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SailPoint description
SailPoint is a software solution designed to manage and secure user access to your company's data and applications, particularly in cloud environments. It helps you control who has access to what, ensuring that only the right people have the appropriate level of access, for as long as they need it. This minimizes security risks and helps your company meet compliance requirements. SailPoint automates this process, making it easier to manage access even as your company grows and uses more cloud-based tools.
Who is SailPoint best for
SailPoint helps manage and secure user access to data and applications, especially in cloud environments. Automating access reviews and policy enforcement, SailPoint streamlines identity governance and lifecycle management. While initial setup can be complex, users praise its comprehensive reporting and extensive connector library.
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Best for medium to large enterprises needing robust identity governance.
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Ideal for security-conscious industries like finance, healthcare, and technology.
SailPoint features
| Supported SailPoint integrates with SIEM, ITSM and other security tools via APIs and event triggers. |
| Supported SailPoint supports Zero Trust principles by focusing on identity security and least privilege access. |
| Supported SailPoint CIEM and ABAC features support granular access control, likely including buckets and objects. |
| Supported SailPoint supports privilege checking and risk assessment through its PAM module. |
We evaluate the sentiment that users express about non-functional aspects of the software
Ease of Use
Reliability and Performance
SailPoint reviews
We've summarised 76 SailPoint reviews (SailPoint G2 reviews) and summarised the main points below.
- Automates access reviews and policy enforcement.
- Streamlined identity governance and lifecycle management.
- Comprehensive reporting capabilities.
- Extensive connector library for various applications.
- Customization flexibility in IdentityIQ.
- Difficult initial setup and customization can be time-consuming.
- Limited developer community and online support resources.
- Occasional cache issues and unexpected behavior.
- Some features require advanced technical skills (Java, BeanShell).
- Limited customization in IdentityNow can be a bottleneck.
SailPoint pricing
The commentary is based on 4 reviews from SailPoint G2 reviews.
SailPoint offers robust identity governance and lifecycle management capabilities, but reviews indicate potential costs associated with professional services for troubleshooting and implementation. While setup can be lengthy, the long-term benefits include streamlined access control and improved security.
Users sentiment
SailPoint alternatives
WorkOSBetter for developers seeking simplified enterprise-grade features. Has significantly more momentum than SailPoint, based on website traffic and employee growth.Read more
BetterCloudBetter for IT departments managing multiple SaaS applications. Focuses on SaaS spend optimization and automated workflows, including onboarding and offboarding. Has broader industry applicability but lower ratings and slower momentum.Read more
Zilla SecurityEasier setup and implementation. Better customer support. More user-friendly. Geared towards companies of all sizes. Has positive pricing sentiment.Read more
OktaBetter for access management for both employees and customers. Easier to use, but more expensive and less suitable for enterprise companies needing granular access controls. Also, it has broader industry applicability.Read more
Google AuthenticatorBetter for individuals and smaller organizations seeking basic two-factor authentication. Simpler setup and free to use. A SailPoint alternative focused on two-factor authentication.Read more
EntitleBetter for temporary access management. More focused on medium-sized software/tech companies. SailPoint is growing faster.Read more
SailPoint FAQ
What is SailPoint and what does SailPoint do?
SailPoint is an identity security platform specializing in access management for cloud-based applications and data. It automates user access control, streamlines identity governance, and ensures compliance, particularly for medium to large enterprises. SailPoint helps organizations govern who has access to what, minimizing security risks and simplifying compliance.
How does SailPoint integrate with other tools?
SailPoint integrates with Security Information and Event Management (SIEM), IT Service Management (ITSM), and other security tools. This integration is achieved through APIs and event triggers, enabling seamless data exchange and automated responses to security events.
What the main competitors of SailPoint?
Top SailPoint competitors include Okta Workforce Identity, JumpCloud, BetterCloud, and Zilla Security. These alternatives offer similar identity governance and administration (IGA) features, focusing on access management, security, and compliance.
Is SailPoint legit?
Yes, SailPoint is a legitimate and safe identity security solution provider. They offer robust access management tools suitable for medium to large businesses, especially for those with stringent compliance needs. User reviews praise SailPoint's automation capabilities and comprehensive reporting.
How much does SailPoint cost?
I couldn't find specific pricing details for SailPoint. Contact SailPoint directly to obtain a customized quote based on your organization's needs and determine if the product's value aligns with its cost.
Is SailPoint customer service good?
Customer reviews on SailPoint's customer service are mixed. While some praise the responsiveness and expertise of the customer success managers and professional services team, others express frustration with slow support ticket resolution and the need for costly professional services engagements to address technical issues.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.