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TeamViewer Remote description
TeamViewer Remote is a software solution designed for secure remote access and support, primarily aimed at small and medium-sized businesses. It allows you to access and control remote computers or mobile devices as if you were physically present, enabling IT support and troubleshooting from anywhere. This can be particularly useful for providing remote assistance to employees or resolving technical issues on unattended devices. A free version is available for personal use.
Who is TeamViewer Remote best for
TeamViewer is a remote access and support software ideal for small to medium businesses and IT professionals. Users praise its stable connections and cross-platform compatibility. However, some find the pricing high and the "free" version misleading. Despite occasional performance issues, it remains a popular choice for remote work and IT support.
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Ideal for small to medium-sized businesses needing remote access and support.
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A good fit for IT, but suitable for most industries needing remote access.
TeamViewer Remote features
| Supported TeamViewer enables users to view and interact with the screen of a remote device. |
| Supported TeamViewer enables users to view and control the desktop of a remote computer. |
| Supported TeamViewer enables users to connect to and control Windows devices using an encrypted connection. |
| Supported TeamViewer supports unattended remote access for continuous device availability and management. |
| Supported TeamViewer Remote supports Windows, Mac, Android, and Linux. |
| Supported TeamViewer allows quick remote support sessions using QuickSupport for users without TeamViewer installed. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Scalability
TeamViewer Remote reviews
We've summarised 4895 TeamViewer Remote reviews (TeamViewer Remote GetApp reviews, TeamViewer Remote Software Advice reviews, TeamViewer Remote Capterra reviews and TeamViewer Remote G2 reviews) and summarised the main points below.
- Stable and reliable remote connections, enabling access from anywhere
- User-friendly interface, easy to install and use
- Widely recognized and used, making it easy for clients to install and connect
- Cross-platform compatibility, allowing connections between various devices and operating systems
- Feature-rich, offering file transfer, chat, and video conferencing capabilities
- High cost of subscription
- False "free" claims: Many users feel misled by "free" service limitations
- Recent updates have made the user interface more complex and less intuitive
- Occasional performance issues with lag and dropped connections, especially on slower internet or older devices
- TeamViewer frequently flags personal use as commercial, forcing users to purchase a license
TeamViewer Remote pricing
The commentary is based on 459 reviews from TeamViewer Remote Capterra reviews, TeamViewer Remote G2 reviews, TeamViewer Remote GetApp reviews and TeamViewer Remote Software Advice reviews.
TeamViewer offers a free version for personal use. Paid plans are billed annually. Additional concurrent connections can be added to the Premium and Corporate plans. Add-ons can be added to enhance functionality.
Users sentiment
See the TeamViewer Remote pricing page.
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TeamViewer Remote has a free plan.
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TeamViewer Remote has a free trial.
TeamViewer Remote Access
Access up to 3 unattended devices. Includes remote printing, file transfer, phone support, and session recording.
TeamViewer Business
Access up to 200 unattended devices. Includes remote printing, file transfer, phone support, and session recording.
TeamViewer Premium
Access up to 300 unattended devices. Includes phone support, AI session insights, mass deployment, and standard integrations.
TeamViewer Corporate
Access up to 500 unattended devices. Includes phone support, AI session insights, mass deployment, and standard integrations.
TeamViewer Tensor
Fully customized license with additional features for enterprises, including SSO, Mobile SDK, and enterprise integrations.
TeamViewer Remote alternatives
teamviewer-remote vs CrankWheelBetter for sales teams needing instant screen sharing during calls. No downloads required for viewers. TeamViewer Remote alternative focused on sales demos and engagement tracking.Read more
Getscreen.meBetter for IT administration, remote support, and personal use. Browser-based, no installation needed. A more affordable TeamViewer Remote alternative.Read more
ClickUpBetter for comprehensive work management, project planning, and team collaboration. Not focused on remote access. Has a free plan.Read more
Zoho AssistBetter for businesses of all sizes and excels with larger enterprises. Geared towards IT support teams and MSPs. Has stronger momentum. Zoho Assist is a strong TeamViewer Remote competitor and alternative.Read more
TSplusBetter ease of implementation and scalability. A more affordable TeamViewer Remote alternative or competitor. Higher rated by users.Read more
Google MeetBetter for video conferencing and online meetings. Integrates with Google Workspace. Easier to use, especially for beginners. More affordable pricing plans. Suitable TeamViewer Remote alternative for larger meetings and collaboration.Read more
TeamViewer Remote FAQ
What is TeamViewer Remote and what does TeamViewer Remote do?
TeamViewer Remote is a remote access and support software enabling users to control remote computers and mobile devices from anywhere. It offers cross-platform compatibility, file transfer, and chat functionality. While praised for its reliable connections and user-friendly interface, some users find its pricing high and "free" version limitations misleading.
How does TeamViewer Remote integrate with other tools?
TeamViewer Remote integrates with various platforms, including Windows, Mac, Android, and Linux. It also offers features like file transfer, chat, and video conferencing, enhancing its collaborative capabilities. It allows for permanent device access and quick support sessions.
What the main competitors of TeamViewer Remote?
Top alternatives to TeamViewer Remote include Zoho Assist, Getscreen.me, and Atera. These competitors offer similar remote access and support features, often with different pricing models and functionalities catering to various business needs. Some users might find these alternatives more cost-effective or user-friendly.
Is TeamViewer Remote legit?
TeamViewer Remote is a legitimate software for remote access and support. It's known for stable connections and cross-platform support. However, users have raised concerns about pricing and recent updates that have made the interface more complex. Consider exploring alternatives if these are major concerns for you.
How much does TeamViewer Remote cost?
TeamViewer Remote offers multiple paid plans. The Remote Access plan costs $298.80 yearly. The Business, Premium, and Corporate plans cost $610.80, $1354.80, and $2758.80 per year, respectively. TeamViewer Tensor has custom enterprise pricing. Several add-ons are also available, but their pricing is not listed.
Is TeamViewer Remote customer service good?
TeamViewer's customer service receives mixed reviews. While some users praise the helpfulness and responsiveness of the support team, others have experienced slow response times and unhelpful generic replies, especially with licensing and billing issues.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.