supported Lumos automates the entire employee offboarding process, including access revocation and asset recovery. |
| Supported Lumos offers a centralized platform to manage SaaS applications, licenses, and subscriptions. |
| Supported Lumos automates employee onboarding, including setting up apps before the first day. |
Lumos reviews
We've summarised 51 Lumos reviews (Lumos G2 reviews) and summarised the main points below.
- Automates access requests and provisioning, saving IT time and effort.
- Provides clear visibility into software usage and SaaS spend.
- Streamlines user access reviews for compliance requirements.
- User-friendly interface for both admins and end-users.
- Excellent customer support, responsive to feedback and issues.
- Limited integrations with some commonly used SaaS apps.
- Lack of ability to display security information (e.g., SOC 2 compliance) within the app.
- Some reporting features (e.g., savings reporting) are still immature.
- Occasional bugs and hot fixes, especially with newer features and integrations.
- Pricing information not readily available on the website.
Lumos pricing
The commentary is based on 9 reviews from Lumos G2 reviews.
Lumos's pricing isn't publicly available, requiring potential customers to contact them directly. While one review mentions reasonable pricing, the lack of transparency makes comparisons challenging. This suggests a need for clearer pricing information on their website.
See the Lumos pricing page.
Lumos alternatives
JumpCloudBetter for mid-sized companies with diverse IT environments. Has broader industry coverage. JumpCloud is growing faster and has more momentum. Users highlight strong security and cross-OS device management but note occasional performance issues and a complex UI. More negative pricing sentiment.Read more
SailPointBetter suited for enterprise companies. Has slower momentum. Lower rated by users. More complex setup.Read more
BetterCloudBetter suited for IT departments managing diverse cloud applications. Focuses on SaaS spend optimization and no-code workflow automation. Has broader industry applicability but slower momentum. More established, with mixed user reviews regarding cost and platform consistency.Read more
RipplingBetter suited for companies with global operations. Broader industry applicability. More features for HR and finance teams. Has more momentum based on website traffic and employee growth. More user reviews available.Read more
SolarWinds Service DeskBetter for IT support and asset management. Caters to a wider range of industries. More positively reviewed by users.Read more
TrioBetter for mobile device management, especially Apple devices. More suitable for small to medium-sized businesses. Has much faster momentum currently. Positive user feedback highlights ease of use and great customer support.Read more
Lumos FAQ
What is Lumos and what does Lumos do?
Lumos is a software platform that streamlines IT operations and enhances security by managing access to company software and data. It automates access requests, controls software costs, and ensures only authorized users access specific applications. Lumos helps improve visibility into software usage and simplifies onboarding and offboarding.
How does Lumos integrate with other tools?
Lumos integrates with other tools, but users have noted limited integrations with some commonly used SaaS apps as a drawback. More information on specific integrations isn't readily available.
What the main competitors of Lumos?
Top alternatives to Lumos include JumpCloud, SailPoint, BetterCloud, Rippling, SolarWinds Service Desk, and Trio. These competitors offer similar functionalities such as SaaS management, access control, and IT automation, catering to various business needs and sizes.
Is Lumos legit?
Lumos is a legitimate software platform. User reviews highlight its automated access provisioning, clear visibility into software usage, and user-friendly interface. While some users mention limited integrations and occasional bugs, Lumos appears to be a safe and useful tool for managing software access.
How much does Lumos cost?
I couldn't find pricing details for Lumos. For the most current information on product pricing and whether Lumos is worth the investment, visit the vendor's website.
Is Lumos customer service good?
Lumos's customer service receives overwhelmingly positive feedback. Users consistently praise the support team's responsiveness, helpfulness, and willingness to go the extra mile, even customizing solutions. While some mention occasional bugs, the Lumos team is commended for quickly addressing and resolving any issues.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.