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Let's Talk

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Last updated on

Company health

Web traffic
64% decrease in the last quarter
Financing
December 2012 - $500K

Let's Talk description

Let's Talk is a cloud-based communication platform designed for customer support, sales, and internal communication. It allows you to connect various communication channels like WhatsApp, Instagram, Facebook, and chatbots into one platform. This helps businesses streamline communication, avoid missing messages, and improve response times. Let's Talk offers various features such as automated routing, AI integration, and analytics. They focus on providing a secure and reliable platform with strong support for their clients.


Who is Let's Talk best for

Let's Talk is a cloud-based platform unifying various communication channels like WhatsApp, Instagram, Facebook, and chatbots. Designed for small to medium businesses in Latin America, it streamlines customer service, sales, and internal communications by integrating messaging apps. This helps avoid missed messages and improve response times, enhancing customer service through automation.

  • Best for small to medium-sized businesses.

  • Ideal for businesses in Latin America.


Let's Talk features

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Let's Talk integrates various communication channels like WhatsApp, Instagram, Facebook, and chatbots into one platform.

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Let's Talk offers automated routing of conversations to dynamically assign the appropriate support agent.

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Let's Talk allows integration of AI systems into customer service workflows.

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Let's Talk provides webhooks and API access for integrations with internal systems.

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Let's Talk is directly integrated with WhatsApp for implementing business communication solutions.

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Let's Talk offers advanced rules to adapt to all business communication flows.


Let's Talk alternatives

  • Logo of Google Workspace
    Google Workspace
    Better for enterprise companies and a wider range of industries. Stronger collaboration features. More established product with positive user reviews.
    Read more
  • Logo of ControlHippo
    ControlHippo
    Better for mid-sized companies needing streamlined sales and support communication through a shared inbox across various messaging and email channels.
    Read more
  • Logo of Google Meet
    Google Meet
    Better for larger organizations and a wider range of industries. A Google Meet alternative, it offers extensive integrations with the Google Workspace ecosystem.
    Read more
  • Logo of Webex Meetings
    Webex Meetings
    Better for enterprise companies. A Webex Meetings alternative focused on video conferencing, not messaging. Popular for its ease of use and integration with other productivity apps.
    Read more
  • Logo of Webex Connect
    Webex Connect
    Better for larger enterprises, especially in manufacturing, finance, or software industries. Stronger customer support and more communication channels offered. Webex Connect is a Let's Talk alternative and competitor.
    Read more
  • Logo of Zoho Cliq
    Zoho Cliq
    Better for larger companies and a wider range of industries. This Zoho Cliq alternative has positive pricing sentiment and offers features like screen sharing and integrations with other Zoho tools. It is growing faster than Let's Talk.
    Read more

Let's Talk FAQ

  • What is Let's Talk and what does Let's Talk do?

    Let's Talk is a cloud-based platform streamlining customer support, sales, and internal communication. It integrates various channels like WhatsApp, Instagram, Facebook, and chatbots, enabling businesses to manage all communications from one place. This improves response times and avoids missed messages via automated routing, AI integration, and analytics.

  • How does Let's Talk integrate with other tools?

    Let's Talk integrates various communication channels, including WhatsApp, Instagram, Facebook, and chatbots, into a single platform. This streamlines communication and improves response times by consolidating messages. It also offers AI integration and automated routing.

  • What the main competitors of Let's Talk?

    Top alternatives to Let's Talk include ControlHippo, a platform with a shared inbox for various channels, and Google Workspace, offering integrated communication and collaboration tools. Other competitors are Zoho Cliq and Webex Connect.

  • Is Let's Talk legit?

    Let's Talk's legitimacy is uncertain due to limited information. While it offers helpful communication features and integrates popular messaging apps, there are no user reviews or ratings available to confirm its safety and reliability. Consider exploring alternatives like ControlHippo for more established options.

  • How much does Let's Talk cost?

    I couldn't find pricing details for Let's Talk. For the most current pricing information, it's best to visit their website or contact their sales team directly. Is Let's Talk worth the investment? It's hard to say without knowing the cost.

  • Is Let's Talk customer service good?

    Customer reviews suggest Let's Talk has a "great customer service team". Users appreciate the platform's ease of use and implementation, highlighting its effectiveness in connecting with people and streamlining communication across multiple platforms like WhatsApp, Instagram, and Facebook.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.