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LexisNexis IVR OnDemand description
LexisNexis IVR OnDemand is a secure phone-based identity verification system for businesses. It combines interactive voice response (IVR) with voice authentication technology. This allows companies to verify customer identities quickly and conveniently over the phone using voice biometrics and personal information. This solution is designed to enhance security, reduce fraud, and improve the customer experience during phone interactions.
Who is LexisNexis IVR OnDemand best for
LexisNexis IVR OnDemand offers secure phone-based identity verification using voice biometrics and IVR. This solution streamlines authentication, reduces fraud, and improves customer experience. It's ideal for large businesses, particularly in finance and law, seeking enhanced security measures for phone interactions. LexisNexis IVR OnDemand has a 4.4/5 rating on G2 based on 6 reviews.
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Ideal for enterprise businesses seeking robust phone-based identity verification.
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Suitable for financial and legal sectors needing secure customer verification.
LexisNexis IVR OnDemand alternatives
JumpCloudBetter for mid-sized companies needing comprehensive IT management. Broader industry fit. More user reviews and positive feedback on customer support. Offers more features, including single sign-on and cloud directory sync. Has more momentum.Read more
IT GlueBetter for IT documentation and password management. A good fit for IT and software companies, but less suitable for healthcare and professional services. More positive user reviews and higher ratings. Pricier with a negative pricing sentiment.Read more
VoiceKeyBetter for smaller or mid-sized businesses needing online and phone security. Higher rated by users. Focuses on biometric voice authentication for broader application.Read more
SiftBetter for fraud prevention in e-commerce, retail, and finance. More suitable for medium-sized businesses.Read more
Google AuthenticatorBetter for individual use and broader industry application. A LexisNexis IVR OnDemand alternative focused on two-factor authentication using time-based one-time passwords. Free and available for Android and iOS.Read more
Next CallerBetter for preventing fraud in contact centers. Focuses on analyzing calls rather than IVR and voice authentication. Higher rated by users. A LexisNexis IVR OnDemand competitor, ideal for larger financial institutions.Read more
LexisNexis IVR OnDemand FAQ
What is LexisNexis IVR OnDemand and what does LexisNexis IVR OnDemand do?
LexisNexis IVR OnDemand is a secure, phone-based identity verification solution. It uses interactive voice response (IVR) and voice biometrics to quickly verify customer identities, enhancing security and reducing fraud during phone transactions. This improves customer experience while streamlining business operations.
How does LexisNexis IVR OnDemand integrate with other tools?
LexisNexis IVR OnDemand integrates with other tools primarily through its API. This allows businesses to connect the IVR OnDemand system with their existing CRM, authentication systems, and other relevant platforms. This streamlines workflows and enhances the overall customer experience.
What the main competitors of LexisNexis IVR OnDemand?
Alternatives to LexisNexis IVR OnDemand include VoiceKey, Next Caller (Pindrop), and Sift. These competitors offer similar functionalities such as voice biometric authentication, fraud detection, and enhanced security for phone and online interactions.
Is LexisNexis IVR OnDemand legit?
Yes, LexisNexis IVR OnDemand is a legitimate identity verification solution. It uses voice biometrics and IVR technology, enhancing security for businesses and improving customer experience during phone interactions. It's designed to reduce fraud and is generally well-regarded, earning a 4.4/5 rating on G2.
How much does LexisNexis IVR OnDemand cost?
I cannot find pricing information for LexisNexis IVR OnDemand. Contact LexisNexis directly to discuss pricing and determine if the product is worth the investment for your needs.
Is LexisNexis IVR OnDemand customer service good?
There is no customer service information available for LexisNexis IVR OnDemand.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.