Legrand Desktop CRM is a customer relationship management tool for small and medium-sized businesses, especially those with in-house IT infrastructure. It helps manage sales, customer data, and marketing in one place. It offers deep integration with accounting software and Microsoft Outlook. The software is highly customizable and can be tailored to specific business needs. Legrand Desktop CRM aims to improve team productivity and customer relationships.
Who is Legrand Desktop CRM best for
Legrand Desktop CRM is tailored for small businesses, especially those with existing IT infrastructure. It offers sales, marketing, and customer service tools within a single platform. Key features include customizable sales pipelines, contact management, and integrations with accounting software and Microsoft Outlook. This CRM aims to boost team productivity and strengthen customer relationships.
Best for small businesses.
Suitable for businesses with in-house IT.
Legrand Desktop CRM features
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Legrand Desktop CRM supports customizable sales pipelines and deal tracking at every stage.
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Legrand CRM supports contact management, including tracking client history and office activity.
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Legrand CRM offers a Service Desk module with ticket management and collaboration tools.
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Legrand CRM supports lead management with features like Lead Inbox and Sales Pipeline.
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Legrand CRM integrates with Outlook for email communication, contact management, and calendar sync.
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Legrand CRM integrates with various accounting systems like QuickBooks and MYOB.
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Legrand CRM allows customization of fields, layouts, workflows, and integrates with other systems.
Core CRM features, including companies, contacts, lead inbox, sales pipeline, calendar, campaigns, dashboard & reporting, accounting integration, Legrand CRM Outlook Add-in.
Quotes
$16
Quotes module add-on for Legrand CRM.
Service Desk
$16
Service Desk Module add-on for Legrand CRM.
Asset Tracking
$12
Asset Tracking Module add-on for Legrand CRM.
Legrand Desktop CRM alternatives
HubSpot Sales Hub
Better for mid-sized businesses and various industries. Offers seamless integrations with HubSpot's tools and robust automation. Praised for user-friendly interface but can be expensive.
Better for companies of all sizes and various industries, especially Software, IT & Telecommunications. Has more momentum. Easy to use but has reliability issues. Integrates with Sage accounting software.
Better for enterprise companies and the software, IT, and telecommunications industry. Has more momentum. Robust features, AI insights, and integrations are praised by users. However, some find it expensive and complex. A strong Salesforce Sales Cloud competitor for larger businesses.
What is Legrand Desktop CRM and what does Legrand Desktop CRM do?
What is Legrand Desktop CRM and what does Legrand Desktop CRM do?
Legrand Desktop CRM is a customizable customer relationship management tool for small and medium businesses. It offers sales pipeline management, contact management, customer service tools, and integrates with accounting software and Microsoft Outlook. It's designed to enhance team productivity and improve customer relationships.
How does Legrand Desktop CRM integrate with other tools?
How does Legrand Desktop CRM integrate with other tools?
Legrand Desktop CRM integrates with accounting software like QuickBooks and MYOB. It also offers Microsoft Outlook integration for syncing emails, contacts, and calendars. This streamlines workflows and improves team productivity.
What the main competitors of Legrand Desktop CRM?
What the main competitors of Legrand Desktop CRM?
Alternatives to Legrand Desktop CRM include HubSpot Sales Hub, Sage CRM, Salesforce Sales Cloud, Stingo Sales CRM, Exabloom, and djaboo. These CRMs offer similar features like sales pipeline management, contact management, and customer service tools, catering to various business sizes and needs.
Is Legrand Desktop CRM legit?
Is Legrand Desktop CRM legit?
Legrand Desktop CRM appears legitimate, especially for small businesses with existing in-house IT. It offers customizable sales, marketing, and customer service tools, including integrations with accounting software and Outlook. However, limited online information exists regarding user reviews or experiences.
How much does Legrand Desktop CRM cost?
How much does Legrand Desktop CRM cost?
Legrand Desktop CRM's core modules cost $48 per user per month, billed annually with a minimum of 3 users. Add-ons like Quotes, Service Desk, and Asset Tracking cost $16, $16, and $12 respectively. Implementation services are priced separately.
Is Legrand Desktop CRM customer service good?
Is Legrand Desktop CRM customer service good?
Based on the reviews, Legrand Desktop CRM's customer service is responsive and helpful in resolving integration issues. Users appreciate the quick responses and assistance provided by their representatives.
Reviewed by
MK
Michal Kaczor
CEO at Gralio
Michal has worked at startups for many years and writes about topics relating to software selection and IT
management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs
of any business and find solutions to its problems.
TT
Tymon Terlikiewicz
CTO at Gralio
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech
department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX,
HR, Payroll, Marketing automation and various developer tools.