Last updated on
Company health
Ratings
Journey description
Journey is a sales platform designed for mid-sized businesses to improve communication throughout the sales process. It allows you to create interactive workspaces to share sales materials, track engagement, and gain insights into deal progress. This helps sales teams streamline communication, understand prospect interest, and ultimately close deals more efficiently.
Who is Journey best for
Journey is a sales platform ideal for mid-sized businesses, especially in SaaS, aiming to enhance sales communication and streamline their sales process. Users praise its intuitive interface, centralized platform, and valuable insights into prospect engagement. Some users desire better CRM integrations and more font customization.
-
Best for mid-sized businesses looking to streamline sales communication and improve deal closure rates.
-
Suitable for various industries, particularly SaaS, where enhanced sales communication is crucial.
Journey features
| Supported Journey provides a centralized content hub where all sales materials can be accessed by prospects and clients via a single shareable link. |
| Supported Journey offers real-time engagement tracking, providing insights into how prospects interact with shared content. |
| Supported Journey allows for personalized content delivery, enabling customized experiences for each prospect. |
| Supported Journey serves as a unified platform for content creation, resource updates, and sales activity monitoring. |
| Supported Journey supports content creation for all stages of the revenue cycle, including initial outreach, deal closure, and ongoing customer retention. |
| Supported Journey makes it easier for sales champions to access and share content with decision-makers. |
We evaluate the sentiment that users express about non-functional aspects of the software
Ease of Use
Ease of Implementation
Journey reviews
We've summarised 156 Journey reviews (Journey G2 reviews) and summarised the main points below.
- Easy to use and intuitive interface.
- Centralized hub for sales materials and communication.
- Provides valuable insights into prospect engagement.
- Integrates well with tools like Loom, Calendly, and Google Drive.
- Great for creating visually appealing and professional proposals.
- Limited font customization options.
- Video thumbnail selection could be improved.
- Integration with CRM systems could be better.
- Clarity on free vs. paid features could be improved.
Journey pricing
The commentary is based on 16 reviews from Journey G2 reviews.
Journey offers a valuable free plan with generous features. While some users find the paid plans pricey, especially for startups, many consider the cost reasonable for the value provided, highlighting the robust analytics, streamlined document sharing, and professional presentation.
Users sentiment
See the Journey pricing page.
Journey alternatives
DealLabBetter fit for Software, IT, & Telecommunications. Has more momentum. Offers visual pipeline management with Kanban boards. A Journey competitor and alternative.Read more
Regie.aiBetter for larger teams focused on sales outreach automation and personalization. Has stronger momentum based on employee growth. A Regie.ai alternative best for software and IT, but less suitable for finance, ecommerce, manufacturing, transportation, and professional services.Read more
HubSpot Sales HubBetter for contact, deal, and sales process management. A more established HubSpot Sales Hub offers broader industry application. More automation features and integrations with other business applications. However, users report it can be expensive.Read more
Apollo.ioBetter for lead generation and sales outreach automation. Wider industry applicability. Has more momentum. Excellent fit for businesses of all sizes.Read more
AlongBetter for B2B sales teams managing complex deals. Focuses on improving buyer experience with collaborative workspaces and CRM integrations. Highly rated by users for ease of use and customer support.Read more
PrelayBetter for managing complex sales deals, especially for mid-sized and larger businesses in the USA. Has more momentum in terms of website traffic growth. G2 rates it 4.6/5.Read more
Journey FAQ
What is Journey and what does Journey do?
Journey is a sales platform for mid-sized businesses, designed to enhance communication throughout the sales process. It offers interactive workspaces for sharing sales materials, tracking engagement, and gaining insights into deal progress, helping teams close deals more efficiently. Users praise its ease of use and centralized platform.
How does Journey integrate with other tools?
Journey integrates with popular tools like Loom, Calendly, and Google Drive, enabling streamlined workflows and enhanced communication. However, some users desire improved CRM integration.
What the main competitors of Journey?
Top Journey competitors include DealLab, Flowla, and ClickUp. These alternatives offer similar sales process management, communication, and collaboration features. Other competitors like Regie.ai, Apollo.io, and Amplemarket focus on sales automation, lead generation, and AI-powered insights.
Is Journey legit?
Journey appears to be a legitimate platform. G2 reviews rate it 4.9/5, and users praise its ease of use and insightful prospect engagement tracking. However, potential users should be aware of limited customization options and some integration limitations.
How much does Journey cost?
I couldn't find pricing details for Journey. For the most current pricing information, I recommend checking their website directly or contacting their sales team.
Is Journey customer service good?
Customers consistently praise Journey's excellent customer support. Reviews highlight the team's responsiveness, helpfulness, and proactive approach to resolving issues and providing tutorials. Users describe the support as "amazing," "excellent," and "very responsive."
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.