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Video RTC description
Video RTC is a cloud-based platform that enables high-quality video and voice calls within other software. It seamlessly connects various technologies for a smooth user experience. This makes it ideal for contact centers looking to enhance communication through features like video conferencing, live chat, file sharing, and screen sharing, all without needing additional plugins. Video RTC focuses on providing a secure and reliable solution that can be scaled to meet the needs of your business.
Who is Video RTC best for
Video RTC is a cloud platform for integrating high-quality video and voice calls into software. Ideal for contact centers, it offers video conferencing, live chat, and file sharing without plugins. It's a secure and scalable solution for enhanced communication.
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Best for medium-sized businesses.
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Suitable for contact centers.
Video RTC alternatives
Amazon Elastic InterfaceBetter fit for enterprise companies. More geared towards cloud application networking and scaling on AWS. Has significantly more momentum.Read more
Univerge BlueBetter suited for small businesses. Has more file sharing and mobile features. Univerge Blue is growing faster than Video RTC. Higher rated Univerge Blue alternative.Read more
HookdeckBetter for backend integrations and data synchronization between applications. A strong Hookdeck alternative for smaller teams needing real-time communication features. Hookdeck has significantly more positive reviews and user feedback.Read more
GoTo ConnectBetter suited for larger companies and various industries. Offers a broader range of communication and collaboration features like VoIP calling, messaging, and customer engagement tools. Has significantly more user reviews and a higher average rating, but some users report issues with call quality and the mobile app. GoTo Connect is growing faster than Video RTC.Read more
PACE SuiteBetter fit for IT and software companies and has more momentum. A PACE Suite alternative for application packaging and deployment.Read more
GoTo MeetingBetter for a broad range of industries and company sizes. More established, with a larger user base and positive reviews around ease of use. GoTo Meeting is a popular Video RTC competitor and alternative.Read more
Video RTC FAQ
What is Video RTC and what does Video RTC do?
Video RTC is a cloud platform that facilitates high-quality video and voice calls within other software. It seamlessly integrates various technologies, offering features such as video conferencing, live chat, file sharing, and screen sharing without plugins, ideal for contact centers seeking enhanced communication.
How does Video RTC integrate with other tools?
Video RTC integrates seamlessly with existing software through its cloud-based platform. It enables high-quality video and voice calls within other applications, enhancing communication features like video conferencing and live chat without requiring plugins. This flexible integration makes it a valuable tool for contact centers and software developers.
What the main competitors of Video RTC?
Top alternatives to Video RTC include Amazon Elastic Interface, Univerge Blue, and GoTo Connect. These platforms offer similar video conferencing and communication features, catering to businesses seeking integrated solutions. GoTo Meeting is another strong competitor, specializing in user-friendly video conferencing tools.
Is Video RTC legit?
Yes, Video RTC is a legitimate cloud-based platform for integrating video and voice calls into software. It's particularly suitable for contact centers seeking enhanced communication features like video conferencing and live chat, ensuring secure and reliable connections. A 3.8/5 rating from G2 suggests it is a safe and reliable option.
How much does Video RTC cost?
I couldn't find pricing details for Video RTC. Contact the vendor directly to determine if Video RTC's product pricing and features meet your needs.
Is Video RTC customer service good?
Customer reviews indicate Video RTC offers excellent customer support, especially helpful when encountering problems. However, some users mention issues with virtual and group meetings that need improvement.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.