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KrispCall description
KrispCall is a cloud-based phone system designed for businesses of all sizes. It allows you to set up local and toll-free numbers in over 100 countries, make and receive calls, track call data, and integrate with popular CRM systems. KrispCall aims to provide a flexible and affordable alternative to traditional phone lines, eliminating the need for physical hardware and allowing you to manage your business communications from anywhere with an internet connection. Its features are designed to improve customer experience, streamline operations, and provide valuable insights into your call activity.
Who is KrispCall best for
KrispCall is an ideal solution for businesses of all sizes looking for a cost-effective, feature-rich cloud-based phone system. Users particularly appreciate KrispCall's affordable global calling features, seamless integration with popular CRM systems, and excellent customer support.
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KrispCall is a good fit for businesses of all sizes.
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While KrispCall caters to a variety of industries, it is particularly valuable for businesses with international communication needs.
KrispCall features
| Supported KrispCall supports voicemail and its features. |
| Supported KrispCall provides data on call volume, duration, and other call metrics. |
| Supported KrispCall supports sending and receiving text messages. |
| Supported Krispcall supports call routing with features like dynamic, skills-based, and time-based routing. |
| Supported KrispCall integrates with various CRM systems. |
| Supported KrispCall allows forwarding calls to various numbers. |
| Supported KrispCall allows creating multi-level IVR phone trees. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
KrispCall reviews
We've summarised 169 KrispCall reviews (KrispCall TrustPilot reviews and KrispCall G2 reviews) and summarised the main points below.
- Affordable global calling feature and multiple tools in one place.
- Easy to use and set up.
- Excellent and responsive customer support.
- Seamless integration with popular CRM systems like Pipedrive.
- Clear voice quality and reliable call connections.
- Charged for every text and call made.
- No text feature on the Chrome app extension.
- App always opens a new tab rather than opening in the same window.
- The mobile app lacks some features from the web app and needs a desktop version.
- Some users find the verification process too demanding, especially the KYC requirements.
KrispCall pricing
The commentary is based on 58 reviews from KrispCall G2 reviews and KrispCall TrustPilot reviews.
KrispCall offers competitive pricing for its features, with users highlighting its affordability, especially for startups and small businesses. However, some users have noted hidden costs, such as charges for incoming calls and SMS, and find the separate credit system for calls and messages inconvenient.
Users sentiment
See the KrispCall pricing page.
Essential
This plan is suitable for small businesses.
Standard
This plan is suitable for mid-size businesses.
Enterprise
This plan offers custom solutions for businesses with varying needs.
KrispCall alternatives
AlowareBetter for contact center solutions in the US. More suitable for SMBs, less for enterprises. Has a power dialer and AI-powered voice analytics. A good KrispCall competitor for US-based businesses.Read more
CallRailBetter for marketing attribution and ROI analysis. Geared towards marketing teams in small to medium businesses. Has stronger website traffic growth momentum.Read more
CallTrackingMetricsBetter for medium-sized businesses focused on marketing attribution. Has stronger website traffic growth momentum. A good CallTrackingMetrics alternative for marketing analysis.Read more
WhatConvertsBetter for lead tracking and marketing ROI measurement. Geared towards marketing agencies and businesses focused on lead generation. More popular website, but slower employee growth.Read more
Glip by RingCentralBetter for larger teams needing video conferencing and file sharing. Caters to businesses prioritizing internal communication and team collaboration. Stronger website traffic growth. More suitable for healthcare, finance, and education. A KrispCall competitor and alternative.Read more
CloseBetter for sales teams in various industries needing CRM features. Has more momentum based on website traffic data. A Close KrispCall alternative for those prioritizing integrated sales workflows.Read more
KrispCall FAQ
What is KrispCall and what does KrispCall do?
KrispCall is a cloud-based phone system that provides local and toll-free numbers in over 100 countries. Businesses use KrispCall to manage calls, track data, and integrate with CRM systems, making it a flexible and affordable alternative to traditional phone lines.
How does KrispCall integrate with other tools?
KrispCall offers robust product integrations, seamlessly connecting with popular CRM systems like Pipedrive. This integration empowers businesses to streamline workflows, improve customer relationship management, and enhance productivity.
What the main competitors of KrispCall?
KrispCall competitors include cloud-based phone systems like Toky, Aloware, and NUACOM. These alternatives offer similar features such as virtual numbers, call routing, and CRM integrations, catering to businesses seeking affordable and flexible communication solutions.
Is KrispCall legit?
KrispCall is a legitimate cloud-based phone system. User reviews highlight its affordable global calling, ease of use, and integration with popular CRM systems. KrispCall is a safe and reliable option for businesses seeking a flexible alternative to traditional phone lines.
How much does KrispCall cost?
KrispCall's Essential plan is $15/user/month, and the Standard plan is $40/user/month. Enterprise plan pricing is customized upon request.
Is KrispCall customer service good?
KrispCall is well-regarded for its helpful and responsive customer support team, as evidenced by positive user reviews. Users highlight the team's promptness in addressing queries and resolving issues. If you're seeking a VoIP solution with reliable customer service, KrispCall appears to deliver.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.