Last updated on
Company health
Ratings
LinkLive description
LinkLive is a cloud-based communication platform designed for mid-to-large businesses, particularly in sectors like finance and healthcare that need strong security. It lets you connect with customers through various channels like voice, video, text, and email all within a single platform. LinkLive aims to improve your customer service efficiency, reduce operational costs, and ensure secure communication for your team, no matter where they are located.
Who is LinkLive best for
LinkLive is a cloud-based communication platform for mid-sized businesses, especially in finance and healthcare, needing secure communication. It offers voice, video, text, email, and CRM integrations in one platform. LinkLive helps improve customer service, reduce costs, and ensure secure communication.
-
Ideal for medium-sized businesses.
-
Suited for finance and healthcare companies.
LinkLive features
| Supported LinkLive offers CRM integrations to unify communication and customer data, streamlining workflows and enhancing customer relationship management. |
| Supported LinkLive supports secure chat, file sharing via secure mail, and video calls. |
| Supported LinkLive uses AI to analyze conversations, providing insights into sentiment and agent performance for enhanced customer experience. |
| Supported LinkLive offers cloud contact center solutions designed to improve customer interactions and communication efficiency. |
| Supported LinkLive supports omnichannel communication including chat, SMS, voice, video, and secure mail. |
LinkLive pricing
See the LinkLive pricing page.
LinkLive alternatives
TeamViewer RemoteBetter for providing remote IT support and troubleshooting. A free version is available for personal use. More suitable for smaller businesses. TeamViewer Remote has broader industry applicability. It is growing faster than LinkLive. Users love its stability, user-friendly interface, and cross-platform compatibility but dislike its pricing, "free" version limitations, and recent UI changes. A strong TeamViewer Remote competitor and LinkLive alternative.Read more
FrontBetter suited for companies focused on customer service and team collaboration. Caters to a wider range of industries and business sizes. Has more momentum based on employee growth.Read more
Video RTCBetter for contact centers looking to integrate video calls into existing software. A LinkLive alternative focused on embedding communication features.Read more
L Squared HubBetter for internal communications, focusing on employee engagement and content distribution. A better fit for companies across all industries.Read more
Atlas SupportBetter suited for rapidly expanding businesses. Has higher ratings and is growing faster than LinkLive. Offers a broader range of integrations. A LinkLive competitor and alternative.Read more
LinkLive FAQ
What is LinkLive and what does LinkLive do?
LinkLive is a cloud-based communication platform offering secure omnichannel interactions including voice, video, and messaging. Designed for mid-size businesses, especially in finance and healthcare, it integrates with CRM systems and uses AI to improve customer experience and agent performance.
How does LinkLive integrate with other tools?
LinkLive integrates with CRM systems to unify communication and customer data. It also offers secure chat, file sharing, and video calls within its platform. AI-powered conversational intelligence analyzes conversations for insights to improve customer experience.
What the main competitors of LinkLive?
Top alternatives to LinkLive include Crexendo, Front, and TeamViewer Remote. Crexendo offers similar cloud communication tools, while Front focuses on shared inbox management for customer service. TeamViewer Remote specializes in secure remote access and support.
Is LinkLive legit?
Yes, LinkLive is a legitimate cloud-based communication platform. It offers secure communication features like secure chat and video calls, making it a safe option, especially for businesses in finance and healthcare. LinkLive integrates with CRM systems and uses AI for conversation analysis.
How much does LinkLive cost?
I couldn't find pricing details for LinkLive. Contact their sales team to get a customized quote and see if LinkLive is worth the investment for your needs. This will allow you to discuss product pricing and any potential discounts.
Is LinkLive customer service good?
There is no customer service information available for LinkLive.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.